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Persoanl folder, etc. not closed properly [message #2002] Thu, 06 July 2006 16:34 Go to next message
Bob Griendling
Messages: 37
Registered: July 2006
Member
Computer running XP and Outlook 2003.

Started slowing down and often won't open Outlook. Opening safe mode I get
two messages:

The data file "personal Folders" was not closed properly...

The data file "Archives" was not closed properly...

....The file is being checked for problems.

It doesn't seem to find any problems. I've run AdAware in safe mode, and
AVG Virus Scan doesn't find any viruses. I've run SpyBot and VClean. I've
cleaned up the drive and check for defragmentation.

I've looked at all the start-up files and found one -- Winfavorites.exe1
that I learned was a virus so I unchecked it from starting and ran AVG, but
it doesn't find any viruses.

And while Outlook is the most pressing problem, the entire computer
sometimes slows to a crawl.

Any suggestions?

Thanks.

Bob
Re: Persoanl folder, etc. not closed properly [message #2010] Thu, 06 July 2006 16:57 Go to previous messageGo to next message
Bob Griendling
Messages: 37
Registered: July 2006
Member
Sorry. I forgot add that I did that too. it didn't indicate it found any
problems.

Bob

"Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
news:%23$ljS1ToGHA.3532@TK2MSFTNGP04.phx.gbl...
> Why didn't you just try to repair those PST files with the Inbox Repair
> Tool (scanpst.exe)?
> --
> Russ Valentine
> [MVP-Outlook]
> "Bob Griendling" <bob@griendling.com> wrote in message
> news:eYlXguToGHA.2312@TK2MSFTNGP04.phx.gbl...
>> Computer running XP and Outlook 2003.
>>
>> Started slowing down and often won't open Outlook. Opening safe mode I
>> get two messages:
>>
>> The data file "personal Folders" was not closed properly...
>>
>> The data file "Archives" was not closed properly...
>>
>> ...The file is being checked for problems.
>>
>> It doesn't seem to find any problems. I've run AdAware in safe mode, and
>> AVG Virus Scan doesn't find any viruses. I've run SpyBot and VClean.
>> I've cleaned up the drive and check for defragmentation.
>>
>> I've looked at all the start-up files and found one -- Winfavorites.exe1
>> that I learned was a virus so I unchecked it from starting and ran AVG,
>> but it doesn't find any viruses.
>>
>> And while Outlook is the most pressing problem, the entire computer
>> sometimes slows to a crawl.
>>
>> Any suggestions?
>>
>> Thanks.
>>
>> Bob
>>
>
>
Re: Persoanl folder, etc. not closed properly [message #2019] Thu, 06 July 2006 19:36 Go to previous messageGo to next message
Bob Griendling
Messages: 37
Registered: July 2006
Member
Mr. Valentine:

I tried to tell you all that happened. I'm sorry that forgetting one piece
of information was such a cardinal sin.

The fact is it's my wife's computer, and she wasn't able to isolate anything
she did that might have caused the problem. But I suspect that's true of
most folks. We're not all technologists. If I could isolate exactly what
caused Outlook to slow down and not open, don't you think I would have told
you that? If I knew what "created the problem" I would probably know how to
fix it.

Sorry to have bothered you.

