I've started receiving a "Folder is Full" error in Outlook 2007, using Vista
Home Premium. As a result I cannot permanently delete items, nor send email.
Receiving mail is fine. Please help?
I do have a 97-2002 PST, so should I assume I didn't create a new profile?
I can't remember - it's been a while. I only have 460MB of messages in my
PST and 63GB freespace on my C drive.
Re: Outlook 2007 - FOLDER IS FULL [message #438146]
Sun, 02 November 2008 15:01
VanguardLH Messages: 8593 Registered: September 2007
Senior Member
Laura wrote:
> I do have a 97-2002 PST, so should I assume I didn't create a new profile?
> I can't remember - it's been a while. I only have 460MB of messages in my
> PST and 63GB freespace on my C drive.
Then you are still using the old ANSI .pst format which has a limit of
2GB in size (1.87GiB). You need to convert to the newer Unicode .pst
format which has a default max size of 20GB (although it can be
increased but even at that size there will be a slowdown due to the size
of the database).
If you can still load Outlook, have you deleted any old or unneeded
items in various folders and then followed with a compaction (to
physically purge the delete-marked records from the database)?
> Brian, I do have an Outlook 97-2002 format PST. So now what?
>
> Laura
>
> P.S. I do have to wonder why didn't this get updated with my Outlook 2007
> update?????
No, you have to Compact the PST file in order for the space from the
deleted messages to be reclaimed. Also, did you empty your Deleted
Items and Junk E-mail folders?
> Hey Brian,
>
> I have deleted several messages in my PST folder and rebooted. If I was out
> of space, wouldn't this correct the problem? It did not.
>
> Laura
"VanguardLH" <V@nguard.LH> wrote in message
news:gel0vi$7rv$1@registered.motzarella.org...
> Laura wrote:
>
>> I do have a 97-2002 PST, so should I assume I didn't create a new
>> profile?
>> I can't remember - it's been a while. I only have 460MB of messages in
>> my
>> PST and 63GB freespace on my C drive.
>
> Then you are still using the old ANSI .pst format which has a limit of
> 2GB in size (1.87GiB).
Re: Outlook 2007 - FOLDER IS FULL [message #438272]
Sun, 02 November 2008 22:01
VanguardLH Messages: 8593 Registered: September 2007
Senior Member
Gordon wrote:
> "VanguardLH" wrote ...
>>
>> Laura wrote:
>>
>>> I do have a 97-2002 PST, so should I assume I didn't create a new
>>> profile? I can't remember - it's been a while. I only have 460MB
>>> of messages in my PST and 63GB freespace on my C drive.
>>
>> Then you are still using the old ANSI .pst format which has a limit
>> of 2GB in size (1.87GiB).
>
> 460 MB is NOWHERE near 2GB......
Is Laura using the properties of the folder to check the size of the
message store's records or is she using Windows Explorer to check the
size of the .pst file? I don't know if the message store size reported
by Outlook includes delete-marked records (that haven't yet been purged
from the database). You're also assuming that Laura is looking at the
size of the correct .pst file. If she has auto-archiving enabled, maybe
she was looking at the archive.pst file's size. Don't know yet which
..pst file that Laura was looking at its size and what was reporting its
size.
Laura (from the less than week old posts that I can see since I purge
posts older than that from my newsreader) has not yet performed a
compaction.
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