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Unable to get email... [message #130630] Thu, 01 March 2007 16:11
danh1019
Messages: 1
Registered: March 2007
Junior Member
This is a problem I am trying to figure out for a friend. She cannot get her
email, but there is not error message, just doesn't do anything. She is
working on a dial up connection that is working fine. There is an icon down
in the bottom right of the Outlook window that looks like a little rectangle
box with a green light on the right of it and there is a line coming out the
bottom with an X on the line. We are thinking that is trying to tell us
something, but cannot determine what it is. Does anyone have any idea what
might be the problem or where to begin looking. We have tried deleting the
email account and recreating it and have checked the folder file and it looks
fine. Any input would be appreciated!

Thanks
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