After installing The 2007 Microsoft Office Suite SP2 on one of my machines
I'm now greeted with the "out of memory..." dialog that renders OL
non-functional.
I ran Office Diagnostics & everything checked out fine.
I then ran the OL repair tool, & it located a handful of minor problems that
were corrected, but the problem still persisted.
After doing a bit of Web research my issue pointed towards a registry issue.
I cleaned the registry (after making te appropriate backups!) with 2
different cleaners. I also used Regedit per one forum user's suggestion to
individually rename each Office 2007 Patches entry to "Patches.old." None of
these worked.
I'm using the same .pst file on my laptop with no problems and with SP2
supposedly (it shows as successfuly installed in WU update history but is not
listed in WU installed updates) installed!
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
"RDU" <RDU@discussions.microsoft.com> wrote in message
news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> After installing The 2007 Microsoft Office Suite SP2 on one of my machines
> I'm now greeted with the "out of memory..." dialog that renders OL
> non-functional.
>
> I ran Office Diagnostics & everything checked out fine.
>
> I then ran the OL repair tool, & it located a handful of minor problems
> that
> were corrected, but the problem still persisted.
>
> After doing a bit of Web research my issue pointed towards a registry
> issue.
> I cleaned the registry (after making te appropriate backups!) with 2
> different cleaners. I also used Regedit per one forum user's suggestion to
> individually rename each Office 2007 Patches entry to "Patches.old." None
> of
> these worked.
>
> I'm using the same .pst file on my laptop with no problems and with SP2
> supposedly (it shows as successfuly installed in WU update history but is
> not
> listed in WU installed updates) installed!
>
> Ideas? Thanks!
The issue is encountered at startup on the affected PC Roady. OL starts fine.
It's only after attempting the Send/Receive operation that I receive the 'out
of memory' error dialog box.
OL did start correctly using SM. I then ran Office Diagnostics again per the
steps listed in the link you provided. Once again, no problems were noted. My
next step will be to run the Repair operation via A/R P via CP. If OL still
fails to operate nominally I'll then reinstall SP2. Stay tuned... --Randy
"Roady [MVP]" wrote:
> When do you get this issue? Directly at startup?
> Does it work correctly in Outlook Safe Mode?
> Start-> Run; outlook.exe /safe
>
> Additionally see
> http://www.howto-outlook.com/faq/outlookdoesntstart.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "RDU" <RDU@discussions.microsoft.com> wrote in message
> news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > After installing The 2007 Microsoft Office Suite SP2 on one of my machines
> > I'm now greeted with the "out of memory..." dialog that renders OL
> > non-functional.
> >
> > I ran Office Diagnostics & everything checked out fine.
> >
> > I then ran the OL repair tool, & it located a handful of minor problems
> > that
> > were corrected, but the problem still persisted.
> >
> > After doing a bit of Web research my issue pointed towards a registry
> > issue.
> > I cleaned the registry (after making te appropriate backups!) with 2
> > different cleaners. I also used Regedit per one forum user's suggestion to
> > individually rename each Office 2007 Patches entry to "Patches.old." None
> > of
> > these worked.
> >
> > I'm using the same .pst file on my laptop with no problems and with SP2
> > supposedly (it shows as successfuly installed in WU update history but is
> > not
> > listed in WU installed updates) installed!
> >
> > Ideas? Thanks!
>
>
I ran the Repair operation & it completed successfully. OL, however, stopped
again after completing the S/R function. One piece of info I left out of the
original post was the complete message in the 'out of memory dialog box; it
follows. I'm now going to restart & try OL again. If it still fails I'll then
reinstall SP2, restart, then try again. If OL is still not operating properly
I'll have to do a complete reinstall of Office 2007.
Complete error dialog message:
"Microsoft Office Outlook - Cannot start processing services. There is not
enough free memory to run this program. Quit one or more programs, and then
try again."
"RDU" wrote:
> The issue is encountered at startup on the affected PC Roady. OL starts fine.
> It's only after attempting the Send/Receive operation that I receive the 'out
> of memory' error dialog box.
>
> OL did start correctly using SM. I then ran Office Diagnostics again per the
> steps listed in the link you provided. Once again, no problems were noted. My
> next step will be to run the Repair operation via A/R P via CP. If OL still
> fails to operate nominally I'll then reinstall SP2. Stay tuned... --Randy
>
>
> "Roady [MVP]" wrote:
>
> > When do you get this issue? Directly at startup?
> > Does it work correctly in Outlook Safe Mode?
> > Start-> Run; outlook.exe /safe
> >
> > Additionally see
> > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > http://www.msoutlook.info/
> > Real World Questions, Real World Answers
> >
> > -----
> >
> > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > After installing The 2007 Microsoft Office Suite SP2 on one of my machines
> > > I'm now greeted with the "out of memory..." dialog that renders OL
> > > non-functional.
> > >
> > > I ran Office Diagnostics & everything checked out fine.
> > >
> > > I then ran the OL repair tool, & it located a handful of minor problems
> > > that
> > > were corrected, but the problem still persisted.
> > >
> > > After doing a bit of Web research my issue pointed towards a registry
> > > issue.
> > > I cleaned the registry (after making te appropriate backups!) with 2
> > > different cleaners. I also used Regedit per one forum user's suggestion to
> > > individually rename each Office 2007 Patches entry to "Patches.old." None
> > > of
> > > these worked.
> > >
> > > I'm using the same .pst file on my laptop with no problems and with SP2
> > > supposedly (it shows as successfuly installed in WU update history but is
> > > not
> > > listed in WU installed updates) installed!
> > >
> > > Ideas? Thanks!
> >
> >
What were the results running Outlook in safe mode?
"RDU" <RDU@discussions.microsoft.com> wrote in message
news:3590F960-7B07-4208-AF2E-2C6B30AD3262@microsoft.com...
> I ran the Repair operation & it completed successfully. OL, however,
stopped
> again after completing the S/R function. One piece of info I left out of
the
> original post was the complete message in the 'out of memory dialog box;
it
> follows. I'm now going to restart & try OL again. If it still fails I'll
then
> reinstall SP2, restart, then try again. If OL is still not operating
properly
> I'll have to do a complete reinstall of Office 2007.
>
> Complete error dialog message:
> "Microsoft Office Outlook - Cannot start processing services. There is not
> enough free memory to run this program. Quit one or more programs, and
then
> try again."
>
>
> "RDU" wrote:
>
> > The issue is encountered at startup on the affected PC Roady. OL starts
fine.
> > It's only after attempting the Send/Receive operation that I receive the
'out
> > of memory' error dialog box.
> >
> > OL did start correctly using SM. I then ran Office Diagnostics again per
the
> > steps listed in the link you provided. Once again, no problems were
noted. My
> > next step will be to run the Repair operation via A/R P via CP. If OL
still
> > fails to operate nominally I'll then reinstall SP2. Stay
tuned... --Randy
> >
> >
> > "Roady [MVP]" wrote:
> >
> > > When do you get this issue? Directly at startup?
> > > Does it work correctly in Outlook Safe Mode?
> > > Start-> Run; outlook.exe /safe
> > >
> > > Additionally see
> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > >
> > > --
> > > Robert Sparnaaij [MVP-Outlook]
> > > Coauthor, Configuring Microsoft Outlook 2003
> > > http://www.howto-outlook.com/
> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > >
> > > http://www.msoutlook.info/
> > > Real World Questions, Real World Answers
> > >
> > > -----
> > >
> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > > After installing The 2007 Microsoft Office Suite SP2 on one of my
machines
> > > > I'm now greeted with the "out of memory..." dialog that renders OL
> > > > non-functional.
> > > >
> > > > I ran Office Diagnostics & everything checked out fine.
> > > >
> > > > I then ran the OL repair tool, & it located a handful of minor
problems
> > > > that
> > > > were corrected, but the problem still persisted.
> > > >
> > > > After doing a bit of Web research my issue pointed towards a
registry
> > > > issue.
> > > > I cleaned the registry (after making te appropriate backups!) with 2
> > > > different cleaners. I also used Regedit per one forum user's
suggestion to
> > > > individually rename each Office 2007 Patches entry to "Patches.old."
None
> > > > of
> > > > these worked.
> > > >
> > > > I'm using the same .pst file on my laptop with no problems and with
SP2
> > > > supposedly (it shows as successfuly installed in WU update history
but is
> > > > not
> > > > listed in WU installed updates) installed!
> > > >
> > > > Ideas? Thanks!
> > >
> > >
> What were the results running Outlook in safe mode?
>
>
>
> "RDU" <RDU@discussions.microsoft.com> wrote in message
> news:3590F960-7B07-4208-AF2E-2C6B30AD3262@microsoft.com...
> > I ran the Repair operation & it completed successfully. OL, however,
> stopped
> > again after completing the S/R function. One piece of info I left out of
> the
> > original post was the complete message in the 'out of memory dialog box;
> it
> > follows. I'm now going to restart & try OL again. If it still fails I'll
> then
> > reinstall SP2, restart, then try again. If OL is still not operating
> properly
> > I'll have to do a complete reinstall of Office 2007.
> >
> > Complete error dialog message:
> > "Microsoft Office Outlook - Cannot start processing services. There is not
> > enough free memory to run this program. Quit one or more programs, and
> then
> > try again."
> >
> >
> > "RDU" wrote:
> >
> > > The issue is encountered at startup on the affected PC Roady. OL starts
> fine.
> > > It's only after attempting the Send/Receive operation that I receive the
> 'out
> > > of memory' error dialog box.
> > >
> > > OL did start correctly using SM. I then ran Office Diagnostics again per
> the
> > > steps listed in the link you provided. Once again, no problems were
> noted. My
> > > next step will be to run the Repair operation via A/R P via CP. If OL
> still
> > > fails to operate nominally I'll then reinstall SP2. Stay
> tuned... --Randy
> > >
> > >
> > > "Roady [MVP]" wrote:
> > >
> > > > When do you get this issue? Directly at startup?
> > > > Does it work correctly in Outlook Safe Mode?
> > > > Start-> Run; outlook.exe /safe
> > > >
> > > > Additionally see
> > > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > > >
> > > > --
> > > > Robert Sparnaaij [MVP-Outlook]
> > > > Coauthor, Configuring Microsoft Outlook 2003
> > > > http://www.howto-outlook.com/
> > > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > >
> > > > http://www.msoutlook.info/
> > > > Real World Questions, Real World Answers
> > > >
> > > > -----
> > > >
> > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > > > After installing The 2007 Microsoft Office Suite SP2 on one of my
> machines
> > > > > I'm now greeted with the "out of memory..." dialog that renders OL
> > > > > non-functional.
> > > > >
> > > > > I ran Office Diagnostics & everything checked out fine.
> > > > >
> > > > > I then ran the OL repair tool, & it located a handful of minor
> problems
> > > > > that
> > > > > were corrected, but the problem still persisted.
> > > > >
> > > > > After doing a bit of Web research my issue pointed towards a
> registry
> > > > > issue.
