You are here: Office-Outlook.com  / Outlook Forum

Problems with Outlook 2007 and digital certificate

Home » General Outlook opportunities » Outlook
Problems with Outlook 2007 and digital certificate [message #189617] Mon, 16 July 2007 09:14 Go to next message
MiToZ
Messages: 2
Registered: July 2007
Junior Member
Hello!


I've been successfully using Outlook 2007 with my Thawte e-mail certificate
for quite some time, and then suddenly I started getting following error when
trying to send signed e-mails "An error occurred in the underlying security
system. Key not valid for use in specified state". When I try to send
encrypted message it works. I haven't made any changes to my Outlook
configuration and my certificate is valid. I am using Outlook 2007 in
combination with Exchange 2003 server.


If anyone can think of any reason for this, I would be glad to hear it :)


Thanks
Re: Problems with Outlook 2007 and digital certificate [message #189659] Mon, 16 July 2007 11:06 Go to previous messageGo to next message
MiToZ
Messages: 2
Registered: July 2007
Junior Member
"Brian Tillman" wrote:

> Sending an encrypted message does not rely on your certificate. It relies
> on the certificate (the public key) of the recipient.

I know, I've been sending it to myself :)


> In IE, click Tools>Internet Options>Content>Certificates. In the Personal
> tab, does your certificate appear? If so, select it, click Export, then
> Next. You should see two radio buttons about he private key and they both
> should be active (i.e., clickable), with the "No, don't export the private
> key" selected. If they're not both active, then your private key has been
> damaged and you'll need to restore your certificate from the backup you made
> after you installed it last.
>
> If the "Yes, export the private key"radio button is selectable, then your
> certificate should be working still. Close the Internet Explorer dialogue
> and go back to Outlook. I don't have my Outlook 2007 copy in front of me
> right now, but under Tools>Options you should be able to find a Security
> dialogue with an "Encrypted e-mail" section. There should be a "Default
> Setting" drop-down that shows "My S/MIME Settings (yourmailaddress)". Do
> you have that?

I've deleted and imported certificate before reading this, and was just
getting ready to post message when notification of your message arrived :)
.... thanks for your answer, you are right, it seems that certificate was
damaged in some way ... i just don't get how it happened

Thanks x2 :)
Previous Topic:outlook 2003 clear email autofill?
Next Topic:Lost password in Outlook 2002 - Help!
Goto Forum: