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"open previous item" feature not working - goes to inbox

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"open previous item" feature not working - goes to inbox [message #436659] Wed, 29 October 2008 16:33 Go to next message
Robyn  is currently offline Robyn
Messages: 9
Registered: October 2006
Junior Member
I have set the "open previous item" feature in Outlook 2007, but when I
delete an email I go back to the inbox -- the previous item does not
automatically open?!
Re: "open previous item" feature not working - goes to inbox [message #436679] Wed, 29 October 2008 17:23 Go to previous message
Robyn  is currently offline Robyn
Messages: 9
Registered: October 2006
Junior Member
All of the options -- "open previous item", "open next item", and "return to
inbox" produce the same results (the "return to inbox" effect). When I
delete an email, the next/previous email is not automatically opened (as it
did when I had Outlook 2003, yesterday?!) -- the focus returns to the inbox
and I have to double-click the next email. Thanks so much for responding!

"Diane Poremsky [MVP]" wrote:

> does it work if you use the next item? does the previous item display in
> the preview pane?
>
> --
> Diane Poremsky [MVP - Outlook]
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>
> "Robyn" <Robyn@discussions.microsoft.com> wrote in message
> news:858146E6-0D43-4759-90ED-58D67DB622AF@microsoft.com...
> > I have set the "open previous item" feature in Outlook 2007, but when I
> > delete an email I go back to the inbox -- the previous item does not
> > automatically open?!
>
>
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