> > > > > I cleaned the registry (after making te appropriate backups!) with 2
> > > > > different cleaners. I also used Regedit per one forum user's
> suggestion to
> > > > > individually rename each Office 2007 Patches entry to "Patches.old."
> None
> > > > > of
> > > > > these worked.
> > > > >
> > > > > I'm using the same .pst file on my laptop with no problems and with
> SP2
> > > > > supposedly (it shows as successfuly installed in WU update history
> but is
> > > > > not
> > > > > listed in WU installed updates) installed!
> > > > >
> > > > > Ideas? Thanks!
> > > >
> > > >
>
>
>
I reinstalled SP2, restarted, started OL & am still encountering the same
issue. Unless you or others have other ideas about resetting specific
registry settings it looks like I'm faced with doing a complete 'clean'
install of Office 2007 on the affected machine. All other apps function
nominally. I might add that my OS is the dreaded Vista!
"RDU" wrote:
> I ran the Repair operation & it completed successfully. OL, however, stopped
> again after completing the S/R function. One piece of info I left out of the
> original post was the complete message in the 'out of memory dialog box; it
> follows. I'm now going to restart & try OL again. If it still fails I'll then
> reinstall SP2, restart, then try again. If OL is still not operating properly
> I'll have to do a complete reinstall of Office 2007.
>
> Complete error dialog message:
> "Microsoft Office Outlook - Cannot start processing services. There is not
> enough free memory to run this program. Quit one or more programs, and then
> try again."
>
>
> "RDU" wrote:
>
> > The issue is encountered at startup on the affected PC Roady. OL starts fine.
> > It's only after attempting the Send/Receive operation that I receive the 'out
> > of memory' error dialog box.
> >
> > OL did start correctly using SM. I then ran Office Diagnostics again per the
> > steps listed in the link you provided. Once again, no problems were noted. My
> > next step will be to run the Repair operation via A/R P via CP. If OL still
> > fails to operate nominally I'll then reinstall SP2. Stay tuned... --Randy
> >
> >
> > "Roady [MVP]" wrote:
> >
> > > When do you get this issue? Directly at startup?
> > > Does it work correctly in Outlook Safe Mode?
> > > Start-> Run; outlook.exe /safe
> > >
> > > Additionally see
> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > >
> > > --
> > > Robert Sparnaaij [MVP-Outlook]
> > > Coauthor, Configuring Microsoft Outlook 2003
> > > http://www.howto-outlook.com/
> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > >
> > > http://www.msoutlook.info/
> > > Real World Questions, Real World Answers
> > >
> > > -----
> > >
> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > > After installing The 2007 Microsoft Office Suite SP2 on one of my machines
> > > > I'm now greeted with the "out of memory..." dialog that renders OL
> > > > non-functional.
> > > >
> > > > I ran Office Diagnostics & everything checked out fine.
> > > >
> > > > I then ran the OL repair tool, & it located a handful of minor problems
> > > > that
> > > > were corrected, but the problem still persisted.
> > > >
> > > > After doing a bit of Web research my issue pointed towards a registry
> > > > issue.
> > > > I cleaned the registry (after making te appropriate backups!) with 2
> > > > different cleaners. I also used Regedit per one forum user's suggestion to
> > > > individually rename each Office 2007 Patches entry to "Patches.old." None
> > > > of
> > > > these worked.
> > > >
> > > > I'm using the same .pst file on my laptop with no problems and with SP2
> > > > supposedly (it shows as successfuly installed in WU update history but is
> > > > not
> > > > listed in WU installed updates) installed!
> > > >
> > > > Ideas? Thanks!
> > >
> > >
You issue is a configuration/settings issue so a reinstall will not help you
there and Windows Vista isn't the cause of it either ;-)
As the error occurs at send/receive time it is very likely that it is caused
by something that is initiated at that time. This could be the reading of
your send/receive settings or your virus scanner interfering with Outlook.
Both are quite easy to troubleshoot;
-Rename your srs-file to .old to reset the send/receive settings of Outlook.
This will not delete any account configuration.
See http://www.msoutlook.info/question/164
-Disable/uninstall your virus scanner's integration with Outlook and try
again.
See http://www.msoutlook.info/question/20
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
"RDU" <RDU@discussions.microsoft.com> wrote in message
news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> I reinstalled SP2, restarted, started OL & am still encountering the same
> issue. Unless you or others have other ideas about resetting specific
> registry settings it looks like I'm faced with doing a complete 'clean'
> install of Office 2007 on the affected machine. All other apps function
> nominally. I might add that my OS is the dreaded Vista!
>
> "RDU" wrote:
>
>> I ran the Repair operation & it completed successfully. OL, however,
>> stopped
>> again after completing the S/R function. One piece of info I left out of
>> the
>> original post was the complete message in the 'out of memory dialog box;
>> it
>> follows. I'm now going to restart & try OL again. If it still fails I'll
>> then
>> reinstall SP2, restart, then try again. If OL is still not operating
>> properly
>> I'll have to do a complete reinstall of Office 2007.
>>
>> Complete error dialog message:
>> "Microsoft Office Outlook - Cannot start processing services. There is
>> not
>> enough free memory to run this program. Quit one or more programs, and
>> then
>> try again."
>>
>>
>> "RDU" wrote:
>>
>> > The issue is encountered at startup on the affected PC Roady. OL starts
>> > fine.
>> > It's only after attempting the Send/Receive operation that I receive
>> > the 'out
>> > of memory' error dialog box.
>> >
>> > OL did start correctly using SM. I then ran Office Diagnostics again
>> > per the
>> > steps listed in the link you provided. Once again, no problems were
>> > noted. My
>> > next step will be to run the Repair operation via A/R P via CP. If OL
>> > still
>> > fails to operate nominally I'll then reinstall SP2. Stay
>> > tuned... --Randy
>> >
>> >
>> > "Roady [MVP]" wrote:
>> >
>> > > When do you get this issue? Directly at startup?
>> > > Does it work correctly in Outlook Safe Mode?
>> > > Start-> Run; outlook.exe /safe
>> > >
>> > > Additionally see
>> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
>> > >
>> > > --
>> > > Robert Sparnaaij [MVP-Outlook]
>> > > Coauthor, Configuring Microsoft Outlook 2003
>> > > http://www.howto-outlook.com/
>> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> > >
>> > > http://www.msoutlook.info/
>> > > Real World Questions, Real World Answers
>> > >
>> > > -----
>> > >
>> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
>> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
>> > > > After installing The 2007 Microsoft Office Suite SP2 on one of my
>> > > > machines
>> > > > I'm now greeted with the "out of memory..." dialog that renders OL
>> > > > non-functional.
>> > > >
>> > > > I ran Office Diagnostics & everything checked out fine.
>> > > >
>> > > > I then ran the OL repair tool, & it located a handful of minor
>> > > > problems
>> > > > that
>> > > > were corrected, but the problem still persisted.
>> > > >
>> > > > After doing a bit of Web research my issue pointed towards a
>> > > > registry
>> > > > issue.
>> > > > I cleaned the registry (after making te appropriate backups!) with
>> > > > 2
>> > > > different cleaners. I also used Regedit per one forum user's
>> > > > suggestion to
>> > > > individually rename each Office 2007 Patches entry to
>> > > > "Patches.old." None
>> > > > of
>> > > > these worked.
>> > > >
>> > > > I'm using the same .pst file on my laptop with no problems and with
>> > > > SP2
>> > > > supposedly (it shows as successfuly installed in WU update history
>> > > > but is
>> > > > not
>> > > > listed in WU installed updates) installed!
>> > > >
>> > > > Ideas? Thanks!
>> > >
>> > >
Oh well, I guess I was trying to make the issue more global in its effect
rather than being a truly OL-specific one.
I renamed the srs-file to .old to reset the send/receive settings of Outlook
& this did not correct the issue.
I then reviewed my firewall (COMODO Internet Security) & antivirus (Avira
AntiVir Personal) & neither were directly or indirectly "integrated" with OL.
I did, however, go ahead & denoted the .pst file that has the issue as "safe"
anyway. I also checked my OL Add-ins & neither the firewall or antivirus
software were listed. After doing this I restarted OL & still encountered the
same issue.
Any new ideas? :-)
PS: This is a totally unrelated question but would know why I'm not
receiving notifications of replies even though I check the box? They're not
going to Junk Mail or being blocked at the ISP server level.
"Roady [MVP]" wrote:
> You issue is a configuration/settings issue so a reinstall will not help you
> there and Windows Vista isn't the cause of it either ;-)
>
> As the error occurs at send/receive time it is very likely that it is caused
> by something that is initiated at that time. This could be the reading of
> your send/receive settings or your virus scanner interfering with Outlook.
> Both are quite easy to troubleshoot;
> -Rename your srs-file to .old to reset the send/receive settings of Outlook.
> This will not delete any account configuration.
> See http://www.msoutlook.info/question/164
> -Disable/uninstall your virus scanner's integration with Outlook and try
> again.
> See http://www.msoutlook.info/question/20
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "RDU" <RDU@discussions.microsoft.com> wrote in message
> news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> > I reinstalled SP2, restarted, started OL & am still encountering the same
> > issue. Unless you or others have other ideas about resetting specific
> > registry settings it looks like I'm faced with doing a complete 'clean'
> > install of Office 2007 on the affected machine. All other apps function
> > nominally. I might add that my OS is the dreaded Vista!
> >
> > "RDU" wrote:
> >
> >> I ran the Repair operation & it completed successfully. OL, however,
> >> stopped
> >> again after completing the S/R function. One piece of info I left out of
> >> the
> >> original post was the complete message in the 'out of memory dialog box;
> >> it
> >> follows. I'm now going to restart & try OL again. If it still fails I'll
> >> then
> >> reinstall SP2, restart, then try again. If OL is still not operating
> >> properly
> >> I'll have to do a complete reinstall of Office 2007.
> >>
> >> Complete error dialog message:
> >> "Microsoft Office Outlook - Cannot start processing services. There is
> >> not
> >> enough free memory to run this program. Quit one or more programs, and
> >> then
> >> try again."
> >>
> >>
> >> "RDU" wrote:
> >>
> >> > The issue is encountered at startup on the affected PC Roady. OL starts
> >> > fine.
> >> > It's only after attempting the Send/Receive operation that I receive
> >> > the 'out
> >> > of memory' error dialog box.
> >> >
> >> > OL did start correctly using SM. I then ran Office Diagnostics again
> >> > per the
> >> > steps listed in the link you provided. Once again, no problems were
> >> > noted. My
> >> > next step will be to run the Repair operation via A/R P via CP. If OL
> >> > still
> >> > fails to operate nominally I'll then reinstall SP2. Stay
> >> > tuned... --Randy
> >> >
> >> >
> >> > "Roady [MVP]" wrote:
> >> >
> >> > > When do you get this issue? Directly at startup?
> >> > > Does it work correctly in Outlook Safe Mode?
