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Outlook sent items missing [message #280639] Mon, 10 March 2008 10:18 Go to next message
IainA  is currently offline IainA
Messages: 2
Registered: March 2008
Junior Member
I've noticed that all my Sent Items for the month of February 2008 are
missing. I have items for March 2008 and for January 2008 and earlier.
Any idea what has happened to them and, more important, how I can get them
back.
Many thanks.
Re: Outlook sent items missing [message #280789] Mon, 10 March 2008 17:17 Go to previous messageGo to next message
IainA  is currently offline IainA
Messages: 2
Registered: March 2008
Junior Member
Thanks very much for the quick reply. I have auto archive switched on, but it
is set to remove Sent items over six months old. It contains items from
August 2007 and older, but nothing from February 2008.


"Roady [MVP]" wrote:

> Could they be archived? Check your AutoArchive settings.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "IainA" <IainA@discussions.microsoft.com> wrote in message
> news:F03503B4-8BAA-4740-A211-37AC6D872C6F@microsoft.com...
> > I've noticed that all my Sent Items for the month of February 2008 are
> > missing. I have items for March 2008 and for January 2008 and earlier.
> > Any idea what has happened to them and, more important, how I can get them
> > back.
> > Many thanks.
>
Re: Outlook sent items missing [message #282540] Sat, 15 March 2008 23:31 Go to previous messageGo to next message
charlesmbucket  is currently offline charlesmbucket
Messages: 2
Registered: March 2008
Junior Member
On Mar 13, 10:01 pm, charlesmbuc...@gmail.com wrote:
> On Mar 10, 2:17 pm, IainA <Ia...@discussions.microsoft.com> wrote:
>
>
>
>
>
> > Thanks very much for the quick reply. I have auto archive switched on, but it
> > is set to remove Sent items over six months old. It contains items from
> > August 2007 and older, but nothing from February 2008.
>
> > "Roady [MVP]" wrote:
> > > Could they be archived? Check your AutoArchive settings.
>
> > > --
> > > Robert Sparnaaij [MVP-Outlook]
> > > Coauthor, Configuring Microsoft Outlook 2003
> > >http://www.howto-outlook.com/
> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> > >http://www.msoutlook.info/
> > > Real World Questions, Real World Answers
>
> > > -----
>
> > > "IainA" <Ia...@discussions.microsoft.com> wrote in message
> > >news:F03503B4-8BAA-4740-A211-37AC6D872C6F@microsoft.com...
> > > > I've noticed that all my Sent Items for the month of February 2008 are
> > > > missing. I have items for March 2008 and for January 2008 and earlier.
> > > > Any idea what has happened to them and, more important, how I can get them
> > > > back.
> > > > Many thanks.- Hide quoted text -
>
> > - Show quoted text -
>
> I too am experiencing this problem as well as another person at my
> work.  Exactly the same, hers started yesterday and mine this
> morning.  The email makes it to the recipient no problems but it
> doesn't make it to the sent items folder.  Both machines started
> suffering within a day or two...  Neither have autoarchive set.  My
> sent items folder is relatively small, hers over a gig.  Both of us
> are running the Outlook Connector (olconn2.exe) as our company uses
> Lotus notes and we run Outlook over the top.
> Interesting to see the occassional older thread with people
> experiencing the same problem, just can't seem to nail a solution.- Hide quoted text -
>
> - Show quoted text -

OK, I think I have it figured out:
After many hours of uninstalling and reinstalling office 2003 and
screwing around try this simple one minute fix:
Run regedit and do a search for 'savesent' text. You may turn up
several occurences but one of them is in a folder called
'preferences'.
Change this value from a '0' to a '1' and the problem is solved, at
least on the three machines that experienced the problem here.

Anyway,

Chris
Re: Outlook sent items missing [message #282824] Mon, 17 March 2008 10:08 Go to previous messageGo to next message
Brian Tillman  is currently offline Brian Tillman
Messages: 25127
Registered: June 2006
Senior Member
charlesmbucket@gmail.com <charlesmbucket@gmail.com> wrote:

> OK, I think I have it figured out:
> After many hours of uninstalling and reinstalling office 2003 and
> screwing around try this simple one minute fix:
> Run regedit and do a search for 'savesent' text. You may turn up
> several occurences but one of them is in a folder called
> 'preferences'.
> Change this value from a '0' to a '1' and the problem is solved, at
> least on the three machines that experienced the problem here.

That registry entry is more simply controlled in Outlook by clicking
Tools>Options>E-mail Options and checking the box labeled "Save copies of
messages in Sent Items folder". And how does what you describe bring back
any of the missing items?
--
Brian Tillman [MVP-Outlook]
Re: Outlook sent items missing [message #435459] Mon, 27 October 2008 07:45 Go to previous messageGo to next message
kleinbaas  is currently offline kleinbaas
Messages: 1
Registered: October 2008
Location: United Kingdom
Junior Member
FIXED: This was fixed on a clients PC by disabling the McQcTask in Scheduled Tasks (this is a McAfee task that "cleans" items off your PC, including sent items).
Good Luck with your fixes.


IT Technitian at BrightVisions Ltd - www.brightvisions.co.uk
Re: Outlook sent items missing [message #451193] Fri, 12 December 2008 13:12 Go to previous message
rmccaleb  is currently offline rmccaleb
Messages: 1
Registered: December 2008
Junior Member
From a thread on another site I found how to retrieve the lost mail. I don't know why this works.

Use Advanced Find and search for messages from you (partial address works too). I searched in the Sent Items folder. Even though the messages were not visible in that folder, advanced find found them all. Somehow, they're present in the sent items folder without showing up. If you copy one of the missing messages to that folder (Sent Items) you now have two copies, neither of which show up, except in advanced find. Following the suggestion on another site, I made a folder called All Sent and copied everything from advanced find into the folder. It's all there now, including the duplicate I created trying to copy into the original Sent Item folder. Apparently this has to do with the size limit in the Sent Item folder, but it is a surprise that the missing emails are actually there but not indexed.

I hope this helps others with missing sent mail. Would erasing everything in "sent items" and copying from "all sent" work? I don't know and am hesitant to try. Anyone know?
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