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Send / Receive error message - "Dont have permission"

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Send / Receive error message - "Dont have permission" [message #167577] Fri, 11 May 2007 06:57 Go to next message
M_Hood  is currently offline M_Hood
Messages: 5
Registered: May 2007
Junior Member
Hi guys,

I get the following message when one of my users (non-administrator) presses
Send/Receive:

"you dont have appropriate permission to perform this operation"

He is using Outlook03 SP1 on an XP Client. No other user has had this
problem, and unfortunately I cant be sure this user has not "messed around"
with his settings as he often tells me he hasnt when I know he has. Not
particularly helpful.

He can send emails, but cant receive them - I do not know if this helps find
the cause of the problem. I have seen posts on other sites advising that I
check outlook.dat, outlook.srs etc are not Read-Only - I can confirm they are
not.

Thanks in advance.

Martin
RE: Send / Receive error message - "Dont have permission" [message #167609] Fri, 11 May 2007 08:15 Go to previous messageGo to next message
M_Hood  is currently offline M_Hood
Messages: 5
Registered: May 2007
Junior Member
No error number - strictly what is described as below

"you dont have appropriate permission to perform this operation"

This is a pop3/smtp environment - all other users report no problems.
Outlook is set to auto send/receive every 1 minute. The user is not receiving
anything, but can send.

I am not sure what cached mode is?

Thanks.

"K. Orland" wrote:

> Is there any error number when the user tries to send/receive? Is he set to
> send/receive strictly when he prompts Outlook or does it send/receive
> regularly on its own on a timed basis? Is this an Exchange environment or
> not? Is the user in cached mode?
>
> --
> Kathleen Orland
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "M_Hood" wrote:
>
> > Hi guys,
> >
> > I get the following message when one of my users (non-administrator) presses
> > Send/Receive:
> >
> > "you dont have appropriate permission to perform this operation"
> >
> > He is using Outlook03 SP1 on an XP Client. No other user has had this
> > problem, and unfortunately I cant be sure this user has not "messed around"
> > with his settings as he often tells me he hasnt when I know he has. Not
> > particularly helpful.
> >
> > He can send emails, but cant receive them - I do not know if this helps find
> > the cause of the problem. I have seen posts on other sites advising that I
> > check outlook.dat, outlook.srs etc are not Read-Only - I can confirm they are
> > not.
> >
> > Thanks in advance.
> >
> > Martin
RE: Send / Receive error message - "Dont have permission" [message #167704] Fri, 11 May 2007 10:38 Go to previous message
M_Hood  is currently offline M_Hood
Messages: 5
Registered: May 2007
Junior Member
Yes, the user has read/write permission. The users PST file is stored on the
network with which they have full access to their own PST

"K. Orland" wrote:

> Send/Receive set for 1 minute is too close, should be about every 10 minutes
> to reduce the risk of timeouts.
> Does the user have read/write permissions to the Office folder in Programmes?
>
> --
> Kathleen Orland
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "M_Hood" wrote:
>
> > No error number - strictly what is described as below
> >
> > "you dont have appropriate permission to perform this operation"
> >
> > This is a pop3/smtp environment - all other users report no problems.
> > Outlook is set to auto send/receive every 1 minute. The user is not receiving
> > anything, but can send.
> >
> > I am not sure what cached mode is?
> >
> > Thanks.
> >
> > "K. Orland" wrote:
> >
> > > Is there any error number when the user tries to send/receive? Is he set to
> > > send/receive strictly when he prompts Outlook or does it send/receive
> > > regularly on its own on a timed basis? Is this an Exchange environment or
> > > not? Is the user in cached mode?
> > >
> > > --
> > > Kathleen Orland
> > > Outlook Tips: http://www.outlook-tips.net/
> > > http://www.howto-outlook.com/
> > >
> > >
> > >
> > > "M_Hood" wrote:
> > >
> > > > Hi guys,
> > > >
> > > > I get the following message when one of my users (non-administrator) presses
> > > > Send/Receive:
> > > >
> > > > "you dont have appropriate permission to perform this operation"
> > > >
> > > > He is using Outlook03 SP1 on an XP Client. No other user has had this
> > > > problem, and unfortunately I cant be sure this user has not "messed around"
> > > > with his settings as he often tells me he hasnt when I know he has. Not
> > > > particularly helpful.
> > > >
> > > > He can send emails, but cant receive them - I do not know if this helps find
> > > > the cause of the problem. I have seen posts on other sites advising that I
> > > > check outlook.dat, outlook.srs etc are not Read-Only - I can confirm they are
> > > > not.
> > > >
> > > > Thanks in advance.
> > > >
> > > > Martin
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