> >> > > Start-> Run; outlook.exe /safe
> >> > >
> >> > > Additionally see
> >> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> >> > >
> >> > > --
> >> > > Robert Sparnaaij [MVP-Outlook]
> >> > > Coauthor, Configuring Microsoft Outlook 2003
> >> > > http://www.howto-outlook.com/
> >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >> > >
> >> > > http://www.msoutlook.info/
> >> > > Real World Questions, Real World Answers
> >> > >
> >> > > -----
> >> > >
> >> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> >> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> >> > > > After installing The 2007 Microsoft Office Suite SP2 on one of my
> >> > > > machines
> >> > > > I'm now greeted with the "out of memory..." dialog that renders OL
> >> > > > non-functional.
> >> > > >
> >> > > > I ran Office Diagnostics & everything checked out fine.
> >> > > >
> >> > > > I then ran the OL repair tool, & it located a handful of minor
> >> > > > problems
> >> > > > that
> >> > > > were corrected, but the problem still persisted.
> >> > > >
> >> > > > After doing a bit of Web research my issue pointed towards a
> >> > > > registry
> >> > > > issue.
> >> > > > I cleaned the registry (after making te appropriate backups!) with
> >> > > > 2
> >> > > > different cleaners. I also used Regedit per one forum user's
> >> > > > suggestion to
> >> > > > individually rename each Office 2007 Patches entry to
> >> > > > "Patches.old." None
> >> > > > of
> >> > > > these worked.
> >> > > >
> >> > > > I'm using the same .pst file on my laptop with no problems and with
> >> > > > SP2
> >> > > > supposedly (it shows as successfuly installed in WU update history
> >> > > > but is
> >> > > > not
> >> > > > listed in WU installed updates) installed!
> >> > > >
> >> > > > Ideas? Thanks!
> >> > >
> >> > >
>
"RDU" <RDU@discussions.microsoft.com> wrote in message
news:E4E2A84C-728E-4DB7-8BA5-24AB8800C32D@microsoft.com...
> Thanks for all of your help so far Robert!
>
> Oh well, I guess I was trying to make the issue more global in its effect
> rather than being a truly OL-specific one.
>
> I renamed the srs-file to .old to reset the send/receive settings of
Outlook
> & this did not correct the issue.
>
> I then reviewed my firewall (COMODO Internet Security) & antivirus (Avira
> AntiVir Personal) & neither were directly or indirectly "integrated" with
OL.
> I did, however, go ahead & denoted the .pst file that has the issue as
"safe"
> anyway. I also checked my OL Add-ins & neither the firewall or antivirus
> software were listed. After doing this I restarted OL & still encountered
the
> same issue.
>
> Any new ideas? :-)
>
> PS: This is a totally unrelated question but would know why I'm not
> receiving notifications of replies even though I check the box? They're
not
> going to Junk Mail or being blocked at the ISP server level.
>
>
> "Roady [MVP]" wrote:
>
> > You issue is a configuration/settings issue so a reinstall will not help
you
> > there and Windows Vista isn't the cause of it either ;-)
> >
> > As the error occurs at send/receive time it is very likely that it is
caused
> > by something that is initiated at that time. This could be the reading
of
> > your send/receive settings or your virus scanner interfering with
Outlook.
> > Both are quite easy to troubleshoot;
> > -Rename your srs-file to .old to reset the send/receive settings of
Outlook.
> > This will not delete any account configuration.
> > See http://www.msoutlook.info/question/164
> > -Disable/uninstall your virus scanner's integration with Outlook and try
> > again.
> > See http://www.msoutlook.info/question/20
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > http://www.msoutlook.info/
> > Real World Questions, Real World Answers
> >
> > -----
> >
> > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> > > I reinstalled SP2, restarted, started OL & am still encountering the
same
> > > issue. Unless you or others have other ideas about resetting specific
> > > registry settings it looks like I'm faced with doing a complete
'clean'
> > > install of Office 2007 on the affected machine. All other apps
function
> > > nominally. I might add that my OS is the dreaded Vista!
> > >
> > > "RDU" wrote:
> > >
> > >> I ran the Repair operation & it completed successfully. OL, however,
> > >> stopped
> > >> again after completing the S/R function. One piece of info I left out
of
> > >> the
> > >> original post was the complete message in the 'out of memory dialog
box;
> > >> it
> > >> follows. I'm now going to restart & try OL again. If it still fails
I'll
> > >> then
> > >> reinstall SP2, restart, then try again. If OL is still not operating
> > >> properly
> > >> I'll have to do a complete reinstall of Office 2007.
> > >>
> > >> Complete error dialog message:
> > >> "Microsoft Office Outlook - Cannot start processing services. There
is
> > >> not
> > >> enough free memory to run this program. Quit one or more programs,
and
> > >> then
> > >> try again."
> > >>
> > >>
> > >> "RDU" wrote:
> > >>
> > >> > The issue is encountered at startup on the affected PC Roady. OL
starts
> > >> > fine.
> > >> > It's only after attempting the Send/Receive operation that I
receive
> > >> > the 'out
> > >> > of memory' error dialog box.
> > >> >
> > >> > OL did start correctly using SM. I then ran Office Diagnostics
again
> > >> > per the
> > >> > steps listed in the link you provided. Once again, no problems were
> > >> > noted. My
> > >> > next step will be to run the Repair operation via A/R P via CP. If
OL
> > >> > still
> > >> > fails to operate nominally I'll then reinstall SP2. Stay
> > >> > tuned... --Randy
> > >> >
> > >> >
> > >> > "Roady [MVP]" wrote:
> > >> >
> > >> > > When do you get this issue? Directly at startup?
> > >> > > Does it work correctly in Outlook Safe Mode?
> > >> > > Start-> Run; outlook.exe /safe
> > >> > >
> > >> > > Additionally see
> > >> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > >> > >
> > >> > > --
> > >> > > Robert Sparnaaij [MVP-Outlook]
> > >> > > Coauthor, Configuring Microsoft Outlook 2003
> > >> > > http://www.howto-outlook.com/
> > >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > >> > >
> > >> > > http://www.msoutlook.info/
> > >> > > Real World Questions, Real World Answers
> > >> > >
> > >> > > -----
> > >> > >
> > >> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > >> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > >> > > > After installing The 2007 Microsoft Office Suite SP2 on one of
my
> > >> > > > machines
> > >> > > > I'm now greeted with the "out of memory..." dialog that renders
OL
> > >> > > > non-functional.
> > >> > > >
> > >> > > > I ran Office Diagnostics & everything checked out fine.
> > >> > > >
> > >> > > > I then ran the OL repair tool, & it located a handful of minor
> > >> > > > problems
> > >> > > > that
> > >> > > > were corrected, but the problem still persisted.
> > >> > > >
> > >> > > > After doing a bit of Web research my issue pointed towards a
> > >> > > > registry
> > >> > > > issue.
> > >> > > > I cleaned the registry (after making te appropriate backups!)
with
> > >> > > > 2
> > >> > > > different cleaners. I also used Regedit per one forum user's
> > >> > > > suggestion to
> > >> > > > individually rename each Office 2007 Patches entry to
> > >> > > > "Patches.old." None
> > >> > > > of
> > >> > > > these worked.
> > >> > > >
> > >> > > > I'm using the same .pst file on my laptop with no problems and
with
> > >> > > > SP2
> > >> > > > supposedly (it shows as successfuly installed in WU update
history
> > >> > > > but is
> > >> > > > not
> > >> > > > listed in WU installed updates) installed!
> > >> > > >
> > >> > > > Ideas? Thanks!
> > >> > >
> > >> > >
> >
The behavior did NOT continue when opening OL in safe mode.
"K. Orland" wrote:
> Have you opened Outlook in safe mode?
>
> Start > Run > outlook.exe /safe
>
> Does the behaviour continue then?
>
> "RDU" <RDU@discussions.microsoft.com> wrote in message
> news:E4E2A84C-728E-4DB7-8BA5-24AB8800C32D@microsoft.com...
> > Thanks for all of your help so far Robert!
> >
> > Oh well, I guess I was trying to make the issue more global in its effect
> > rather than being a truly OL-specific one.
> >
> > I renamed the srs-file to .old to reset the send/receive settings of
> Outlook
> > & this did not correct the issue.
> >
> > I then reviewed my firewall (COMODO Internet Security) & antivirus (Avira
> > AntiVir Personal) & neither were directly or indirectly "integrated" with
> OL.
> > I did, however, go ahead & denoted the .pst file that has the issue as
> "safe"
> > anyway. I also checked my OL Add-ins & neither the firewall or antivirus
> > software were listed. After doing this I restarted OL & still encountered
> the
> > same issue.
> >
> > Any new ideas? :-)
> >
> > PS: This is a totally unrelated question but would know why I'm not
> > receiving notifications of replies even though I check the box? They're
> not
> > going to Junk Mail or being blocked at the ISP server level.
> >
> >
> > "Roady [MVP]" wrote:
> >
> > > You issue is a configuration/settings issue so a reinstall will not help
> you
> > > there and Windows Vista isn't the cause of it either ;-)
> > >
> > > As the error occurs at send/receive time it is very likely that it is
> caused
> > > by something that is initiated at that time. This could be the reading
> of
> > > your send/receive settings or your virus scanner interfering with
> Outlook.
> > > Both are quite easy to troubleshoot;
> > > -Rename your srs-file to .old to reset the send/receive settings of
> Outlook.
> > > This will not delete any account configuration.
> > > See http://www.msoutlook.info/question/164
> > > -Disable/uninstall your virus scanner's integration with Outlook and try
> > > again.
> > > See http://www.msoutlook.info/question/20
> > >
> > > --
> > > Robert Sparnaaij [MVP-Outlook]
> > > Coauthor, Configuring Microsoft Outlook 2003
> > > http://www.howto-outlook.com/
> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > >
> > > http://www.msoutlook.info/
> > > Real World Questions, Real World Answers
> > >
> > > -----
> > >
> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> > > > I reinstalled SP2, restarted, started OL & am still encountering the
> same
> > > > issue. Unless you or others have other ideas about resetting specific
> > > > registry settings it looks like I'm faced with doing a complete
> 'clean'
> > > > install of Office 2007 on the affected machine. All other apps
> function
> > > > nominally. I might add that my OS is the dreaded Vista!
> > > >
> > > > "RDU" wrote:
> > > >
> > > >> I ran the Repair operation & it completed successfully. OL, however,
> > > >> stopped
> > > >> again after completing the S/R function. One piece of info I left out
> of
> > > >> the
> > > >> original post was the complete message in the 'out of memory dialog
> box;
> > > >> it
> > > >> follows. I'm now going to restart & try OL again. If it still fails
> I'll
> > > >> then
> > > >> reinstall SP2, restart, then try again. If OL is still not operating
> > > >> properly
> > > >> I'll have to do a complete reinstall of Office 2007.
> > > >>
> > > >> Complete error dialog message:
> > > >> "Microsoft Office Outlook - Cannot start processing services. There
> is
> > > >> not
> > > >> enough free memory to run this program. Quit one or more programs,
> and
> > > >> then
> > > >> try again."
> > > >>
> > > >>
> > > >> "RDU" wrote:
> > > >>
> > > >> > The issue is encountered at startup on the affected PC Roady. OL
> starts
> > > >> > fine.