Bob Griendling


"Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
news:ORutBEUoGHA.956@TK2MSFTNGP03.phx.gbl...
> Then perhaps you should post more complete and accurate information on
> what you did to create the problem and what you've tried to solve the
> problem if you want some help here. You've provided very little so far.
> "Started slowing down and often won't open Outlook" doesn't really give us
> anything to go on. Error messages that a PST file was not closed properly
> do not appear randomly or for no reason.
> --
> Russ Valentine
> [MVP-Outlook]
> "Bob Griendling" <bob@griendling.com> wrote in message
> news:uF3476ToGHA.2264@TK2MSFTNGP04.phx.gbl...
>> Sorry. I forgot add that I did that too. it didn't indicate it found
>> any problems.
>>
>> Bob
>>
>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>> news:%23$ljS1ToGHA.3532@TK2MSFTNGP04.phx.gbl...
>>> Why didn't you just try to repair those PST files with the Inbox Repair
>>> Tool (scanpst.exe)?
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Bob Griendling" <bob@griendling.com> wrote in message
>>> news:eYlXguToGHA.2312@TK2MSFTNGP04.phx.gbl...
>>>> Computer running XP and Outlook 2003.
>>>>
>>>> Started slowing down and often won't open Outlook. Opening safe mode I
>>>> get two messages:
>>>>
>>>> The data file "personal Folders" was not closed properly...
>>>>
>>>> The data file "Archives" was not closed properly...
>>>>
>>>> ...The file is being checked for problems.
>>>>
>>>> It doesn't seem to find any problems. I've run AdAware in safe mode,
>>>> and AVG Virus Scan doesn't find any viruses. I've run SpyBot and
>>>> VClean. I've cleaned up the drive and check for defragmentation.
>>>>
>>>> I've looked at all the start-up files and found one --
>>>> Winfavorites.exe1 that I learned was a virus so I unchecked it from
>>>> starting and ran AVG, but it doesn't find any viruses.
>>>>
>>>> And while Outlook is the most pressing problem, the entire computer
>>>> sometimes slows to a crawl.
>>>>
>>>> Any suggestions?
>>>>
>>>> Thanks.
>>>>
>>>> Bob
>>>>
>>>
>>>
>>
>>
>
>
Re: Persoanl folder, etc. not closed properly [message #2026] Thu, 06 July 2006 20:56 Go to previous messageGo to next message
russval
Messages: 5004
Registered: June 2006
Senior Member
You need to understand what you are asking. You are asking for a solution to
a problem that no one else has seen. You provide none of the information
that might allow us to reproduce that problem nor to troubleshoot it. You
are asking volunteers to solve your problem on their own free time with none
of the information they would need to solve it.

I'm not a "technologist" either. I'm a cardiologist. I rely on accurate
histories, review of systems, and exams to make diagnoses. You might need a
veterinarian.
--
Russ Valentine
[MVP-Outlook]
"Bob Griendling" <bob@griendling.com> wrote in message
news:%23JPM5TVoGHA.220@TK2MSFTNGP05.phx.gbl...
> Mr. Valentine:
>
> I tried to tell you all that happened. I'm sorry that forgetting one
> piece of information was such a cardinal sin.
>
> The fact is it's my wife's computer, and she wasn't able to isolate
> anything she did that might have caused the problem. But I suspect that's
> true of most folks. We're not all technologists. If I could isolate
> exactly what caused Outlook to slow down and not open, don't you think I
> would have told you that? If I knew what "created the problem" I would
> probably know how to fix it.
>
> Sorry to have bothered you.
>
> Bob Griendling
>
>
> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
> news:ORutBEUoGHA.956@TK2MSFTNGP03.phx.gbl...
>> Then perhaps you should post more complete and accurate information on
>> what you did to create the problem and what you've tried to solve the
>> problem if you want some help here. You've provided very little so far.
>> "Started slowing down and often won't open Outlook" doesn't really give
>> us anything to go on. Error messages that a PST file was not closed
>> properly do not appear randomly or for no reason.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Bob Griendling" <bob@griendling.com> wrote in message
>> news:uF3476ToGHA.2264@TK2MSFTNGP04.phx.gbl...
>>> Sorry. I forgot add that I did that too. it didn't indicate it found
>>> any problems.
>>>
>>> Bob
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>> news:%23$ljS1ToGHA.3532@TK2MSFTNGP04.phx.gbl...
>>>> Why didn't you just try to repair those PST files with the Inbox Repair
>>>> Tool (scanpst.exe)?
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Bob Griendling" <bob@griendling.com> wrote in message
>>>> news:eYlXguToGHA.2312@TK2MSFTNGP04.phx.gbl...
>>>>> Computer running XP and Outlook 2003.
>>>>>
>>>>> Started slowing down and often won't open Outlook. Opening safe mode
>>>>> I get two messages:
>>>>>
>>>>> The data file "personal Folders" was not closed properly...
>>>>>
>>>>> The data file "Archives" was not closed properly...
>>>>>
>>>>> ...The file is being checked for problems.
>>>>>
>>>>> It doesn't seem to find any problems. I've run AdAware in safe mode,
>>>>> and AVG Virus Scan doesn't find any viruses. I've run SpyBot and
>>>>> VClean. I've cleaned up the drive and check for defragmentation.
>>>>>
>>>>> I've looked at all the start-up files and found one --
>>>>> Winfavorites.exe1 that I learned was a virus so I unchecked it from
>>>>> starting and ran AVG, but it doesn't find any viruses.
>>>>>
>>>>> And while Outlook is the most pressing problem, the entire computer
>>>>> sometimes slows to a crawl.
>>>>>
>>>>> Any suggestions?
>>>>>
>>>>> Thanks.
>>>>>
>>>>> Bob
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
Re: Persoanl folder, etc. not closed properly [message #2038] Thu, 06 July 2006 21:44 Go to previous messageGo to next message
Brian Tillman
Messages: 25117
Registered: June 2006
Senior Member
Bob Griendling <bob@griendling.com> wrote:

