Outlook Rules and Alerts option missing

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Outlook Rules and Alerts option missing [message #425849] Mon, 06 October 2008 11:18 Go to next message
skavamareen  is currently offline skavamareen
Messages: 2
Registered: October 2008
Junior Member
On the drop-down menu for 'Tools' there should be a 'Rules and alerts' option
but this is missing and nothing I have done can make it appear. I have tried
it from mail-enabled inboxes and non-enabled. Email is IMAP. I am using an
imported profile, imported from a .csv where my other machine is fine and I
have 'Rules and Alerts' set up and working. It should be between 'Address
Book' and 'Organize' but they are all that's there. It doesn't seem to be
available as an option to 'Add' - i.e. 'add to toolbar'.
RE: Outlook Rules and Alerts option missing [message #425854] Mon, 06 October 2008 11:38 Go to previous messageGo to next message
dckeenan  is currently offline dckeenan
Messages: 1
Registered: October 2008
Junior Member
What version of Outlook are you using? In Outlook 2007 under Tools open the
Customize... dialog box. Select the Commands tab. Undercategories select
"Tools" and click "Rearrange Commands..." Set Menu Bar drop down to Tools.
Verify that "Rules and Alerts..." is listed, otherwise click Add. Choose
Tools and click Rules and Alerts. In the "rearrange Commands" dialog box you
can move the selected item down to where it normally is. We don't have any
pc's that aren't using outlook 2007 so I can't check if its an option
elsewhere, but it should be similar.

--
IT Analyst
Mid-States Aluminum



RE: Outlook Rules and Alerts option missing [message #425865] Mon, 06 October 2008 12:19 Go to previous message
skavamareen  is currently offline skavamareen
Messages: 2
Registered: October 2008
Junior Member
Thanks for the rapid reply. No I'm using Office 2003. The server is Server
2003. I went in to the Commands list as you suggested (it's similar enough to
2007) - it wasn't listed under any of the categories on the Customize window
or any of the categories when trying out 'Rearrange' - it should have been in
one of those lists, it just wasn't. I have Administrative Access on the
network, so it wouldn't even be hidden from me.

"dckeenan" wrote:

> What version of Outlook are you using? In Outlook 2007 under Tools open the
> Customize... dialog box. Select the Commands tab. Undercategories select
> "Tools" and click "Rearrange Commands..." Set Menu Bar drop down to Tools.
> Verify that "Rules and Alerts..." is listed, otherwise click Add. Choose
> Tools and click Rules and Alerts. In the "rearrange Commands" dialog box you
> can move the selected item down to where it normally is. We don't have any
> pc's that aren't using outlook 2007 so I can't check if its an option
> elsewhere, but it should be similar.
>
> --
> IT Analyst
> Mid-States Aluminum
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