> > > >> > It's only after attempting the Send/Receive operation that I
> receive
> > > >> > the 'out
> > > >> > of memory' error dialog box.
> > > >> >
> > > >> > OL did start correctly using SM. I then ran Office Diagnostics
> again
> > > >> > per the
> > > >> > steps listed in the link you provided. Once again, no problems were
> > > >> > noted. My
> > > >> > next step will be to run the Repair operation via A/R P via CP. If
> OL
> > > >> > still
> > > >> > fails to operate nominally I'll then reinstall SP2. Stay
> > > >> > tuned... --Randy
> > > >> >
> > > >> >
> > > >> > "Roady [MVP]" wrote:
> > > >> >
> > > >> > > When do you get this issue? Directly at startup?
> > > >> > > Does it work correctly in Outlook Safe Mode?
> > > >> > > Start-> Run; outlook.exe /safe
> > > >> > >
> > > >> > > Additionally see
> > > >> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > > >> > >
> > > >> > > --
> > > >> > > Robert Sparnaaij [MVP-Outlook]
> > > >> > > Coauthor, Configuring Microsoft Outlook 2003
> > > >> > > http://www.howto-outlook.com/
> > > >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > >> > >
> > > >> > > http://www.msoutlook.info/
> > > >> > > Real World Questions, Real World Answers
> > > >> > >
> > > >> > > -----
> > > >> > >
> > > >> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > >> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > >> > > > After installing The 2007 Microsoft Office Suite SP2 on one of
> my
> > > >> > > > machines
> > > >> > > > I'm now greeted with the "out of memory..." dialog that renders
> OL
> > > >> > > > non-functional.
> > > >> > > >
> > > >> > > > I ran Office Diagnostics & everything checked out fine.
> > > >> > > >
> > > >> > > > I then ran the OL repair tool, & it located a handful of minor
> > > >> > > > problems
> > > >> > > > that
> > > >> > > > were corrected, but the problem still persisted.
> > > >> > > >
> > > >> > > > After doing a bit of Web research my issue pointed towards a
> > > >> > > > registry
> > > >> > > > issue.
> > > >> > > > I cleaned the registry (after making te appropriate backups!)
> with
> > > >> > > > 2
> > > >> > > > different cleaners. I also used Regedit per one forum user's
> > > >> > > > suggestion to
> > > >> > > > individually rename each Office 2007 Patches entry to
> > > >> > > > "Patches.old." None
> > > >> > > > of
> > > >> > > > these worked.
> > > >> > > >
> > > >> > > > I'm using the same .pst file on my laptop with no problems and
> with
> > > >> > > > SP2
> > > >> > > > supposedly (it shows as successfuly installed in WU update
> history
> > > >> > > > but is
> > > >> > > > not
> > > >> > > > listed in WU installed updates) installed!
> > > >> > > >
> > > >> > > > Ideas? Thanks!
> > > >> > >
> > > >> > >
> > >
>
>
>
In that case there is something integrating with Outlook that is causing the
problem. Look at your Add Ins. Remove them all. Add them back one at a time
until you find the culprit.
"RDU" <RDU@discussions.microsoft.com> wrote in message
news:CF16EAA0-385E-47A0-B61B-70237576B0F6@microsoft.com...
> The behavior did NOT continue when opening OL in safe mode.
>
> "K. Orland" wrote:
>
> > Have you opened Outlook in safe mode?
> >
> > Start > Run > outlook.exe /safe
> >
> > Does the behaviour continue then?
> >
> > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > news:E4E2A84C-728E-4DB7-8BA5-24AB8800C32D@microsoft.com...
> > > Thanks for all of your help so far Robert!
> > >
> > > Oh well, I guess I was trying to make the issue more global in its
effect
> > > rather than being a truly OL-specific one.
> > >
> > > I renamed the srs-file to .old to reset the send/receive settings of
> > Outlook
> > > & this did not correct the issue.
> > >
> > > I then reviewed my firewall (COMODO Internet Security) & antivirus
(Avira
> > > AntiVir Personal) & neither were directly or indirectly "integrated"
with
> > OL.
> > > I did, however, go ahead & denoted the .pst file that has the issue as
> > "safe"
> > > anyway. I also checked my OL Add-ins & neither the firewall or
antivirus
> > > software were listed. After doing this I restarted OL & still
encountered
> > the
> > > same issue.
> > >
> > > Any new ideas? :-)
> > >
> > > PS: This is a totally unrelated question but would know why I'm not
> > > receiving notifications of replies even though I check the box?
They're
> > not
> > > going to Junk Mail or being blocked at the ISP server level.
> > >
> > >
> > > "Roady [MVP]" wrote:
> > >
> > > > You issue is a configuration/settings issue so a reinstall will not
help
> > you
> > > > there and Windows Vista isn't the cause of it either ;-)
> > > >
> > > > As the error occurs at send/receive time it is very likely that it
is
> > caused
> > > > by something that is initiated at that time. This could be the
reading
> > of
> > > > your send/receive settings or your virus scanner interfering with
> > Outlook.
> > > > Both are quite easy to troubleshoot;
> > > > -Rename your srs-file to .old to reset the send/receive settings of
> > Outlook.
> > > > This will not delete any account configuration.
> > > > See http://www.msoutlook.info/question/164
> > > > -Disable/uninstall your virus scanner's integration with Outlook and
try
> > > > again.
> > > > See http://www.msoutlook.info/question/20
> > > >
> > > > --
> > > > Robert Sparnaaij [MVP-Outlook]
> > > > Coauthor, Configuring Microsoft Outlook 2003
> > > > http://www.howto-outlook.com/
> > > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > >
> > > > http://www.msoutlook.info/
> > > > Real World Questions, Real World Answers
> > > >
> > > > -----
> > > >
> > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> > > > > I reinstalled SP2, restarted, started OL & am still encountering
the
> > same
> > > > > issue. Unless you or others have other ideas about resetting
specific
> > > > > registry settings it looks like I'm faced with doing a complete
> > 'clean'
> > > > > install of Office 2007 on the affected machine. All other apps
> > function
> > > > > nominally. I might add that my OS is the dreaded Vista!
> > > > >
> > > > > "RDU" wrote:
> > > > >
> > > > >> I ran the Repair operation & it completed successfully. OL,
however,
> > > > >> stopped
> > > > >> again after completing the S/R function. One piece of info I left
out
> > of
> > > > >> the
> > > > >> original post was the complete message in the 'out of memory
dialog
> > box;
> > > > >> it
> > > > >> follows. I'm now going to restart & try OL again. If it still
fails
> > I'll
> > > > >> then
> > > > >> reinstall SP2, restart, then try again. If OL is still not
operating
> > > > >> properly
> > > > >> I'll have to do a complete reinstall of Office 2007.
> > > > >>
> > > > >> Complete error dialog message:
> > > > >> "Microsoft Office Outlook - Cannot start processing services.
There
> > is
> > > > >> not
> > > > >> enough free memory to run this program. Quit one or more
programs,
> > and
> > > > >> then
> > > > >> try again."
> > > > >>
> > > > >>
> > > > >> "RDU" wrote:
> > > > >>
> > > > >> > The issue is encountered at startup on the affected PC Roady.
OL
> > starts
> > > > >> > fine.
> > > > >> > It's only after attempting the Send/Receive operation that I
> > receive
> > > > >> > the 'out
> > > > >> > of memory' error dialog box.
> > > > >> >
> > > > >> > OL did start correctly using SM. I then ran Office Diagnostics
> > again
> > > > >> > per the
> > > > >> > steps listed in the link you provided. Once again, no problems
were
> > > > >> > noted. My
> > > > >> > next step will be to run the Repair operation via A/R P via CP.
If
> > OL
> > > > >> > still
> > > > >> > fails to operate nominally I'll then reinstall SP2. Stay
> > > > >> > tuned... --Randy
> > > > >> >
> > > > >> >
> > > > >> > "Roady [MVP]" wrote:
> > > > >> >
> > > > >> > > When do you get this issue? Directly at startup?
> > > > >> > > Does it work correctly in Outlook Safe Mode?
> > > > >> > > Start-> Run; outlook.exe /safe
> > > > >> > >
> > > > >> > > Additionally see
> > > > >> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > > > >> > >
> > > > >> > > --
> > > > >> > > Robert Sparnaaij [MVP-Outlook]
> > > > >> > > Coauthor, Configuring Microsoft Outlook 2003
> > > > >> > > http://www.howto-outlook.com/
> > > > >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > > >> > >
> > > > >> > > http://www.msoutlook.info/
> > > > >> > > Real World Questions, Real World Answers
> > > > >> > >
> > > > >> > > -----
> > > > >> > >
> > > > >> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > >> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > > >> > > > After installing The 2007 Microsoft Office Suite SP2 on one
of
> > my
> > > > >> > > > machines
> > > > >> > > > I'm now greeted with the "out of memory..." dialog that
renders
> > OL
> > > > >> > > > non-functional.
> > > > >> > > >
> > > > >> > > > I ran Office Diagnostics & everything checked out fine.
> > > > >> > > >
> > > > >> > > > I then ran the OL repair tool, & it located a handful of
minor
> > > > >> > > > problems
> > > > >> > > > that
> > > > >> > > > were corrected, but the problem still persisted.
> > > > >> > > >
> > > > >> > > > After doing a bit of Web research my issue pointed towards
a
> > > > >> > > > registry
> > > > >> > > > issue.
> > > > >> > > > I cleaned the registry (after making te appropriate
backups!)
> > with
> > > > >> > > > 2
> > > > >> > > > different cleaners. I also used Regedit per one forum
user's
> > > > >> > > > suggestion to
> > > > >> > > > individually rename each Office 2007 Patches entry to
> > > > >> > > > "Patches.old." None
> > > > >> > > > of
> > > > >> > > > these worked.
> > > > >> > > >
> > > > >> > > > I'm using the same .pst file on my laptop with no problems
and
> > with
> > > > >> > > > SP2
> > > > >> > > > supposedly (it shows as successfuly installed in WU update
> > history
> > > > >> > > > but is
> > > > >> > > > not
> > > > >> > > > listed in WU installed updates) installed!
> > > > >> > > >
> > > > >> > > > Ideas? Thanks!
> > > > >> > >
> > > > >> > >
> > > >
> >
> >
> >
That's the one troubleshooting step I forgot to perform! BINGO, I found the
culprit add-in. It was Business Contact Manager for Outlook. The BCM update
is the only 2007 SP2 component that failed to install! I copied the details
below. I've seen reports on the Web with many users encountering this failure
but I haven't found an MS solution yet. Thanks!
> In that case there is something integrating with Outlook that is causing the
> problem. Look at your Add Ins. Remove them all. Add them back one at a time
> until you find the culprit.
>
>
> "RDU" <RDU@discussions.microsoft.com> wrote in message
> news:CF16EAA0-385E-47A0-B61B-70237576B0F6@microsoft.com...
> > The behavior did NOT continue when opening OL in safe mode.
