Your IMAP server has closed the connection - Lost mailbox lock

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Your IMAP server has closed the connection - Lost mailbox lock [message #31564] Fri, 15 September 2006 02:54 Go to next message
Brian Collins  is currently offline Brian Collins
Messages: 8
Registered: September 2006
Junior Member
Outlook 2003 and 2007 error message:
"Your IMAP server has closed the connection. This can occur if you leave the
connection idle for too long. Details >> Lost mailbox lock, Protocol: IMAP,
Server: mail.domainname.com, Port: 143"

I receive this error every 2-3 minutes. I am using an IMAP account with a
remote ISP (MediaTemple). This error does not occur in any other program but
Outlook (my client of choice). I'm running Windows XP SP2 I have both my
Account set up with maximum Server Timeout setting and general Send/Receive
settings set to 10 minutes. I also have my Account set both with and without
the Purge setting "Purge when changing folders" checked, but this seems to
have no effect.

Has anybody a clue as to how to stop this message from appearing? I depend
heavily on Outlook, so help would be very much appreciated.

Thanks!
Re: Your IMAP server has closed the connection - Lost mailbox lock [message #31600] Fri, 15 September 2006 06:29 Go to previous messageGo to next message
neo  is currently offline neo
Messages: 888
Registered: July 2006
Senior Member
You need to talk to your ISP and ask if they have a setting where the NOOP
command from an IMAP mail client will cause the server software to close the
connection within "X" amount of time. If they turn this feature off at the
server, your problem should stop.


"Brian Collins" <BrianCollins@discussions.microsoft.com> wrote in message
news:EF98C0D0-62C5-4A7F-9373-3AACD382E6D0@microsoft.com...
> Outlook 2003 and 2007 error message:
> "Your IMAP server has closed the connection. This can occur if you leave
> the
> connection idle for too long. Details >> Lost mailbox lock, Protocol:
> IMAP,
> Server: mail.domainname.com, Port: 143"
>
> I receive this error every 2-3 minutes. I am using an IMAP account with a
> remote ISP (MediaTemple). This error does not occur in any other program
> but
> Outlook (my client of choice). I'm running Windows XP SP2 I have both my
> Account set up with maximum Server Timeout setting and general
> Send/Receive
> settings set to 10 minutes. I also have my Account set both with and
> without
> the Purge setting "Purge when changing folders" checked, but this seems to
> have no effect.
>
> Has anybody a clue as to how to stop this message from appearing? I depend
> heavily on Outlook, so help would be very much appreciated.
>
> Thanks!
>



Re: Your IMAP server has closed the connection - Lost mailbox lock [message #31994] Sat, 16 September 2006 13:56 Go to previous message
Leyton  is currently offline Leyton
Messages: 6
Registered: September 2006
Junior Member
A lot of people do not have any control over their server settings.

Outlook needs a "do not show this message again" option.

OK I have lost lock on my IMAP account. OK so I don't care... Please don't
tell me over and over and over and over and over...

DO NOT SHOW MESSAGE AGAIN - before I go mad!!!!

"neo [mvp outlook]" wrote:

