Jul 16, 2007
Apple is warning users of its hot new iPhone that contact files stored in the digital communicators software may not synchronize properly with their Microsoft Outlook files on PCs. In a technical bulletin posted on its Web site, Apple said iPhones contact software wont play nicely with Microsoft Outlook on a number of fronts.
For instance, Apple said that because Outlook limits the number of URLs that can be associated with a given contact, some URLs added to an iPhone contact may not show up in Outlook after the data has been synchronized.
Apple also cautions that contacts created with iPhones "Custom" labeled phone numbers feature will show up in Outlooks "Other" files because of software incompatibilities between the two platforms.
Additionally, if notes in an iPhone contact record contain any blank lines, unexpected formatting -- such as bold text -- may occur when the data is ported from iPhones software to Outlook.
Compatibility problems between products from Apple and Microsoft -- two companies that have become increasingly prone to public jabs at each other -- are nothing new.
Earlier this year, Apple warned iPod users that they needed to follow a series of special procedures to safely undock the music player from Windows Vista PCs or risk corruption of the devices. Microsoft later released a patch to solve the glitch.
Also, users of Apples PC-based iTunes software reported that they were unable to play songs legitimately purchased and downloaded from the iTunes store after upgrading their computers from Windows XP to Windows Vista.
Apple said it resolved compatibility issues between iTunes and Windows Vista with the recent release of iTunes version 7.2. IPhone users are doubtless now waiting for some patches to fix the Outlook glitches.
Source: http://www.informationweek.com/news/showArticle.jhtml?articleID=201001091
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