> >
> > "K. Orland" wrote:
> >
> > > Have you opened Outlook in safe mode?
> > >
> > > Start > Run > outlook.exe /safe
> > >
> > > Does the behaviour continue then?
> > >
> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > news:E4E2A84C-728E-4DB7-8BA5-24AB8800C32D@microsoft.com...
> > > > Thanks for all of your help so far Robert!
> > > >
> > > > Oh well, I guess I was trying to make the issue more global in its
> effect
> > > > rather than being a truly OL-specific one.
> > > >
> > > > I renamed the srs-file to .old to reset the send/receive settings of
> > > Outlook
> > > > & this did not correct the issue.
> > > >
> > > > I then reviewed my firewall (COMODO Internet Security) & antivirus
> (Avira
> > > > AntiVir Personal) & neither were directly or indirectly "integrated"
> with
> > > OL.
> > > > I did, however, go ahead & denoted the .pst file that has the issue as
> > > "safe"
> > > > anyway. I also checked my OL Add-ins & neither the firewall or
> antivirus
> > > > software were listed. After doing this I restarted OL & still
> encountered
> > > the
> > > > same issue.
> > > >
> > > > Any new ideas? :-)
> > > >
> > > > PS: This is a totally unrelated question but would know why I'm not
> > > > receiving notifications of replies even though I check the box?
> They're
> > > not
> > > > going to Junk Mail or being blocked at the ISP server level.
> > > >
> > > >
> > > > "Roady [MVP]" wrote:
> > > >
> > > > > You issue is a configuration/settings issue so a reinstall will not
> help
> > > you
> > > > > there and Windows Vista isn't the cause of it either ;-)
> > > > >
> > > > > As the error occurs at send/receive time it is very likely that it
> is
> > > caused
> > > > > by something that is initiated at that time. This could be the
> reading
> > > of
> > > > > your send/receive settings or your virus scanner interfering with
> > > Outlook.
> > > > > Both are quite easy to troubleshoot;
> > > > > -Rename your srs-file to .old to reset the send/receive settings of
> > > Outlook.
> > > > > This will not delete any account configuration.
> > > > > See http://www.msoutlook.info/question/164
> > > > > -Disable/uninstall your virus scanner's integration with Outlook and
> try
> > > > > again.
> > > > > See http://www.msoutlook.info/question/20
> > > > >
> > > > > --
> > > > > Robert Sparnaaij [MVP-Outlook]
> > > > > Coauthor, Configuring Microsoft Outlook 2003
> > > > > http://www.howto-outlook.com/
> > > > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > > >
> > > > > http://www.msoutlook.info/
> > > > > Real World Questions, Real World Answers
> > > > >
> > > > > -----
> > > > >
> > > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > > news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> > > > > > I reinstalled SP2, restarted, started OL & am still encountering
> the
> > > same
> > > > > > issue. Unless you or others have other ideas about resetting
> specific
> > > > > > registry settings it looks like I'm faced with doing a complete
> > > 'clean'
> > > > > > install of Office 2007 on the affected machine. All other apps
> > > function
> > > > > > nominally. I might add that my OS is the dreaded Vista!
> > > > > >
> > > > > > "RDU" wrote:
> > > > > >
> > > > > >> I ran the Repair operation & it completed successfully. OL,
> however,
> > > > > >> stopped
> > > > > >> again after completing the S/R function. One piece of info I left
> out
> > > of
> > > > > >> the
> > > > > >> original post was the complete message in the 'out of memory
> dialog
> > > box;
> > > > > >> it
> > > > > >> follows. I'm now going to restart & try OL again. If it still
> fails
> > > I'll
> > > > > >> then
> > > > > >> reinstall SP2, restart, then try again. If OL is still not
> operating
> > > > > >> properly
> > > > > >> I'll have to do a complete reinstall of Office 2007.
> > > > > >>
> > > > > >> Complete error dialog message:
> > > > > >> "Microsoft Office Outlook - Cannot start processing services.
> There
> > > is
> > > > > >> not
> > > > > >> enough free memory to run this program. Quit one or more
> programs,
> > > and
> > > > > >> then
> > > > > >> try again."
> > > > > >>
> > > > > >>
> > > > > >> "RDU" wrote:
> > > > > >>
> > > > > >> > The issue is encountered at startup on the affected PC Roady.
> OL
> > > starts
> > > > > >> > fine.
> > > > > >> > It's only after attempting the Send/Receive operation that I
> > > receive
> > > > > >> > the 'out
> > > > > >> > of memory' error dialog box.
> > > > > >> >
> > > > > >> > OL did start correctly using SM. I then ran Office Diagnostics
> > > again
> > > > > >> > per the
> > > > > >> > steps listed in the link you provided. Once again, no problems
> were
> > > > > >> > noted. My
> > > > > >> > next step will be to run the Repair operation via A/R P via CP.
> If
> > > OL
> > > > > >> > still
> > > > > >> > fails to operate nominally I'll then reinstall SP2. Stay
> > > > > >> > tuned... --Randy
> > > > > >> >
> > > > > >> >
> > > > > >> > "Roady [MVP]" wrote:
> > > > > >> >
> > > > > >> > > When do you get this issue? Directly at startup?
> > > > > >> > > Does it work correctly in Outlook Safe Mode?
> > > > > >> > > Start-> Run; outlook.exe /safe
> > > > > >> > >
> > > > > >> > > Additionally see
> > > > > >> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > > > > >> > >
> > > > > >> > > --
> > > > > >> > > Robert Sparnaaij [MVP-Outlook]
> > > > > >> > > Coauthor, Configuring Microsoft Outlook 2003
> > > > > >> > > http://www.howto-outlook.com/
> > > > > >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > > > >> > >
> > > > > >> > > http://www.msoutlook.info/
> > > > > >> > > Real World Questions, Real World Answers
> > > > > >> > >
> > > > > >> > > -----
> > > > > >> > >
> > > > > >> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > > >> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > > > >> > > > After installing The 2007 Microsoft Office Suite SP2 on one
> of
> > > my
> > > > > >> > > > machines
> > > > > >> > > > I'm now greeted with the "out of memory..." dialog that
> renders
> > > OL
> > > > > >> > > > non-functional.
> > > > > >> > > >
> > > > > >> > > > I ran Office Diagnostics & everything checked out fine.
> > > > > >> > > >
> > > > > >> > > > I then ran the OL repair tool, & it located a handful of
> minor
> > > > > >> > > > problems
> > > > > >> > > > that
> > > > > >> > > > were corrected, but the problem still persisted.
> > > > > >> > > >
> > > > > >> > > > After doing a bit of Web research my issue pointed towards
> a
> > > > > >> > > > registry
> > > > > >> > > > issue.
> > > > > >> > > > I cleaned the registry (after making te appropriate
> backups!)
> > > with
> > > > > >> > > > 2
> > > > > >> > > > different cleaners. I also used Regedit per one forum
> user's
> > > > > >> > > > suggestion to
> > > > > >> > > > individually rename each Office 2007 Patches entry to
> > > > > >> > > > "Patches.old." None
> > > > > >> > > > of
> > > > > >> > > > these worked.
> > > > > >> > > >
> > > > > >> > > > I'm using the same .pst file on my laptop with no problems
> and
> > > with
> > > > > >> > > > SP2
> > > > > >> > > > supposedly (it shows as successfuly installed in WU update
> > > history
> > > > > >> > > > but is
> > > > > >> > > > not
> > > > > >> > > > listed in WU installed updates) installed!
> > > > > >> > > >
> > > > > >> > > > Ideas? Thanks!
> > > > > >> > >
> > > > > >> > >
> > > > >
> > >
> > >
> > >
>
>
>
Well, through more research I was able to find a fix in order to successfully
install the SP2 update for BCM. In doing so it automatically reloaded as an
add-in in OL. You guessed it...OL again has the out of memory issue! This is
ridiculous... Thanks for your help though.
PS: This is a totally unrelated question but would know why I'm not
receiving notifications of replies even though I check the box? They're not
going to Junk Mail or being blocked at the ISP server level.
"RDU" wrote:
> That's the one troubleshooting step I forgot to perform! BINGO, I found the
> culprit add-in. It was Business Contact Manager for Outlook. The BCM update
> is the only 2007 SP2 component that failed to install! I copied the details
> below. I've seen reports on the Web with many users encountering this failure
> but I haven't found an MS solution yet. Thanks!
>
> Business Contact Manager for Outlook 2007 Service Pack 2 (KB957324)
> Installation date: 5/25/2009 4:27 PM
> Installation status: Failed
> Error details: Code 779
> Update type: Important
> Business Contact Manager for Outlook 2007 Service Pack 2 contains stability
> improvements and fixes functionality issues reported by customers.
> More information:
> http://www.microsoft.com/downloads/details.aspx?FamilyId=405 aa7e9-e63b-447b-a49b-d4cbd8eea30d&displaylang=en
> Help and Support:
> http://support.microsoft.com/?LN=en-us
>
>
> "K. Orland" wrote:
>
> > In that case there is something integrating with Outlook that is causing the
> > problem. Look at your Add Ins. Remove them all. Add them back one at a time
> > until you find the culprit.
> >
> >
> > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > news:CF16EAA0-385E-47A0-B61B-70237576B0F6@microsoft.com...
> > > The behavior did NOT continue when opening OL in safe mode.
> > >
> > > "K. Orland" wrote:
> > >
> > > > Have you opened Outlook in safe mode?
> > > >
> > > > Start > Run > outlook.exe /safe
> > > >
> > > > Does the behaviour continue then?
> > > >
> > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > news:E4E2A84C-728E-4DB7-8BA5-24AB8800C32D@microsoft.com...
> > > > > Thanks for all of your help so far Robert!
> > > > >
> > > > > Oh well, I guess I was trying to make the issue more global in its
> > effect
> > > > > rather than being a truly OL-specific one.
> > > > >
> > > > > I renamed the srs-file to .old to reset the send/receive settings of
> > > > Outlook
> > > > > & this did not correct the issue.
> > > > >
> > > > > I then reviewed my firewall (COMODO Internet Security) & antivirus
> > (Avira
> > > > > AntiVir Personal) & neither were directly or indirectly "integrated"
> > with
> > > > OL.
> > > > > I did, however, go ahead & denoted the .pst file that has the issue as
> > > > "safe"
> > > > > anyway. I also checked my OL Add-ins & neither the firewall or
> > antivirus
> > > > > software were listed. After doing this I restarted OL & still
> > encountered
> > > > the
> > > > > same issue.
> > > > >
> > > > > Any new ideas? :-)
> > > > >
> > > > > PS: This is a totally unrelated question but would know why I'm not
> > > > > receiving notifications of replies even though I check the box?
> > They're
> > > > not
> > > > > going to Junk Mail or being blocked at the ISP server level.
