How to access "my list of allowed rcpthosts"

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How to access "my list of allowed rcpthosts" [message #97169] Tue, 12 December 2006 11:23 Go to next message
Waterwild  is currently offline Waterwild
Messages: 4
Registered: December 2006
Junior Member
When sending attachments to multiple recipients using Outlook 2003 and
Windows XP Home, I get an Undeliverable message that reads: "553 sorry, that
domain isn't in my list of allowed rcpthosts (#5.7.1)"

Nothing I can find in the so-called "knowledge base" or user forum for
Outlook addresses who to resolve this problem ("rcpthosts" is does not return
on a search of the knowledge base).

Thanks in advance for any productive assistance.
RE: How to access "my list of allowed rcpthosts" [message #97179] Tue, 12 December 2006 11:58 Go to previous messageGo to next message
KOrland  is currently offline KOrland
Messages: 4840
Registered: June 2006
Senior Member
How many recipients are you sending to and what type of recipients? Error
5.7.1 is often an authority issue, say for example you're an anonymous user
trying to email a distribution list that you don't have permission to send
to.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Waterwild" wrote:

> When sending attachments to multiple recipients using Outlook 2003 and
> Windows XP Home, I get an Undeliverable message that reads: "553 sorry, that
> domain isn't in my list of allowed rcpthosts (#5.7.1)"
>
> Nothing I can find in the so-called "knowledge base" or user forum for
> Outlook addresses who to resolve this problem ("rcpthosts" is does not return
> on a search of the knowledge base).
>
> Thanks in advance for any productive assistance.



Re: How to access "my list of allowed rcpthosts" [message #97301] Tue, 12 December 2006 16:18 Go to previous messageGo to next message
Brian Tillman  is currently offline Brian Tillman
Messages: 25135
Registered: June 2006
Senior Member
Waterwild <Waterwild@discussions.microsoft.com> wrote:

> When sending attachments to multiple recipients using Outlook 2003 and
> Windows XP Home, I get an Undeliverable message that reads: "553
> sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)"

The most likely cause is failure to authenticate to the outgoing server.
--
Brian Tillman
RE: How to access "my list of allowed rcpthosts" [message #97424] Tue, 12 December 2006 23:21 Go to previous messageGo to next message
Waterwild  is currently offline Waterwild
Messages: 4
Registered: December 2006
Junior Member
Kathleen,

Thanks for the prompt response. The distribution is a mix of either lists or
individuals I email for business purposes. I am the only user on this machine
and I personally set up the email program, address book, and distribution
lists. The problem seems to mostly occur when I attempt to email files to
more than three recipients.

Jamie

"K. Orland" wrote:

> How many recipients are you sending to and what type of recipients? Error
> 5.7.1 is often an authority issue, say for example you're an anonymous user
> trying to email a distribution list that you don't have permission to send
> to.
>
> --
> Kathleen Orland
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "Waterwild" wrote:
>
> > When sending attachments to multiple recipients using Outlook 2003 and
> > Windows XP Home, I get an Undeliverable message that reads: "553 sorry, that
> > domain isn't in my list of allowed rcpthosts (#5.7.1)"
> >
> > Nothing I can find in the so-called "knowledge base" or user forum for
> > Outlook addresses who to resolve this problem ("rcpthosts" is does not return
> > on a search of the knowledge base).
> >
> > Thanks in advance for any productive assistance.
Re: How to access "my list of allowed rcpthosts" [message #97425] Tue, 12 December 2006 23:23 Go to previous messageGo to next message
Waterwild  is currently offline Waterwild
Messages: 4
Registered: December 2006
Junior Member
Brian,

Thanks for the prompt response -- which prompts another question: how do I
authenticate to the outgoing server. By recall, the problem seems to occur
when I attempt to email files to more than three recipients.

Jamie

"Brian Tillman" wrote:

> Waterwild <Waterwild@discussions.microsoft.com> wrote:
>
> > When sending attachments to multiple recipients using Outlook 2003 and
> > Windows XP Home, I get an Undeliverable message that reads: "553
> > sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)"
>
> The most likely cause is failure to authenticate to the outgoing server.
> --
> Brian Tillman
>
Re: How to access "my list of allowed rcpthosts" [message #97551] Wed, 13 December 2006 10:45 Go to previous messageGo to next message
Brian Tillman  is currently offline Brian Tillman
Messages: 25135
Registered: June 2006
Senior Member
Waterwild <Waterwild@discussions.microsoft.com> wrote:

> Thanks for the prompt response -- which prompts another question: how
> do I authenticate to the outgoing server. By recall, the problem
> seems to occur when I attempt to email files to more than three
> recipients.

Open your account properties and examine the Outgoing Server tab.
--
Brian Tillman
Re: How to access "my list of allowed rcpthosts" [message #97933] Thu, 14 December 2006 10:24 Go to previous messageGo to next message
Waterwild  is currently offline Waterwild
Messages: 4
Registered: December 2006
Junior Member
Brian,

Not being sure what the next step of your suggestion involves, I went to
Tools/E-Mail Accounts/Change/More Settings, clicked on the Outgoing Server
tab, and checked the box for "My outgoing server (SMTP) requires
authentication", as well as clicked the radio button "Log on to incoming
server before sending mail".

Please let me know if this is what I should be doing.

Thanks again for your assistance.

Jamie

"Brian Tillman" wrote:

> Waterwild <Waterwild@discussions.microsoft.com> wrote:
>
> > Thanks for the prompt response -- which prompts another question: how
> > do I authenticate to the outgoing server. By recall, the problem
> > seems to occur when I attempt to email files to more than three
> > recipients.
>
> Open your account properties and examine the Outgoing Server tab.
> --
> Brian Tillman
>
Re: How to access "my list of allowed rcpthosts" [message #97977] Thu, 14 December 2006 11:22 Go to previous message
Brian Tillman  is currently offline Brian Tillman
Messages: 25135
Registered: June 2006
Senior Member
Waterwild <Waterwild@discussions.microsoft.com> wrote:

> Not being sure what the next step of your suggestion involves, I went
> to Tools/E-Mail Accounts/Change/More Settings, clicked on the
> Outgoing Server tab, and checked the box for "My outgoing server
> (SMTP) requires authentication",

This should be sufficient. Did it work?

> as well as clicked the radio button
> "Log on to incoming server before sending mail".

Not usually necessary, but your ISP should be able to tell you.
--
Brian Tillman
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