Inbox showing unread messages but NONE exist

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Inbox showing unread messages but NONE exist [message #5750] Fri, 30 June 2006 15:43 Go to next message
Nancy R  is currently offline Nancy R
Messages: 6
Registered: June 2006
Junior Member
Hi,

This is happening to a few of my users (all on same exchange server).

Their Inbox shows 1 message as unread but we have verified there are no
unread messages in the folder.

I even tried right-clicking and choosing mark all as read.

We are running Outlook 2003, XP SP 2 clients and W2K3 Servers with Exchange
2003.

Any ideas or insight would be greatly appreciated.

Nancy
RE: Inbox showing unread messages but NONE exist [message #5771] Fri, 30 June 2006 16:26 Go to previous messageGo to next message
Mary  is currently offline Mary
Messages: 2744
Registered: June 2006
Senior Member
Right click on the Inbox, properties, make sure 'total numbers of items' is
not checked instead of unread items.

"Nancy R" wrote:

> Hi,
>
> This is happening to a few of my users (all on same exchange server).
>
> Their Inbox shows 1 message as unread but we have verified there are no
> unread messages in the folder.
>
> I even tried right-clicking and choosing mark all as read.
>
> We are running Outlook 2003, XP SP 2 clients and W2K3 Servers with Exchange
> 2003.
>
> Any ideas or insight would be greatly appreciated.
>
> Nancy



RE: Inbox showing unread messages but NONE exist [message #7529] Wed, 05 July 2006 09:16 Go to previous message
Nancy R  is currently offline Nancy R
Messages: 6
Registered: June 2006
Junior Member
Hi Mary,

Thanks for the tip (I didn't know you could do that) but it is set to show
unread items.

Nancy

"Mary" wrote:

> Right click on the Inbox, properties, make sure 'total numbers of items' is
> not checked instead of unread items.
>
> "Nancy R" wrote:
>
> > Hi,
> >
> > This is happening to a few of my users (all on same exchange server).
> >
> > Their Inbox shows 1 message as unread but we have verified there are no
> > unread messages in the folder.
> >
> > I even tried right-clicking and choosing mark all as read.
> >
> > We are running Outlook 2003, XP SP 2 clients and W2K3 Servers with Exchange
> > 2003.
> >
> > Any ideas or insight would be greatly appreciated.
> >
> > Nancy
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