> > > > >
> > > > >
> > > > > "Roady [MVP]" wrote:
> > > > >
> > > > > > You issue is a configuration/settings issue so a reinstall will not
> > help
> > > > you
> > > > > > there and Windows Vista isn't the cause of it either ;-)
> > > > > >
> > > > > > As the error occurs at send/receive time it is very likely that it
> > is
> > > > caused
> > > > > > by something that is initiated at that time. This could be the
> > reading
> > > > of
> > > > > > your send/receive settings or your virus scanner interfering with
> > > > Outlook.
> > > > > > Both are quite easy to troubleshoot;
> > > > > > -Rename your srs-file to .old to reset the send/receive settings of
> > > > Outlook.
> > > > > > This will not delete any account configuration.
> > > > > > See http://www.msoutlook.info/question/164
> > > > > > -Disable/uninstall your virus scanner's integration with Outlook and
> > try
> > > > > > again.
> > > > > > See http://www.msoutlook.info/question/20
> > > > > >
> > > > > > --
> > > > > > Robert Sparnaaij [MVP-Outlook]
> > > > > > Coauthor, Configuring Microsoft Outlook 2003
> > > > > > http://www.howto-outlook.com/
> > > > > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > > > >
> > > > > > http://www.msoutlook.info/
> > > > > > Real World Questions, Real World Answers
> > > > > >
> > > > > > -----
> > > > > >
> > > > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > > > news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> > > > > > > I reinstalled SP2, restarted, started OL & am still encountering
> > the
> > > > same
> > > > > > > issue. Unless you or others have other ideas about resetting
> > specific
> > > > > > > registry settings it looks like I'm faced with doing a complete
> > > > 'clean'
> > > > > > > install of Office 2007 on the affected machine. All other apps
> > > > function
> > > > > > > nominally. I might add that my OS is the dreaded Vista!
> > > > > > >
> > > > > > > "RDU" wrote:
> > > > > > >
> > > > > > >> I ran the Repair operation & it completed successfully. OL,
> > however,
> > > > > > >> stopped
> > > > > > >> again after completing the S/R function. One piece of info I left
> > out
> > > > of
> > > > > > >> the
> > > > > > >> original post was the complete message in the 'out of memory
> > dialog
> > > > box;
> > > > > > >> it
> > > > > > >> follows. I'm now going to restart & try OL again. If it still
> > fails
> > > > I'll
> > > > > > >> then
> > > > > > >> reinstall SP2, restart, then try again. If OL is still not
> > operating
> > > > > > >> properly
> > > > > > >> I'll have to do a complete reinstall of Office 2007.
> > > > > > >>
> > > > > > >> Complete error dialog message:
> > > > > > >> "Microsoft Office Outlook - Cannot start processing services.
> > There
> > > > is
> > > > > > >> not
> > > > > > >> enough free memory to run this program. Quit one or more
> > programs,
> > > > and
> > > > > > >> then
> > > > > > >> try again."
> > > > > > >>
> > > > > > >>
> > > > > > >> "RDU" wrote:
> > > > > > >>
> > > > > > >> > The issue is encountered at startup on the affected PC Roady.
> > OL
> > > > starts
> > > > > > >> > fine.
> > > > > > >> > It's only after attempting the Send/Receive operation that I
> > > > receive
> > > > > > >> > the 'out
> > > > > > >> > of memory' error dialog box.
> > > > > > >> >
> > > > > > >> > OL did start correctly using SM. I then ran Office Diagnostics
> > > > again
> > > > > > >> > per the
> > > > > > >> > steps listed in the link you provided. Once again, no problems
> > were
> > > > > > >> > noted. My
> > > > > > >> > next step will be to run the Repair operation via A/R P via CP.
> > If
> > > > OL
> > > > > > >> > still
> > > > > > >> > fails to operate nominally I'll then reinstall SP2. Stay
> > > > > > >> > tuned... --Randy
> > > > > > >> >
> > > > > > >> >
> > > > > > >> > "Roady [MVP]" wrote:
> > > > > > >> >
> > > > > > >> > > When do you get this issue? Directly at startup?
> > > > > > >> > > Does it work correctly in Outlook Safe Mode?
> > > > > > >> > > Start-> Run; outlook.exe /safe
> > > > > > >> > >
> > > > > > >> > > Additionally see
> > > > > > >> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > > > > > >> > >
> > > > > > >> > > --
> > > > > > >> > > Robert Sparnaaij [MVP-Outlook]
> > > > > > >> > > Coauthor, Configuring Microsoft Outlook 2003
> > > > > > >> > > http://www.howto-outlook.com/
> > > > > > >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > > > > >> > >
> > > > > > >> > > http://www.msoutlook.info/
> > > > > > >> > > Real World Questions, Real World Answers
> > > > > > >> > >
> > > > > > >> > > -----
> > > > > > >> > >
> > > > > > >> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > > > >> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > > > > >> > > > After installing The 2007 Microsoft Office Suite SP2 on one
> > of
> > > > my
> > > > > > >> > > > machines
> > > > > > >> > > > I'm now greeted with the "out of memory..." dialog that
> > renders
> > > > OL
> > > > > > >> > > > non-functional.
> > > > > > >> > > >
> > > > > > >> > > > I ran Office Diagnostics & everything checked out fine.
> > > > > > >> > > >
> > > > > > >> > > > I then ran the OL repair tool, & it located a handful of
> > minor
> > > > > > >> > > > problems
> > > > > > >> > > > that
> > > > > > >> > > > were corrected, but the problem still persisted.
> > > > > > >> > > >
> > > > > > >> > > > After doing a bit of Web research my issue pointed towards
> > a
> > > > > > >> > > > registry
> > > > > > >> > > > issue.
> > > > > > >> > > > I cleaned the registry (after making te appropriate
> > backups!)
> > > > with
> > > > > > >> > > > 2
> > > > > > >> > > > different cleaners. I also used Regedit per one forum
> > user's
> > > > > > >> > > > suggestion to
> > > > > > >> > > > individually rename each Office 2007 Patches entry to
> > > > > > >> > > > "Patches.old." None
> > > > > > >> > > > of
> > > > > > >> > > > these worked.
> > > > > > >> > > >
> > > > > > >> > > > I'm using the same .pst file on my laptop with no problems
> > and
> > > > with
> > > > > > >> > > > SP2
> > > > > > >> > > > supposedly (it shows as successfuly installed in WU update
> > > > history
> > > > > > >> > > > but is
> > > > > > >> > > > not
> > > > > > >> > > > listed in WU installed updates) installed!
> > > > > > >> > > >
> > > > > > >> > > > Ideas? Thanks!
> > > > > > >> > >
> > > > > > >> > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >
Are you asking about read receipts? Most people unless they're using Outlook
2000 or older can deny read receipts and many servers don't allow them.
Often they get stuck in the recipient's Outbox.
OR
Are you asking about the incoming email receipt notification? You don't get
notified when a new email comes in?
"RDU" <RDU@discussions.microsoft.com> wrote in message
news:6AF0ADDC-6A6D-49A7-8F35-55BC3744279C@microsoft.com...
> Well, through more research I was able to find a fix in order to
successfully
> install the SP2 update for BCM. In doing so it automatically reloaded as
an
> add-in in OL. You guessed it...OL again has the out of memory issue! This
is
> ridiculous... Thanks for your help though.
>
> PS: This is a totally unrelated question but would know why I'm not
> receiving notifications of replies even though I check the box? They're
not
> going to Junk Mail or being blocked at the ISP server level.
>
>
> "RDU" wrote:
>
> > That's the one troubleshooting step I forgot to perform! BINGO, I found
the
> > culprit add-in. It was Business Contact Manager for Outlook. The BCM
update
> > is the only 2007 SP2 component that failed to install! I copied the
details
> > below. I've seen reports on the Web with many users encountering this
failure
> > but I haven't found an MS solution yet. Thanks!
> >
> > Business Contact Manager for Outlook 2007 Service Pack 2 (KB957324)
> > Installation date: ?5/?25/?2009 4:27 PM
> > Installation status: Failed
> > Error details: Code 779
> > Update type: Important
> > Business Contact Manager for Outlook 2007 Service Pack 2 contains
stability
> > improvements and fixes functionality issues reported by customers.
> > More information:
> > http://www.microsoft.com/downloads/details.aspx?FamilyId=405 aa7e9-e63b-447b-a49b-d4cbd8eea30d&displaylang=en
> > Help and Support:
> > http://support.microsoft.com/?LN=en-us
> >
> >
> > "K. Orland" wrote:
> >
> > > In that case there is something integrating with Outlook that is
causing the
> > > problem. Look at your Add Ins. Remove them all. Add them back one at a
time
> > > until you find the culprit.
> > >
> > >
> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > news:CF16EAA0-385E-47A0-B61B-70237576B0F6@microsoft.com...
> > > > The behavior did NOT continue when opening OL in safe mode.
> > > >
> > > > "K. Orland" wrote:
> > > >
> > > > > Have you opened Outlook in safe mode?
> > > > >
> > > > > Start > Run > outlook.exe /safe
> > > > >
> > > > > Does the behaviour continue then?
> > > > >
> > > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > > news:E4E2A84C-728E-4DB7-8BA5-24AB8800C32D@microsoft.com...
> > > > > > Thanks for all of your help so far Robert!
> > > > > >
> > > > > > Oh well, I guess I was trying to make the issue more global in
its
> > > effect
> > > > > > rather than being a truly OL-specific one.
> > > > > >
> > > > > > I renamed the srs-file to .old to reset the send/receive
settings of
> > > > > Outlook
> > > > > > & this did not correct the issue.
> > > > > >
> > > > > > I then reviewed my firewall (COMODO Internet Security) &
antivirus
> > > (Avira
> > > > > > AntiVir Personal) & neither were directly or indirectly
"integrated"
> > > with
> > > > > OL.
> > > > > > I did, however, go ahead & denoted the .pst file that has the
issue as
> > > > > "safe"
> > > > > > anyway. I also checked my OL Add-ins & neither the firewall or
> > > antivirus
> > > > > > software were listed. After doing this I restarted OL & still
> > > encountered
> > > > > the
> > > > > > same issue.
> > > > > >
> > > > > > Any new ideas? :-)
> > > > > >
> > > > > > PS: This is a totally unrelated question but would know why I'm
not
> > > > > > receiving notifications of replies even though I check the box?
> > > They're
> > > > > not
> > > > > > going to Junk Mail or being blocked at the ISP server level.
> > > > > >
> > > > > >
> > > > > > "Roady [MVP]" wrote:
> > > > > >
> > > > > > > You issue is a configuration/settings issue so a reinstall
will not
> > > help
> > > > > you
> > > > > > > there and Windows Vista isn't the cause of it either ;-)
> > > > > > >
> > > > > > > As the error occurs at send/receive time it is very likely
that it
> > > is
> > > > > caused
> > > > > > > by something that is initiated at that time. This could be the
> > > reading
> > > > > of
> > > > > > > your send/receive settings or your virus scanner interfering
with
> > > > > Outlook.
> > > > > > > Both are quite easy to troubleshoot;
> > > > > > > -Rename your srs-file to .old to reset the send/receive
settings of
> > > > > Outlook.
> > > > > > > This will not delete any account configuration.