> Sorry. I forgot add that I did that too. it didn't indicate it
> found any problems.

Somewhere you have an add-in or application that is interfering with
Outlook's closing so that it continues to run. You can verify that by
seeing if Task Manager shows OUTLOOK.EXE as a process after you believe
you've closed it. You'll have to do some detective work to discover what it
is, but you can start here: http://www.slipstick.com/problems/close.htm
--
Brian Tillman
Re: Persoanl folder, etc. not closed properly [message #2225] Sun, 09 July 2006 12:00 Go to previous messageGo to next message
Bob Griendling
Messages: 37
Registered: July 2006
Member
And you might need a proctologist.


"Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
news:uedr4AWoGHA.4768@TK2MSFTNGP03.phx.gbl...
> You need to understand what you are asking. You are asking for a solution
> to a problem that no one else has seen. You provide none of the
> information that might allow us to reproduce that problem nor to
> troubleshoot it. You are asking volunteers to solve your problem on their
> own free time with none of the information they would need to solve it.
>
> I'm not a "technologist" either. I'm a cardiologist. I rely on accurate
> histories, review of systems, and exams to make diagnoses. You might need
> a veterinarian.
> --
> Russ Valentine
> [MVP-Outlook]
> "Bob Griendling" <bob@griendling.com> wrote in message
> news:%23JPM5TVoGHA.220@TK2MSFTNGP05.phx.gbl...
>> Mr. Valentine:
>>
>> I tried to tell you all that happened. I'm sorry that forgetting one
>> piece of information was such a cardinal sin.
>>
>> The fact is it's my wife's computer, and she wasn't able to isolate
>> anything she did that might have caused the problem. But I suspect
>> that's true of most folks. We're not all technologists. If I could
>> isolate exactly what caused Outlook to slow down and not open, don't you
>> think I would have told you that? If I knew what "created the problem" I
>> would probably know how to fix it.
>>
>> Sorry to have bothered you.
>>
>> Bob Griendling
>>
>>
>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>> news:ORutBEUoGHA.956@TK2MSFTNGP03.phx.gbl...
>>> Then perhaps you should post more complete and accurate information on
>>> what you did to create the problem and what you've tried to solve the
>>> problem if you want some help here. You've provided very little so far.
>>> "Started slowing down and often won't open Outlook" doesn't really give
>>> us anything to go on. Error messages that a PST file was not closed
>>> properly do not appear randomly or for no reason.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Bob Griendling" <bob@griendling.com> wrote in message
>>> news:uF3476ToGHA.2264@TK2MSFTNGP04.phx.gbl...
>>>> Sorry. I forgot add that I did that too. it didn't indicate it found
>>>> any problems.
>>>>
>>>> Bob
>>>>
>>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>>> news:%23$ljS1ToGHA.3532@TK2MSFTNGP04.phx.gbl...
>>>>> Why didn't you just try to repair those PST files with the Inbox
>>>>> Repair Tool (scanpst.exe)?
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Bob Griendling" <bob@griendling.com> wrote in message
>>>>> news:eYlXguToGHA.2312@TK2MSFTNGP04.phx.gbl...
>>>>>> Computer running XP and Outlook 2003.
>>>>>>
>>>>>> Started slowing down and often won't open Outlook. Opening safe mode
>>>>>> I get two messages:
>>>>>>
>>>>>> The data file "personal Folders" was not closed properly...
>>>>>>
>>>>>> The data file "Archives" was not closed properly...
>>>>>>
>>>>>> ...The file is being checked for problems.
>>>>>>
>>>>>> It doesn't seem to find any problems. I've run AdAware in safe mode,
>>>>>> and AVG Virus Scan doesn't find any viruses. I've run SpyBot and
>>>>>> VClean. I've cleaned up the drive and check for defragmentation.
>>>>>>
>>>>>> I've looked at all the start-up files and found one --
>>>>>> Winfavorites.exe1 that I learned was a virus so I unchecked it from
>>>>>> starting and ran AVG, but it doesn't find any viruses.
>>>>>>
>>>>>> And while Outlook is the most pressing problem, the entire computer
>>>>>> sometimes slows to a crawl.
>>>>>>
>>>>>> Any suggestions?
>>>>>>
>>>>>> Thanks.
>>>>>>
>>>>>> Bob
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
Re: Persoanl folder, etc. not closed properly [message #2227] Sun, 09 July 2006 12:09 Go to previous messageGo to next message
Bob Griendling
Messages: 37
Registered: July 2006
Member
Thank you , Brian. While we've run inbox repair tool in the past, and then
Outlook worked fine, only for the problem to return. The Inbox repair tool
has seemed to fix the problem again this time, but we'll try to be more
cognizant of exactly what triggers Outlook to slow down and/or lock up,
should it happen again. Meanwhile, I'll bookmark this article and try what
it prescribes.

Thanks again.