> You need to talk to your ISP and ask if they have a setting where the NOOP
> command from an IMAP mail client will cause the server software to close the
> connection within "X" amount of time. If they turn this feature off at the
> server, your problem should stop.
>
>
> "Brian Collins" <BrianCollins@discussions.microsoft.com> wrote in message
> news:EF98C0D0-62C5-4A7F-9373-3AACD382E6D0@microsoft.com...
> > Outlook 2003 and 2007 error message:
> > "Your IMAP server has closed the connection. This can occur if you leave
> > the
> > connection idle for too long. Details >> Lost mailbox lock, Protocol:
> > IMAP,
> > Server: mail.domainname.com, Port: 143"
> >
> > I receive this error every 2-3 minutes. I am using an IMAP account with a
> > remote ISP (MediaTemple). This error does not occur in any other program
> > but
> > Outlook (my client of choice). I'm running Windows XP SP2 I have both my
> > Account set up with maximum Server Timeout setting and general
> > Send/Receive
> > settings set to 10 minutes. I also have my Account set both with and
> > without
> > the Purge setting "Purge when changing folders" checked, but this seems to
> > have no effect.
> >
> > Has anybody a clue as to how to stop this message from appearing? I depend
> > heavily on Outlook, so help would be very much appreciated.
> >
> > Thanks!
> >
>
>
>
Re: Your IMAP server has closed the connection - Lost mailbox lock [message #66933] Fri, 15 September 2006 06:29 Go to previous message
neo  is currently offline neo
Messages: 888
Registered: July 2006
Senior Member
You need to talk to your ISP and ask if they have a setting where the NOOP
command from an IMAP mail client will cause the server software to close the
connection within "X" amount of time. If they turn this feature off at the
server, your problem should stop.


"Brian Collins" <BrianCollins@discussions.microsoft.com> wrote in message
news:EF98C0D0-62C5-4A7F-9373-3AACD382E6D0@microsoft.com...
> Outlook 2003 and 2007 error message:
> "Your IMAP server has closed the connection. This can occur if you leave
> the
> connection idle for too long. Details >> Lost mailbox lock, Protocol:
> IMAP,
> Server: mail.domainname.com, Port: 143"
>
> I receive this error every 2-3 minutes. I am using an IMAP account with a
> remote ISP (MediaTemple). This error does not occur in any other program
> but
> Outlook (my client of choice). I'm running Windows XP SP2 I have both my
> Account set up with maximum Server Timeout setting and general
> Send/Receive
> settings set to 10 minutes. I also have my Account set both with and
> without
> the Purge setting "Purge when changing folders" checked, but this seems to
> have no effect.
>
> Has anybody a clue as to how to stop this message from appearing? I depend
> heavily on Outlook, so help would be very much appreciated.
>
> Thanks!
>
Re: Your IMAP server has closed the connection - Lost mailbox lock [message #67326] Sat, 16 September 2006 13:56 Go to previous message
Leyton  is currently offline Leyton
Messages: 6
Registered: September 2006
Junior Member
A lot of people do not have any control over their server settings.

Outlook needs a "do not show this message again" option.

OK I have lost lock on my IMAP account. OK so I don't care... Please don't
tell me over and over and over and over and over...

DO NOT SHOW MESSAGE AGAIN - before I go mad!!!!

"neo [mvp outlook]" wrote:

> You need to talk to your ISP and ask if they have a setting where the NOOP
> command from an IMAP mail client will cause the server software to close the
> connection within "X" amount of time. If they turn this feature off at the
> server, your problem should stop.
>
>
> "Brian Collins" <BrianCollins@discussions.microsoft.com> wrote in message
> news:EF98C0D0-62C5-4A7F-9373-3AACD382E6D0@microsoft.com...
> > Outlook 2003 and 2007 error message:
> > "Your IMAP server has closed the connection. This can occur if you leave
> > the
> > connection idle for too long. Details >> Lost mailbox lock, Protocol:
> > IMAP,
> > Server: mail.domainname.com, Port: 143"
> >
> > I receive this error every 2-3 minutes. I am using an IMAP account with a
> > remote ISP (MediaTemple). This error does not occur in any other program
> > but
> > Outlook (my client of choice). I'm running Windows XP SP2 I have both my
> > Account set up with maximum Server Timeout setting and general
> > Send/Receive
> > settings set to 10 minutes. I also have my Account set both with and
> > without
> > the Purge setting "Purge when changing folders" checked, but this seems to
> > have no effect.
> >
> > Has anybody a clue as to how to stop this message from appearing? I depend
> > heavily on Outlook, so help would be very much appreciated.
> >
> > Thanks!
> >
>
>
>
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