> > > > > > > See http://www.msoutlook.info/question/164
> > > > > > > -Disable/uninstall your virus scanner's integration with
Outlook and
> > > try
> > > > > > > again.
> > > > > > > See http://www.msoutlook.info/question/20
> > > > > > >
> > > > > > > --
> > > > > > > Robert Sparnaaij [MVP-Outlook]
> > > > > > > Coauthor, Configuring Microsoft Outlook 2003
> > > > > > > http://www.howto-outlook.com/
> > > > > > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > > > > >
> > > > > > > http://www.msoutlook.info/
> > > > > > > Real World Questions, Real World Answers
> > > > > > >
> > > > > > > -----
> > > > > > >
> > > > > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > > > > news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> > > > > > > > I reinstalled SP2, restarted, started OL & am still
encountering
> > > the
> > > > > same
> > > > > > > > issue. Unless you or others have other ideas about resetting
> > > specific
> > > > > > > > registry settings it looks like I'm faced with doing a
complete
> > > > > 'clean'
> > > > > > > > install of Office 2007 on the affected machine. All other
apps
> > > > > function
> > > > > > > > nominally. I might add that my OS is the dreaded Vista!
> > > > > > > >
> > > > > > > > "RDU" wrote:
> > > > > > > >
> > > > > > > >> I ran the Repair operation & it completed successfully. OL,
> > > however,
> > > > > > > >> stopped
> > > > > > > >> again after completing the S/R function. One piece of info
I left
> > > out
> > > > > of
> > > > > > > >> the
> > > > > > > >> original post was the complete message in the 'out of
memory
> > > dialog
> > > > > box;
> > > > > > > >> it
> > > > > > > >> follows. I'm now going to restart & try OL again. If it
still
> > > fails
> > > > > I'll
> > > > > > > >> then
> > > > > > > >> reinstall SP2, restart, then try again. If OL is still not
> > > operating
> > > > > > > >> properly
> > > > > > > >> I'll have to do a complete reinstall of Office 2007.
> > > > > > > >>
> > > > > > > >> Complete error dialog message:
> > > > > > > >> "Microsoft Office Outlook - Cannot start processing
services.
> > > There
> > > > > is
> > > > > > > >> not
> > > > > > > >> enough free memory to run this program. Quit one or more
> > > programs,
> > > > > and
> > > > > > > >> then
> > > > > > > >> try again."
> > > > > > > >>
> > > > > > > >>
> > > > > > > >> "RDU" wrote:
> > > > > > > >>
> > > > > > > >> > The issue is encountered at startup on the affected PC
Roady.
> > > OL
> > > > > starts
> > > > > > > >> > fine.
> > > > > > > >> > It's only after attempting the Send/Receive operation
that I
> > > > > receive
> > > > > > > >> > the 'out
> > > > > > > >> > of memory' error dialog box.
> > > > > > > >> >
> > > > > > > >> > OL did start correctly using SM. I then ran Office
Diagnostics
> > > > > again
> > > > > > > >> > per the
> > > > > > > >> > steps listed in the link you provided. Once again, no
problems
> > > were
> > > > > > > >> > noted. My
> > > > > > > >> > next step will be to run the Repair operation via A/R P
via CP.
> > > If
> > > > > OL
> > > > > > > >> > still
> > > > > > > >> > fails to operate nominally I'll then reinstall SP2. Stay
> > > > > > > >> > tuned... --Randy
> > > > > > > >> >
> > > > > > > >> >
> > > > > > > >> > "Roady [MVP]" wrote:
> > > > > > > >> >
> > > > > > > >> > > When do you get this issue? Directly at startup?
> > > > > > > >> > > Does it work correctly in Outlook Safe Mode?
> > > > > > > >> > > Start-> Run; outlook.exe /safe
> > > > > > > >> > >
> > > > > > > >> > > Additionally see
> > > > > > > >> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> > > > > > > >> > >
> > > > > > > >> > > --
> > > > > > > >> > > Robert Sparnaaij [MVP-Outlook]
> > > > > > > >> > > Coauthor, Configuring Microsoft Outlook 2003
> > > > > > > >> > > http://www.howto-outlook.com/
> > > > > > > >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > > > > > >> > >
> > > > > > > >> > > http://www.msoutlook.info/
> > > > > > > >> > > Real World Questions, Real World Answers
> > > > > > > >> > >
> > > > > > > >> > > -----
> > > > > > > >> > >
> > > > > > > >> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> > > > > > > >> > >
news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> > > > > > > >> > > > After installing The 2007 Microsoft Office Suite SP2
on one
> > > of
> > > > > my
> > > > > > > >> > > > machines
> > > > > > > >> > > > I'm now greeted with the "out of memory..." dialog
that
> > > renders
> > > > > OL
> > > > > > > >> > > > non-functional.
> > > > > > > >> > > >
> > > > > > > >> > > > I ran Office Diagnostics & everything checked out
fine.
> > > > > > > >> > > >
> > > > > > > >> > > > I then ran the OL repair tool, & it located a handful
of
> > > minor
> > > > > > > >> > > > problems
> > > > > > > >> > > > that
> > > > > > > >> > > > were corrected, but the problem still persisted.
> > > > > > > >> > > >
> > > > > > > >> > > > After doing a bit of Web research my issue pointed
towards
> > > a
> > > > > > > >> > > > registry
> > > > > > > >> > > > issue.
> > > > > > > >> > > > I cleaned the registry (after making te appropriate
> > > backups!)
> > > > > with
> > > > > > > >> > > > 2
> > > > > > > >> > > > different cleaners. I also used Regedit per one forum
> > > user's
> > > > > > > >> > > > suggestion to
> > > > > > > >> > > > individually rename each Office 2007 Patches entry to
> > > > > > > >> > > > "Patches.old." None
> > > > > > > >> > > > of
> > > > > > > >> > > > these worked.
> > > > > > > >> > > >
> > > > > > > >> > > > I'm using the same .pst file on my laptop with no
problems
> > > and
> > > > > with
> > > > > > > >> > > > SP2
> > > > > > > >> > > > supposedly (it shows as successfuly installed in WU
update
> > > > > history
> > > > > > > >> > > > but is
> > > > > > > >> > > > not
> > > > > > > >> > > > listed in WU installed updates) installed!
> > > > > > > >> > > >
> > > > > > > >> > > > Ideas? Thanks!
> > > > > > > >> > >
> > > > > > > >> > >
> > > > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
I was assuming you had already checked your addins after my first reply in
the troubleshooting steps indicated but good to hear you solved it now
still.
BCM is a whole other beast to deal with and has its own support newsgroup
down the hall. Are you actually using BCM or did it just ship with the
machine? Just asking because a lot of people have it installed while they
don't use it.
As for your PS. Do you mean the email notifications from the forum you are
posting too? It looks like you are using the official Microsoft web based
newsgroups. Have you verified that your profile holds a valid email address?
The posting address itself can be spoofed of course. Also, on occasion the
web based newsgroup just acts up. Personally I use Windows Live Mail to
access these newsgroups which gives me a better overview (but then again; I
post a lot :-D).
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
Just as feedback from another (non-technical) user, which I already posted
under a different thread on the same subject:
I ended up removing BCM altogether as an Add-In, after which Outlook 2007 on
its own has been working fine without the insufficient memory crap.
Fortunately I was basically using BCM only as an address book as I wasn't
needing all the other BCM features in my business. Thus, I transferred all my
contacts from the BCM contacts database into the regular Outlook contacts
database (using Export/Import).
The only real loss for me is that I had set up some companies and
organizations I deal with regularly as "Accounts" in BCM, which would no
longer be available.
Bottom line: If you don't really need BCM, get rid of it (at least until
Microsoft comes up with a solution to the problems caused by the "update,"
which I gather it has not).
--
German-to-English Translations in Law and Business
- - - - -
Arnold W. Winter, JD, MA
- - - - -
www.awtranslations.com
www.proz.com/profile/1007185
ATA certified for German to English
"Roady [MVP]" wrote:
> I was assuming you had already checked your addins after my first reply in
> the troubleshooting steps indicated but good to hear you solved it now
> still.
>
> BCM is a whole other beast to deal with and has its own support newsgroup
> down the hall. Are you actually using BCM or did it just ship with the
> machine? Just asking because a lot of people have it installed while they
> don't use it.
>
> As for your PS. Do you mean the email notifications from the forum you are
> posting too? It looks like you are using the official Microsoft web based
> newsgroups. Have you verified that your profile holds a valid email address?
> The posting address itself can be spoofed of course. Also, on occasion the
> web based newsgroup just acts up. Personally I use Windows Live Mail to
> access these newsgroups which gives me a better overview (but then again; I
> post a lot :-D).
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "RDU" <RDU@discussions.microsoft.com> wrote in message
> news:6AF0ADDC-6A6D-49A7-8F35-55BC3744279C@microsoft.com...
> > Well, through more research I was able to find a fix in order to
> > successfully
> > install the SP2 update for BCM. In doing so it automatically reloaded as
> > an
> > add-in in OL. You guessed it...OL again has the out of memory issue! This
> > is
> > ridiculous... Thanks for your help though.
> >
> > PS: This is a totally unrelated question but would know why I'm not
> > receiving notifications of replies even though I check the box? They're
> > not
> > going to Junk Mail or being blocked at the ISP server level.
> >
> >
> > "RDU" wrote:
> >
> >> That's the one troubleshooting step I forgot to perform! BINGO, I found
> >> the
> >> culprit add-in. It was Business Contact Manager for Outlook. The BCM
> >> update
> >> is the only 2007 SP2 component that failed to install! I copied the
> >> details
> >> below. I've seen reports on the Web with many users encountering this
> >> failure
> >> but I haven't found an MS solution yet. Thanks!
> >>
> >> Business Contact Manager for Outlook 2007 Service Pack 2 (KB957324)
> >> Installation date: 5/25/2009 4:27 PM
> >> Installation status: Failed
> >> Error details: Code 779
> >> Update type: Important
> >> Business Contact Manager for Outlook 2007 Service Pack 2 contains
> >> stability
> >> improvements and fixes functionality issues reported by customers.
> >> More information:
> >> http://www.microsoft.com/downloads/details.aspx?FamilyId=405 aa7e9-e63b-447b-a49b-d4cbd8eea30d&displaylang=en
> >> Help and Support:
> >> http://support.microsoft.com/?LN=en-us
> >>
> >>
> >> "K. Orland" wrote:
> >>
> >> > In that case there is something integrating with Outlook that is
> >> > causing the
> >> > problem. Look at your Add Ins. Remove them all. Add them back one at a
> >> > time
> >> > until you find the culprit.
> >> >
> >> >
> >> > "RDU" <RDU@discussions.microsoft.com> wrote in message
> >> > news:CF16EAA0-385E-47A0-B61B-70237576B0F6@microsoft.com...
> >> > > The behavior did NOT continue when opening OL in safe mode.
> >> > >
> >> > > "K. Orland" wrote:
> >> > >
> >> > > > Have you opened Outlook in safe mode?
