Sounds like your ISP closes the IMAP connection after receiving the NOOP
command from Outlook. Since you can't configure Outlook to stop sending
this command, perhaps your ISP will reconfigure their server to not close
the connection after receiving this command from an IMAP client like
Outlook.
"dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
news:A2CB8601-61D8-4D5C-8185-4C7049FAC8C7@microsoft.com...
>I frequently get the error message:
> Your IMAP server closed the connection. This can occur if you leave the
> connection idle for too long.
>
> Lost mailbox lock
> Protocol: IMAP
> Server: ahsmail.uwaterloo.ca
> Port: 143
> Error Code: 0x800CCCDD.
>
> I get my mail but it is very annoying to have to close the dialog box all
> the time.
>
> Is there a way around this?
>
>
>
>
I get this from time to time and my IMAP server is not more than about 4
feet from my desktop machine on the same LAN. I don't know why the
connection breaks, but as an end user, I don't care that it broke. Outlook
should just silently re-connect and perhaps only report the fact that it
failed to re-connect (suggesting the server is down) or that it consistently
sees the connection dropping and unable to perform operations.
I've had this problem with both Outlook 2003 and 2007. It seems the logic
has not changed in the code for handling these connection drops.
Paul
"dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
news:A2CB8601-61D8-4D5C-8185-4C7049FAC8C7@microsoft.com...
>I frequently get the error message:
> Your IMAP server closed the connection. This can occur if you leave the
> connection idle for too long.
>
> Lost mailbox lock
> Protocol: IMAP
> Server: ahsmail.uwaterloo.ca
> Port: 143
> Error Code: 0x800CCCDD.
>
> I get my mail but it is very annoying to have to close the dialog box all
> the time.
>
> Is there a way around this?
>
>
>
>
I don't think that my ISP will change the way they configure the server. Is
there not a way to disable the dialogue box?
"neo [mvp outlook]" wrote:
> Sounds like your ISP closes the IMAP connection after receiving the NOOP
> command from Outlook. Since you can't configure Outlook to stop sending
> this command, perhaps your ISP will reconfigure their server to not close
> the connection after receiving this command from an IMAP client like
> Outlook.
>
> "dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
> news:A2CB8601-61D8-4D5C-8185-4C7049FAC8C7@microsoft.com...
> >I frequently get the error message:
> > Your IMAP server closed the connection. This can occur if you leave the
> > connection idle for too long.
> >
> > Lost mailbox lock
> > Protocol: IMAP
> > Server: ahsmail.uwaterloo.ca
> > Port: 143
> > Error Code: 0x800CCCDD.
> >
> > I get my mail but it is very annoying to have to close the dialog box all
> > the time.
> >
> > Is there a way around this?
> >
> >
> >
> >
>
>
>
"dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
news:1D1C4766-E254-4C04-834D-6EBFF1AEA674@microsoft.com...
>I don't think that my ISP will change the way they configure the server.
>Is
> there not a way to disable the dialogue box?
>
> "neo [mvp outlook]" wrote:
>
>> Sounds like your ISP closes the IMAP connection after receiving the NOOP
>> command from Outlook. Since you can't configure Outlook to stop sending
>> this command, perhaps your ISP will reconfigure their server to not close
>> the connection after receiving this command from an IMAP client like
>> Outlook.
>>
>> "dysonsphere" <dysonsphere@discussions.microsoft.com> wrote in message
>> news:A2CB8601-61D8-4D5C-8185-4C7049FAC8C7@microsoft.com...
>> >I frequently get the error message:
>> > Your IMAP server closed the connection. This can occur if you leave
>> > the
>> > connection idle for too long.
>> >
>> > Lost mailbox lock
>> > Protocol: IMAP
>> > Server: ahsmail.uwaterloo.ca
>> > Port: 143
>> > Error Code: 0x800CCCDD.
>> >
>> > I get my mail but it is very annoying to have to close the dialog box
>> > all
>> > the time.
>> >
>> > Is there a way around this?
>> >
>> >
>> >
>> >
>>
>>
>>
If "nope" is the final answer, then this is a potentially flaw from my point
of view.
I've used Thunderbird for years and it doesn't have this problem. (Someone
told me that even Outlook express doesn't have this problem either, but I
haven't tested it.) When I'm trying to run Outlook, however, those messages
pop up frequently and annoyingly stop other things from continuing until
they're closed.
