IMAP server closed the connection, Error Code: 0x800CCCDD

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IMAP server closed the connection, Error Code: 0x800CCCDD [message #168216] Sun, 13 May 2007 16:08 Go to next message
dysonsphere  is currently offline dysonsphere
Messages: 4
Registered: May 2007
Junior Member
I frequently get the error message:
Your IMAP server closed the connection. This can occur if you leave the
connection idle for too long.

Lost mailbox lock
Protocol: IMAP
Server: ahsmail.uwaterloo.ca
Port: 143
Error Code: 0x800CCCDD.

I get my mail but it is very annoying to have to close the dialog box all
the time.

Is there a way around this?
Re: IMAP server closed the connection, Error Code: 0x800CCCDD [message #168227] Sun, 13 May 2007 18:14 Go to previous messageGo to next message
neo  is currently offline neo
Messages: 888
Registered: July 2006
Senior Member
Sounds like your ISP closes the IMAP connection after receiving the NOOP
command from Outlook. Since you can't configure Outlook to stop sending
this command, perhaps your ISP will reconfigure their server to not close
the connection after receiving this command from an IMAP client like
Outlook.

"dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
news:A2CB8601-61D8-4D5C-8185-4C7049FAC8C7@microsoft.com...
>I frequently get the error message:
> Your IMAP server closed the connection. This can occur if you leave the
> connection idle for too long.
>
> Lost mailbox lock
> Protocol: IMAP
> Server: ahsmail.uwaterloo.ca
> Port: 143
> Error Code: 0x800CCCDD.
>
> I get my mail but it is very annoying to have to close the dialog box all
> the time.
>
> Is there a way around this?
>
>
>
>



Re: IMAP server closed the connection, Error Code: 0x800CCCDD [message #169338] Wed, 16 May 2007 19:47 Go to previous messageGo to next message
paulej  is currently offline paulej
Messages: 4
Registered: May 2007
Junior Member
I get this from time to time and my IMAP server is not more than about 4
feet from my desktop machine on the same LAN. I don't know why the
connection breaks, but as an end user, I don't care that it broke. Outlook
should just silently re-connect and perhaps only report the fact that it
failed to re-connect (suggesting the server is down) or that it consistently
sees the connection dropping and unable to perform operations.

I've had this problem with both Outlook 2003 and 2007. It seems the logic
has not changed in the code for handling these connection drops.

Paul


"dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
news:A2CB8601-61D8-4D5C-8185-4C7049FAC8C7@microsoft.com...
>I frequently get the error message:
> Your IMAP server closed the connection. This can occur if you leave the
> connection idle for too long.
>
> Lost mailbox lock
> Protocol: IMAP
> Server: ahsmail.uwaterloo.ca
> Port: 143
> Error Code: 0x800CCCDD.
>
> I get my mail but it is very annoying to have to close the dialog box all
> the time.
>
> Is there a way around this?
>
>
>
>
Re: IMAP server closed the connection, Error Code: 0x800CCCDD [message #171187] Tue, 22 May 2007 22:52 Go to previous messageGo to next message
dysonsphere  is currently offline dysonsphere
Messages: 4
Registered: May 2007
Junior Member
I don't think that my ISP will change the way they configure the server. Is
there not a way to disable the dialogue box?

"neo [mvp outlook]" wrote:

> Sounds like your ISP closes the IMAP connection after receiving the NOOP
> command from Outlook. Since you can't configure Outlook to stop sending
> this command, perhaps your ISP will reconfigure their server to not close
> the connection after receiving this command from an IMAP client like
> Outlook.
>
> "dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
> news:A2CB8601-61D8-4D5C-8185-4C7049FAC8C7@microsoft.com...
> >I frequently get the error message:
> > Your IMAP server closed the connection. This can occur if you leave the
> > connection idle for too long.
> >
> > Lost mailbox lock
> > Protocol: IMAP
> > Server: ahsmail.uwaterloo.ca
> > Port: 143
> > Error Code: 0x800CCCDD.
> >
> > I get my mail but it is very annoying to have to close the dialog box all
> > the time.
> >
> > Is there a way around this?
> >
> >
> >
> >
>
>
>
Re: IMAP server closed the connection, Error Code: 0x800CCCDD [message #171295] Wed, 23 May 2007 08:12 Go to previous messageGo to next message
neo  is currently offline neo
Messages: 888
Registered: July 2006
Senior Member
Nope.

"dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
news:1D1C4766-E254-4C04-834D-6EBFF1AEA674@microsoft.com...
>I don't think that my ISP will change the way they configure the server.
>Is
> there not a way to disable the dialogue box?
>
> "neo [mvp outlook]" wrote:
>
>> Sounds like your ISP closes the IMAP connection after receiving the NOOP
>> command from Outlook. Since you can't configure Outlook to stop sending
>> this command, perhaps your ISP will reconfigure their server to not close
>> the connection after receiving this command from an IMAP client like
>> Outlook.
>>
>> "dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
>> news:A2CB8601-61D8-4D5C-8185-4C7049FAC8C7@microsoft.com...
>> >I frequently get the error message:
>> > Your IMAP server closed the connection. This can occur if you leave
>> > the
>> > connection idle for too long.
>> >
>> > Lost mailbox lock
>> > Protocol: IMAP
>> > Server: ahsmail.uwaterloo.ca
>> > Port: 143
>> > Error Code: 0x800CCCDD.
>> >
>> > I get my mail but it is very annoying to have to close the dialog box
>> > all
>> > the time.
>> >
>> > Is there a way around this?
>> >
>> >
>> >
>> >
>>
>>
>>
Re: IMAP server closed the connection, Error Code: 0x800CCCDD [message #171416] Wed, 23 May 2007 13:26 Go to previous messageGo to next message
redshift=0  is currently offline redshift=0
Messages: 1
Registered: May 2007
Junior Member
If "nope" is the final answer, then this is a potentially flaw from my point
of view.

I've used Thunderbird for years and it doesn't have this problem. (Someone
told me that even Outlook express doesn't have this problem either, but I
haven't tested it.) When I'm trying to run Outlook, however, those messages
pop up frequently and annoyingly stop other things from continuing until
they're closed.

I was looking forward to using Outlook in the Office 2007 suite to take
advantage of the interoperability, but instead it has turned into playing
"whack-a-mole"!

"neo [mvp outlook]" wrote:

> Nope.
>
Re: IMAP server closed the connection, Error Code: 0x800CCCDD [message #171466] Wed, 23 May 2007 15:49 Go to previous message
neo  is currently offline neo
Messages: 888
Registered: July 2006
Senior Member
Again, it depends on whether or not the IMAP mail client sends the NOOP or
IDLE command and how the mail server is configured to deal with said
commands. For example, I used to run a mDaemon mail server it is a great
product in supporting IMAP mail clients. However its default configuration
is set where once the mail server receives the NOOP command from the mail
client, it forces the IMAP connection is forced closed in 1 minute. This is
contradiction of what the intention is for the NOOP command. The idea
behind NOOP is just that... mail client telling server, I have No Operation
(read changes) to do, but I want my connection to stay alive.


"redshift=0" <redshift=0@discussions.microsoft.com> wrote in message
news:DD93FDFC-457F-4058-AF50-23DA6EFA3165@microsoft.com...
> If "nope" is the final answer, then this is a potentially flaw from my
> point
> of view.
>
> I've used Thunderbird for years and it doesn't have this problem. (Someone
> told me that even Outlook express doesn't have this problem either, but I
> haven't tested it.) When I'm trying to run Outlook, however, those
> messages
> pop up frequently and annoyingly stop other things from continuing until
> they're closed.
>
> I was looking forward to using Outlook in the Office 2007 suite to take
> advantage of the interoperability, but instead it has turned into playing
> "whack-a-mole"!
>
> "neo [mvp outlook]" wrote:
>
>> Nope.
>>
>
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