"Brian Tillman" <tillman1952@yahoo.com> wrote in message
news:OxsUVbWoGHA.4104@TK2MSFTNGP04.phx.gbl...
> Bob Griendling <bob@griendling.com> wrote:
>
>> Sorry. I forgot add that I did that too. it didn't indicate it
>> found any problems.
>
> Somewhere you have an add-in or application that is interfering with
> Outlook's closing so that it continues to run. You can verify that by
> seeing if Task Manager shows OUTLOOK.EXE as a process after you believe
> you've closed it. You'll have to do some detective work to discover what
> it is, but you can start here: http://www.slipstick.com/problems/close.htm
> --
> Brian Tillman
Re: Persoanl folder, etc. not closed properly [message #2230] Sun, 09 July 2006 12:19 Go to previous messageGo to next message
russval
Messages: 5004
Registered: June 2006
Senior Member
I was simply referring to the fact that veterinarians can make diagnoses
when their patients cannot not tell them anything.
We can't. You must provide accurate information.
--
Russ Valentine
[MVP-Outlook]
"Bob Griendling" <bob@griendling.com> wrote in message
news:uM3POD3oGHA.4824@TK2MSFTNGP05.phx.gbl...
> And you might need a proctologist.
>
>
> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
> news:uedr4AWoGHA.4768@TK2MSFTNGP03.phx.gbl...
>> You need to understand what you are asking. You are asking for a solution
>> to a problem that no one else has seen. You provide none of the
>> information that might allow us to reproduce that problem nor to
>> troubleshoot it. You are asking volunteers to solve your problem on their
>> own free time with none of the information they would need to solve it.
>>
>> I'm not a "technologist" either. I'm a cardiologist. I rely on accurate
>> histories, review of systems, and exams to make diagnoses. You might need
>> a veterinarian.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Bob Griendling" <bob@griendling.com> wrote in message
>> news:%23JPM5TVoGHA.220@TK2MSFTNGP05.phx.gbl...
>>> Mr. Valentine:
>>>
>>> I tried to tell you all that happened. I'm sorry that forgetting one
>>> piece of information was such a cardinal sin.
>>>
>>> The fact is it's my wife's computer, and she wasn't able to isolate
>>> anything she did that might have caused the problem. But I suspect
>>> that's true of most folks. We're not all technologists. If I could
>>> isolate exactly what caused Outlook to slow down and not open, don't you
>>> think I would have told you that? If I knew what "created the problem"
>>> I would probably know how to fix it.
>>>
>>> Sorry to have bothered you.
>>>
>>> Bob Griendling
>>>
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>> news:ORutBEUoGHA.956@TK2MSFTNGP03.phx.gbl...
>>>> Then perhaps you should post more complete and accurate information on
>>>> what you did to create the problem and what you've tried to solve the
>>>> problem if you want some help here. You've provided very little so far.
>>>> "Started slowing down and often won't open Outlook" doesn't really give
>>>> us anything to go on. Error messages that a PST file was not closed
>>>> properly do not appear randomly or for no reason.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Bob Griendling" <bob@griendling.com> wrote in message
>>>> news:uF3476ToGHA.2264@TK2MSFTNGP04.phx.gbl...
>>>>> Sorry. I forgot add that I did that too. it didn't indicate it found
>>>>> any problems.
>>>>>
>>>>> Bob
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>>>> news:%23$ljS1ToGHA.3532@TK2MSFTNGP04.phx.gbl...
>>>>>> Why didn't you just try to repair those PST files with the Inbox
>>>>>> Repair Tool (scanpst.exe)?
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Bob Griendling" <bob@griendling.com> wrote in message
>>>>>> news:eYlXguToGHA.2312@TK2MSFTNGP04.phx.gbl...
>>>>>>> Computer running XP and Outlook 2003.
>>>>>>>
>>>>>>> Started slowing down and often won't open Outlook. Opening safe
>>>>>>> mode I get two messages:
>>>>>>>
>>>>>>> The data file "personal Folders" was not closed properly...
>>>>>>>
>>>>>>> The data file "Archives" was not closed properly...
>>>>>>>
>>>>>>> ...The file is being checked for problems.
>>>>>>>
>>>>>>> It doesn't seem to find any problems. I've run AdAware in safe
>>>>>>> mode, and AVG Virus Scan doesn't find any viruses. I've run SpyBot
>>>>>>> and VClean. I've cleaned up the drive and check for defragmentation.
>>>>>>>
>>>>>>> I've looked at all the start-up files and found one --
>>>>>>> Winfavorites.exe1 that I learned was a virus so I unchecked it from
>>>>>>> starting and ran AVG, but it doesn't find any viruses.
>>>>>>>
>>>>>>> And while Outlook is the most pressing problem, the entire computer
>>>>>>> sometimes slows to a crawl.
>>>>>>>
>>>>>>> Any suggestions?
>>>>>>>
>>>>>>> Thanks.
>>>>>>>
>>>>>>> Bob
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
Re: Persoanl folder, etc. not closed properly [message #4928] Wed, 12 July 2006 09:42 Go to previous messageGo to next message
Ted Hugger
Messages: 1
Registered: July 2006
Junior Member
I have this identical problem. It often happens if I try to close Outlook
when I have a window open with, for example, a reply to an email. But
sometimes it just happens. Last night, I properly closed outlook and shut
down my computer. This morning, after rebooting, I clicked on the Outlook
icon and nothing happens...I've left it alone for long periods of time
before, but it'll never launch. So I then re-started Windows, and git a WMS
Idle-Enging program" message. When the machine finally rebooted, and I
clicked on the Outlook icon, I got a message saying that Outlook failed to
open last time...do I want to open in safe mode? I say yes, and then I get a
message saying "The datafile "Personal Folders" was not closed properly. This
file is being checked for problems." And then I wait...this morning it took
nearly 25 minutes to check the file. When it's done checking, I get the
password log-in for Outlook. I enter the passward and it Outlook
starts...but goes right into another error message saying "The datafile
"Archive Folders" was not closed properly. This file is being checked for
problems." It only takes 4 or 5 minutes to check the archive folders. And
then I'm finally into Outlook in safe mode. I close the program at that point
and restart Outlook and it's fine...for a while.

