Outlook. Sent emails not logged in Sent Items (Outlook 2010)

Sent emails not logged in Sent Items (Outlook 2010)

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Sent emails not logged in Sent Items (Outlook 2010) [message #652324]

Sat, 20 March 2010 10:37

snewton
Messages: 3
Registered: March 2010

Junior Member

I am using the Beta version of Outlook 2010 with Windows 7 Pro (64 bit).
Sent emails are not logged in the Sent Items folder nor do saved drafts
appear in the Drafts folder.

I have confirmed that the relevant settings are checked in the Mail
Settings. Any ideas what I can do to solve this problem?
--
Stephen Newton

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Re: Sent emails not logged in Sent Items (Outlook 2010) [message #652764]

Sun, 21 March 2010 15:20

snewton
Messages: 3
Registered: March 2010

Junior Member

POP3 / SMTP.

SN
--
Stephen Newton

"Brian Tillman [MVP-Outlook]" wrote:

> "snewton" <snewton@discussions.microsoft.com> wrote in message
> news:F7345EA6-9E42-4DF7-AFA5-AD2DF2CA840D@microsoft.com...
>
> >I am using the Beta version of Outlook 2010 with Windows 7 Pro (64 bit).
> > Sent emails are not logged in the Sent Items folder nor do saved drafts
> > appear in the Drafts folder.
> >
> > I have confirmed that the relevant settings are checked in the Mail
> > Settings. Any ideas what I can do to solve this problem?
>
> What type of mail account?
> --
> Brian Tillman [MVP-Outlook]
>
> .
>

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Re: Sent emails not logged in Sent Items (Outlook 2010) [message #652769]

Sun, 21 March 2010 15:29

VanguardLH
Messages: 8593
Registered: September 2007

Senior Member

snewton wrote:

> I am using the Beta version of Outlook 2010 ...

This newsgroup discusses the released versions.

Microsoft Office 2010 forums are at:
http://social.technet.microsoft.com/Forums/en/category/offic e2010

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Re: Sent emails not logged in Sent Items (Outlook 2010) [message #652836]

Mon, 22 March 2010 05:25

snewton
Messages: 3
Registered: March 2010

Junior Member

I have tried with both options (save to Sent Items and save to original
folder) and neither seems to deliver a copy of a sent message. As regards
the Drafts, I click the Save icon, which in Outlook 2003 automatically saved
the item in the Drafts folder. This doesn't appear to work.

Stephen
--
Stephen Newton

"Brian Tillman [MVP-Outlook]" wrote:

> "snewton" <snewton@discussions.microsoft.com> wrote in message
> news:526BB904-5333-4CD9-AF24-CEE14DA6AE6D@microsoft.com...
>
> > POP3 / SMTP.
>
> Although I've not encountered any situations where sent mail isn't stored in
> Sent Items, have you enabled thge option to keep sent items in the originaal
> folder as the message to which you're replying? Can you describe exactly how
> you're trying to save the drafts?
>
> Keep in mind, too, that Outlook 2010 isn't final. There may yet be issues
> that will be corrected in the released version.
> --
> Brian Tillman [MVP-Outlook]
>
> .
>

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Re: Sent emails not logged in Sent Items (Outlook 2010) [message #665827]

Sun, 02 May 2010 18:46

aggybong
Messages: 1
Registered: May 2010

Junior Member

Chiming in here with the final version of Office 2010.

If you go to Options > Mail > Save Messages, make sure that "Save copies of messages in the Sent Items Folder" is checked. Apparently this setting can become unchecked and thus Outlook 2010 won't save any email sent out even if you have your IMAP account set to save Sent Items in an IMAP folder. It fixed the issue with me after a few hours of troubleshooting Smile