Outlook won't start "the information store could not be opened"

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Outlook won't start "the information store could not be opened" [message #433284] Wed, 22 October 2008 10:03 Go to next message
psaffrey  is currently offline psaffrey
Messages: 1
Registered: October 2008
Junior Member
I have an Outlook 2007 installation on a new PC. I tried to set it up
with my local Exchange settings, but apparently I'm supposed to use
IMAP, so I couldn't connect.

Now when it starts, it tells me that there are some setting problems
and that I should create a new profile. Then it says "Cannot open your
default Email folders", gvies the above error message and then closes.

Obviously I need a new default profile, which I would create, if I
could get it started :)

Any ideas?

Peter
RE: Outlook won't start "the information store could not be opened" [message #433300] Wed, 22 October 2008 10:35 Go to previous message
KOrland  is currently offline KOrland
Messages: 4840
Registered: June 2006
Senior Member
The instructions listed here should be exactly what you're looking for:

http://www.howto-outlook.com/faq/newprofile.htm

Good luck! Please post back if you run into any problems.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"psaffrey@googlemail.com" wrote:

> I have an Outlook 2007 installation on a new PC. I tried to set it up
> with my local Exchange settings, but apparently I'm supposed to use
> IMAP, so I couldn't connect.
>
> Now when it starts, it tells me that there are some setting problems
> and that I should create a new profile. Then it says "Cannot open your
> default Email folders", gvies the above error message and then closes.
>
> Obviously I need a new default profile, which I would create, if I
> could get it started :)
>
> Any ideas?
>
> Peter
>



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