This is REALLY frustrating...it may happen a couple of times a week...or may
go a week or more before happening again. Help?

"Bob Griendling" wrote:

> Thank you , Brian. While we've run inbox repair tool in the past, and then
> Outlook worked fine, only for the problem to return. The Inbox repair tool
> has seemed to fix the problem again this time, but we'll try to be more
> cognizant of exactly what triggers Outlook to slow down and/or lock up,
> should it happen again. Meanwhile, I'll bookmark this article and try what
> it prescribes.
>
> Thanks again.
>
>
> "Brian Tillman" <tillman1952@yahoo.com> wrote in message
> news:OxsUVbWoGHA.4104@TK2MSFTNGP04.phx.gbl...
> > Bob Griendling <bob@griendling.com> wrote:
> >
> >> Sorry. I forgot add that I did that too. it didn't indicate it
> >> found any problems.
> >
> > Somewhere you have an add-in or application that is interfering with
> > Outlook's closing so that it continues to run. You can verify that by
> > seeing if Task Manager shows OUTLOOK.EXE as a process after you believe
> > you've closed it. You'll have to do some detective work to discover what
> > it is, but you can start here: http://www.slipstick.com/problems/close.htm
> > --
> > Brian Tillman
>
>
>
RE: Persoanl folder, etc. not closed properly [message #5015] Thu, 13 July 2006 07:51 Go to previous message
Don
Messages: 159
Registered: July 2006
Senior Member
I'm getting a similiar problem. For the past few days, when I open Outlook,
I get the message, "The data file "%username%" was not closed properly..."

I am running Windows XP Professional with the latest updates and patches. I
have Outlook 2003. We have a Microsoft Exchange 2003 server and I run
Outlook in the "cached Exchange mode". I have not added any software within
the past several weeks. My antivirus is up to date. I do not have any idea
what I may have done to cause this problem. No one else in our Domain is
reporting this problem so I'm sure that it's local (in orther words...it's
only happening to me.)

"Bob Griendling" wrote:

> Computer running XP and Outlook 2003.
>
> Started slowing down and often won't open Outlook. Opening safe mode I get
> two messages:
>
> The data file "personal Folders" was not closed properly...
>
> The data file "Archives" was not closed properly...
>
> ....The file is being checked for problems.
>
> It doesn't seem to find any problems. I've run AdAware in safe mode, and
> AVG Virus Scan doesn't find any viruses. I've run SpyBot and VClean. I've
> cleaned up the drive and check for defragmentation.
>
> I've looked at all the start-up files and found one -- Winfavorites.exe1
> that I learned was a virus so I unchecked it from starting and ran AVG, but
> it doesn't find any viruses.
>
> And while Outlook is the most pressing problem, the entire computer
> sometimes slows to a crawl.
>
> Any suggestions?
>
> Thanks.
>
> Bob
>
>
>
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