> >> > > >
> >> > > > Start > Run > outlook.exe /safe
> >> > > >
> >> > > > Does the behaviour continue then?
> >> > > >
> >> > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> >> > > > news:E4E2A84C-728E-4DB7-8BA5-24AB8800C32D@microsoft.com...
> >> > > > > Thanks for all of your help so far Robert!
> >> > > > >
> >> > > > > Oh well, I guess I was trying to make the issue more global in
> >> > > > > its
> >> > effect
> >> > > > > rather than being a truly OL-specific one.
> >> > > > >
> >> > > > > I renamed the srs-file to .old to reset the send/receive settings
> >> > > > > of
> >> > > > Outlook
> >> > > > > & this did not correct the issue.
> >> > > > >
> >> > > > > I then reviewed my firewall (COMODO Internet Security) &
> >> > > > > antivirus
> >> > (Avira
> >> > > > > AntiVir Personal) & neither were directly or indirectly
> >> > > > > "integrated"
> >> > with
> >> > > > OL.
> >> > > > > I did, however, go ahead & denoted the .pst file that has the
> >> > > > > issue as
> >> > > > "safe"
> >> > > > > anyway. I also checked my OL Add-ins & neither the firewall or
> >> > antivirus
> >> > > > > software were listed. After doing this I restarted OL & still
> >> > encountered
> >> > > > the
> >> > > > > same issue.
> >> > > > >
> >> > > > > Any new ideas? :-)
> >> > > > >
> >> > > > > PS: This is a totally unrelated question but would know why I'm
> >> > > > > not
> >> > > > > receiving notifications of replies even though I check the box?
> >> > They're
> >> > > > not
> >> > > > > going to Junk Mail or being blocked at the ISP server level.
> >> > > > >
> >> > > > >
> >> > > > > "Roady [MVP]" wrote:
> >> > > > >
> >> > > > > > You issue is a configuration/settings issue so a reinstall will
> >> > > > > > not
> >> > help
> >> > > > you
> >> > > > > > there and Windows Vista isn't the cause of it either ;-)
> >> > > > > >
> >> > > > > > As the error occurs at send/receive time it is very likely that
> >> > > > > > it
> >> > is
> >> > > > caused
> >> > > > > > by something that is initiated at that time. This could be the
> >> > reading
> >> > > > of
> >> > > > > > your send/receive settings or your virus scanner interfering
> >> > > > > > with
> >> > > > Outlook.
> >> > > > > > Both are quite easy to troubleshoot;
> >> > > > > > -Rename your srs-file to .old to reset the send/receive
> >> > > > > > settings of
> >> > > > Outlook.
> >> > > > > > This will not delete any account configuration.
> >> > > > > > See http://www.msoutlook.info/question/164
> >> > > > > > -Disable/uninstall your virus scanner's integration with
> >> > > > > > Outlook and
> >> > try
> >> > > > > > again.
> >> > > > > > See http://www.msoutlook.info/question/20
> >> > > > > >
> >> > > > > > --
> >> > > > > > Robert Sparnaaij [MVP-Outlook]
> >> > > > > > Coauthor, Configuring Microsoft Outlook 2003
> >> > > > > > http://www.howto-outlook.com/
> >> > > > > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >> > > > > >
> >> > > > > > http://www.msoutlook.info/
> >> > > > > > Real World Questions, Real World Answers
> >> > > > > >
> >> > > > > > -----
> >> > > > > >
> >> > > > > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> >> > > > > > news:6B85C736-3847-4B61-B28A-6A8FDC727BBE@microsoft.com...
> >> > > > > > > I reinstalled SP2, restarted, started OL & am still
> >> > > > > > > encountering
> >> > the
> >> > > > same
> >> > > > > > > issue. Unless you or others have other ideas about resetting
> >> > specific
> >> > > > > > > registry settings it looks like I'm faced with doing a
> >> > > > > > > complete
> >> > > > 'clean'
> >> > > > > > > install of Office 2007 on the affected machine. All other
> >> > > > > > > apps
> >> > > > function
> >> > > > > > > nominally. I might add that my OS is the dreaded Vista!
> >> > > > > > >
> >> > > > > > > "RDU" wrote:
> >> > > > > > >
> >> > > > > > >> I ran the Repair operation & it completed successfully. OL,
> >> > however,
> >> > > > > > >> stopped
> >> > > > > > >> again after completing the S/R function. One piece of info I
> >> > > > > > >> left
> >> > out
> >> > > > of
> >> > > > > > >> the
> >> > > > > > >> original post was the complete message in the 'out of memory
> >> > dialog
> >> > > > box;
> >> > > > > > >> it
> >> > > > > > >> follows. I'm now going to restart & try OL again. If it
> >> > > > > > >> still
> >> > fails
> >> > > > I'll
> >> > > > > > >> then
> >> > > > > > >> reinstall SP2, restart, then try again. If OL is still not
> >> > operating
> >> > > > > > >> properly
> >> > > > > > >> I'll have to do a complete reinstall of Office 2007.
> >> > > > > > >>
> >> > > > > > >> Complete error dialog message:
> >> > > > > > >> "Microsoft Office Outlook - Cannot start processing
> >> > > > > > >> services.
> >> > There
> >> > > > is
> >> > > > > > >> not
> >> > > > > > >> enough free memory to run this program. Quit one or more
> >> > programs,
> >> > > > and
> >> > > > > > >> then
> >> > > > > > >> try again."
> >> > > > > > >>
> >> > > > > > >>
> >> > > > > > >> "RDU" wrote:
> >> > > > > > >>
> >> > > > > > >> > The issue is encountered at startup on the affected PC
> >> > > > > > >> > Roady.
> >> > OL
> >> > > > starts
> >> > > > > > >> > fine.
> >> > > > > > >> > It's only after attempting the Send/Receive operation that
> >> > > > > > >> > I
> >> > > > receive
> >> > > > > > >> > the 'out
> >> > > > > > >> > of memory' error dialog box.
> >> > > > > > >> >
> >> > > > > > >> > OL did start correctly using SM. I then ran Office
> >> > > > > > >> > Diagnostics
> >> > > > again
> >> > > > > > >> > per the
> >> > > > > > >> > steps listed in the link you provided. Once again, no
> >> > > > > > >> > problems
> >> > were
> >> > > > > > >> > noted. My
> >> > > > > > >> > next step will be to run the Repair operation via A/R P
> >> > > > > > >> > via CP.
> >> > If
> >> > > > OL
> >> > > > > > >> > still
> >> > > > > > >> > fails to operate nominally I'll then reinstall SP2. Stay
> >> > > > > > >> > tuned... --Randy
> >> > > > > > >> >
> >> > > > > > >> >
> >> > > > > > >> > "Roady [MVP]" wrote:
> >> > > > > > >> >
> >> > > > > > >> > > When do you get this issue? Directly at startup?
> >> > > > > > >> > > Does it work correctly in Outlook Safe Mode?
> >> > > > > > >> > > Start-> Run; outlook.exe /safe
> >> > > > > > >> > >
> >> > > > > > >> > > Additionally see
> >> > > > > > >> > > http://www.howto-outlook.com/faq/outlookdoesntstart.htm
> >> > > > > > >> > >
> >> > > > > > >> > > --
> >> > > > > > >> > > Robert Sparnaaij [MVP-Outlook]
> >> > > > > > >> > > Coauthor, Configuring Microsoft Outlook 2003
> >> > > > > > >> > > http://www.howto-outlook.com/
> >> > > > > > >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >> > > > > > >> > >
> >> > > > > > >> > > http://www.msoutlook.info/
> >> > > > > > >> > > Real World Questions, Real World Answers
> >> > > > > > >> > >
> >> > > > > > >> > > -----
> >> > > > > > >> > >
> >> > > > > > >> > > "RDU" <RDU@discussions.microsoft.com> wrote in message
> >> > > > > > >> > > news:37181EA5-1392-4690-9785-697C0D0AE2AA@microsoft.com...
> >> > > > > > >> > > > After installing The 2007 Microsoft Office Suite SP2
> >> > > > > > >> > > > on one
> >> > of
> >> > > > my
> >> > > > > > >> > > > machines
> >> > > > > > >> > > > I'm now greeted with the "out of memory..." dialog
> >> > > > > > >> > > > that
> >> > renders
> >> > > > OL
> >> > > > > > >> > > > non-functional.
> >> > > > > > >> > > >
> >> > > > > > >> > > > I ran Office Diagnostics & everything checked out
> >> > > > > > >> > > > fine.
> >> > > > > > >> > > >
> >> > > > > > >> > > > I then ran the OL repair tool, & it located a handful
> >> > > > > > >> > > > of
> >> > minor
> >> > > > > > >> > > > problems
> >> > > > > > >> > > > that
> >> > > > > > >> > > > were corrected, but the problem still persisted.
> >> > > > > > >> > > >
> >> > > > > > >> > > > After doing a bit of Web research my issue pointed
Hi I'm getting the same problem but I'm running BCM Outlook 2007 on a Vista
64 Sun Ultra 40 M2 workstation with 20Gb RAM, 2.5TB disc (1.5Tb free) and all
completely up to date on service packs. Problem continues even when Outlook
is the only task running.
Seems there must be one of 3 answers to this:
1. Outlook 2007 with BCM needs more than 20Gb of RAM and more than 1.5Tb of
disk to run. Do I need to upgrade to a power machine? - Can't wait for the
next Outlook release!!!!
2. There is some setting that needs changing - SQLServer management studio
express is reporting it can access all memory so anyone got a suggestion as
to where I should look next?
3. There's an Outlook / BCM bug which MS haven't publically acknowledged -
perhaps MS applications can't run under Vista 64? There are a few postings on
the web reporting this issue but I've not found any solution yet.
I've tried all the standard diagnostics but the problem definately seems
somehow linked to BCM and the size of the .PST file - BCM won't install on
this machine with a .PST file over about 1.7Gb.
BCM works fine until I try and open any archived .PST file then it reports
insufficient memory and won't even permit the closing of the .PST file.
This does not look like a big deal to fix as the problem is fairly easy to
replicate - perhaps there is a 32bit address space that the MS guys haven't
updated. Can anyone help apart from suggesting I try to find a contact manage
that runs under Solaris?
Thanks in advance for any suggestions, D
"RDU" wrote:
> After installing The 2007 Microsoft Office Suite SP2 on one of my machines
> I'm now greeted with the "out of memory..." dialog that renders OL
> non-functional.
>
> I ran Office Diagnostics & everything checked out fine.
>
> I then ran the OL repair tool, & it located a handful of minor problems that
> were corrected, but the problem still persisted.
>
> After doing a bit of Web research my issue pointed towards a registry issue.
> I cleaned the registry (after making te appropriate backups!) with 2
> different cleaners. I also used Regedit per one forum user's suggestion to
> individually rename each Office 2007 Patches entry to "Patches.old." None of
> these worked.
>
> I'm using the same .pst file on my laptop with no problems and with SP2
> supposedly (it shows as successfuly installed in WU update history but is not
> listed in WU installed updates) installed!
>
> Ideas? Thanks!
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