"open previous item" feature not working - goes to inbox

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"open previous item" feature not working - goes to inbox [message #436659] Wed, 29 October 2008 16:33 Go to next message
Robyn  is currently offline Robyn
Messages: 9
Registered: October 2006
Junior Member
I have set the "open previous item" feature in Outlook 2007, but when I
delete an email I go back to the inbox -- the previous item does not
automatically open?!
Re: "open previous item" feature not working - goes to inbox [message #436669] Wed, 29 October 2008 16:56 Go to previous messageGo to next message
outlookmvp  is currently offline outlookmvp
Messages: 14640
Registered: June 2006
Senior Member
does it work if you use the next item? does the previous item display in
the preview pane?

--
Diane Poremsky [MVP - Outlook]
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"Robyn" <Robyn@discussions.microsoft.com> wrote in message
news:858146E6-0D43-4759-90ED-58D67DB622AF@microsoft.com...
> I have set the "open previous item" feature in Outlook 2007, but when I
> delete an email I go back to the inbox -- the previous item does not
> automatically open?!



Re: "open previous item" feature not working - goes to inbox [message #436679] Wed, 29 October 2008 17:23 Go to previous message
Robyn  is currently offline Robyn
Messages: 9
Registered: October 2006
Junior Member
All of the options -- "open previous item", "open next item", and "return to
inbox" produce the same results (the "return to inbox" effect). When I
delete an email, the next/previous email is not automatically opened (as it
did when I had Outlook 2003, yesterday?!) -- the focus returns to the inbox
and I have to double-click the next email. Thanks so much for responding!

"Diane Poremsky [MVP]" wrote:

> does it work if you use the next item? does the previous item display in
> the preview pane?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Robyn" <Robyn@discussions.microsoft.com> wrote in message
> news:858146E6-0D43-4759-90ED-58D67DB622AF@microsoft.com...
> > I have set the "open previous item" feature in Outlook 2007, but when I
> > delete an email I go back to the inbox -- the previous item does not
> > automatically open?!
>
>
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