Outlook. STARTTLS Command

STARTTLS Command

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STARTTLS Command [message #465122]

Mon, 05 January 2009 05:30

janine dunnigan
Messages: 1
Registered: January 2009

Junior Member

Hi - I am not at all good at trouble shooting computers, and have no
technical knowledge at all. I recently moved my work location from an office
building to my home and as a result my work email address (which is via a
pop3 account linked to microsoft outlook) no longer sends email but does
still receive them. My work and home internet providers are different and so
I have changed the smtp address in outgoing mail server, but it still does
not work.

I get the following message:

Verify the email address in your account preoperties. Server responded: 530
5.7.0 Must issue a STARTTLS command first. 34SM24874737ugh.10

Can anyone help me please???????

url:http://www.ureader.com/gp/1075-1.aspx

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Re: STARTTLS Command [message #465667]

Tue, 06 January 2009 15:11

outlookmvp
Messages: 21745
Registered: June 2006

Senior Member

you need to enable an encrypted connection (SSL) for the SMTP server. look
on the advanced tab of the More Settings dialog in account set up.

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"janine dunnigan" <jdunni@nospam.com> wrote in message
news:637d6b383ab84cc783db28a88d02bfd5@newspe.com...
> Hi - I am not at all good at trouble shooting computers, and have no
> technical knowledge at all. I recently moved my work location from an
> office
> building to my home and as a result my work email address (which is via a
> pop3 account linked to microsoft outlook) no longer sends email but does
> still receive them. My work and home internet providers are different and
> so
> I have changed the smtp address in outgoing mail server, but it still does
> not work.
>
> I get the following message:
>
> Verify the email address in your account preoperties. Server responded:
> 530
> 5.7.0 Must issue a STARTTLS command first. 34SM24874737ugh.10
>
> Can anyone help me please???????
>
> url:http://www.ureader.com/gp/1075-1.aspx

Report message to a moderator