I was looking forward to using Outlook in the Office 2007 suite to take
advantage of the interoperability, but instead it has turned into playing
"whack-a-mole"!
Again, it depends on whether or not the IMAP mail client sends the NOOP or
IDLE command and how the mail server is configured to deal with said
commands. For example, I used to run a mDaemon mail server it is a great
product in supporting IMAP mail clients. However its default configuration
is set where once the mail server receives the NOOP command from the mail
client, it forces the IMAP connection is forced closed in 1 minute. This is
contradiction of what the intention is for the NOOP command. The idea
behind NOOP is just that... mail client telling server, I have No Operation
(read changes) to do, but I want my connection to stay alive.
"redshift=0" <redshift=0@discussions.microsoft.com> wrote in message
news:DD93FDFC-457F-4058-AF50-23DA6EFA3165@microsoft.com...
> If "nope" is the final answer, then this is a potentially flaw from my
> point
> of view.
>
> I've used Thunderbird for years and it doesn't have this problem. (Someone
> told me that even Outlook express doesn't have this problem either, but I
> haven't tested it.) When I'm trying to run Outlook, however, those
> messages
> pop up frequently and annoyingly stop other things from continuing until
> they're closed.
>
> I was looking forward to using Outlook in the Office 2007 suite to take
> advantage of the interoperability, but instead it has turned into playing
> "whack-a-mole"!
>
> "neo [mvp outlook]" wrote:
>
>> Nope.
>>
>
Having this exact same problem with Gmail IMAP and Outlook 2007. Obviously lots of others are in the same boat, as this problem is all over various forums. How is it that there's still no solution after several years?
Why hasn't it been fix? Do you really think Microsoft cares if there is a problem with OTHER mail systems? I would bet their answer is "we don't have that problem with outlook server - switch to our software".
BTW - I get this error sometimes every couple of minutes, It does tick me off, but I have no control over the mail server my ISP uses.
Disable (uncheck) "Schedule an automatic send/receive every X minutes" for that send/receive group, and it should do the trick.
There's no need for Outlook to constantly retrieve mail from the IMAP accounts since its a 'live' connection. The mail appears when it arrives with no need for Outlook to do automatic send/receives.
With Outlook 2003, disabling "Schedule an automatic ..." gets rid of all those annoying messages but one. Each time you ask for receiving from this IMAP server, you get the idle message one minute after.
I've tried ThunderBird with the same ISP IMAP and it works great.
Re: IMAP server closed the connection, Error Code: 0x800CCCDD [message #541021]
Wed, 17 June 2009 15:17
jbinns Messages: 1 Registered: June 2009 Location: Meridian, ID
Junior Member
After researching many Forums on this issue, the solution that eventually worked for me was as follows:
1) In MS Outlook 2007, click on 'Tools'
2) Move mouse over 'Send/Receive' to bring up additional menu
3) Move mouse over 'Send/Receive settings' to bring up additional menu.
4) Click on 'Define Send/Receive Groups'
5) Under the Setting for Group "All accounts", uncheck box which reads "Schedule an automatic/send receive every....".
I also unchecked the box under "Schedule an automatic/send receive every...." under 'When Outlook is Offline'
The only issue now is that I have to click the "Send/Receive" icon on the main Outlook toolbar to send and receive e-mail messages, but this is not a problem for me. Since doing this, I have not received the IMAP error.
The original post for this solution can be found at:
Re: IMAP server closed the connection, Error Code: 0x800CCCDD [message #673478]
Sun, 30 May 2010 05:21
Papa Goose Messages: 1 Registered: May 2010 Location: Switzerland
Junior Member
Glad I found this as it seems a very helpful forum.
I followed the tip to get rid of the server closing error, and mails still come through so thats great. However I am getting various other errors when using MS Outlook 2007 and gmail IMAP, namely the error codes either 0X800CCCCDE or CCCC0F or CCCC05. In the details box there are 3 headings 1&3 synchronising subscribed folders, 2 says send/receive which seems to complete and then disappear leaving 1&3 about a quarter complete and saying 60 sec’s left?
Any fixes greatly appreciated, as it's a bit annoying.
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