You are here: Office-Outlook.com  / Outlook Forum

Error code 501 5.7.1

Home » General Outlook opportunities » Outlook
Error code 501 5.7.1 [message #3126] Thu, 29 June 2006 12:37 Go to next message
ftc39
Messages: 6
Registered: June 2006
Junior Member
When I try to send, reply or forward e-mails in Outlook 2002 I get the
following error message:
501 5.7.1 This system is not configured to relay mail from <sender> to
<receiver> for 68.208.222.226
Re: Error code 501 5.7.1 [message #3172] Thu, 29 June 2006 14:16 Go to previous messageGo to next message
ftc39
Messages: 6
Registered: June 2006
Junior Member
We are using a P2P network and I have used the network wizard to set up my
computer as part of the workgroup. When I go into system it shows my computer
as part of the network.

"Vince Averello [MVP-Outlook]" wrote:

> Are you connected to the ISP/network that the SMTP (outgoing mail) server
> you're trying to use is part of?
>
> "ftc39" <ftc39@discussions.microsoft.com> wrote in message
> news:021D9267-DF6B-47C5-A989-AF6F3A5D01B7@microsoft.com...
> > When I try to send, reply or forward e-mails in Outlook 2002 I get the
> > following error message:
> > 501 5.7.1 This system is not configured to relay mail from <sender> to
> > <receiver> for 68.208.222.226
> >
>
>
>
Re: Error code 501 5.7.1 [message #3230] Thu, 29 June 2006 15:59 Go to previous messageGo to next message
ftc39
Messages: 6
Registered: June 2006
Junior Member
Brian:
Thank you but I am not an IT expert. I have the correct info in my Outlook
as the "Send test message" works when I check the info in the e-mail set-up
box. I can ping all the other users on my network but can not ping the ISP.
What do you mean by credentials?

"Brian Tillman" wrote:

> ftc39 <ftc39@discussions.microsoft.com> wrote:
>
> > We are using a P2P network and I have used the network wizard to set
> > up my computer as part of the workgroup. When I go into system it
> > shows my computer as part of the network.
>
> But unless your email address's domain matches the domain of the SMTP server
> you're using to send your mail, you are relaying and the SMTP server will
> stop you. Provide the appropriate credentials to the outgoing server in
> order to do that.
> --
> Brian Tillman
>
>
Re: Error code 501 5.7.1 [message #5474] Fri, 30 June 2006 06:23 Go to previous messageGo to next message
vince
Messages: 2592
Registered: July 2006
Senior Member
What do you have set as your SMTP (outgoing mail) server?

"ftc39" <ftc39@discussions.microsoft.com> wrote in message
news:A8D4C601-5E5C-46B5-A02D-A4B8FD88DB35@microsoft.com...
> Brian:
> Thank you but I am not an IT expert. I have the correct info in my Outlook
> as the "Send test message" works when I check the info in the e-mail
> set-up
> box. I can ping all the other users on my network but can not ping the
> ISP.
> What do you mean by credentials?
Re: Error code 501 5.7.1 [message #5550] Fri, 30 June 2006 10:21 Go to previous messageGo to next message
Brian Tillman
Messages: 25117
Registered: June 2006
Senior Member
ftc39 <ftc39@discussions.microsoft.com> wrote:

> Thank you but I am not an IT expert.

You don't need to be one.

> I have the correct info in my
> Outlook as the "Send test message" works when I check the info in the
> e-mail set-up box.

That test doesn't completely exercise the entire path from client to server
and back again.

> I can ping all the other users on my network but
> can not ping the ISP.

If you can't ping the ISP, that could explain why you can't send mail.
However, it could also mean you have a firewall blocking ICMP packets. Cal
you telnet to port 25 of the SMTP server you have defined? Click Start>Run,
enter "cmd" in the Open field and click OK. In the command prompt window
you get, enter

telnet yourservername 25

and see what happens.

> What do you mean by credentials?

The username and password your ISP gave you for your mail account.
--
Brian Tillman
Re: Error code 501 5.7.1 [message #5789] Fri, 30 June 2006 16:51 Go to previous messageGo to next message
ftc39
Messages: 6
Registered: June 2006
Junior Member
I have it set as mail.tngindustrial.com

"Vince Averello [MVP-Outlook]" wrote:

> What do you have set as your SMTP (outgoing mail) server?
>
> "ftc39" <ftc39@discussions.microsoft.com> wrote in message
> news:A8D4C601-5E5C-46B5-A02D-A4B8FD88DB35@microsoft.com...
> > Brian:
> > Thank you but I am not an IT expert. I have the correct info in my Outlook
> > as the "Send test message" works when I check the info in the e-mail
> > set-up
> > box. I can ping all the other users on my network but can not ping the
> > ISP.
> > What do you mean by credentials?
>
>
>
Re: Error code 501 5.7.1 [message #5795] Fri, 30 June 2006 16:56 Go to previous messageGo to next message
ftc39
Messages: 6
Registered: June 2006
Junior Member
I entered telnet tngindustrial.com 25 and hit enter. It did not process.

"Brian Tillman" wrote:

> ftc39 <ftc39@discussions.microsoft.com> wrote:
>
> > Thank you but I am not an IT expert.
>
> You don't need to be one.
>
> > I have the correct info in my
> > Outlook as the "Send test message" works when I check the info in the
> > e-mail set-up box.
>
> That test doesn't completely exercise the entire path from client to server
> and back again.
>
> > I can ping all the other users on my network but
> > can not ping the ISP.
>
> If you can't ping the ISP, that could explain why you can't send mail.
> However, it could also mean you have a firewall blocking ICMP packets. Cal
> you telnet to port 25 of the SMTP server you have defined? Click Start>Run,
> enter "cmd" in the Open field and click OK. In the command prompt window
> you get, enter
>
> telnet yourservername 25
>
> and see what happens.
>
> > What do you mean by credentials?
>
> The username and password your ISP gave you for your mail account.
> --
> Brian Tillman
>
>
Re: Error code 501 5.7.1 [message #6469] Mon, 03 July 2006 11:12 Go to previous messageGo to next message
Brian Tillman
Messages: 25117
Registered: June 2006
Senior Member
ftc39 <ftc39@discussions.microsoft.com> wrote:

> I have it set as mail.tngindustrial.com

That's the correct address for tngindustrial. You could also use
smtp.tngindustrial.com or mailserver1.tngindustrial.com (the _real_ name of
the mail server). You must also be using a tngindustrial.com domain for
your mail address. If not, then you'll need to add the tngindustrial
username and password you were assigned on the Outgoing Server tab of your
account properties.
--
Brian Tillman
Re: Error code 501 5.7.1 [message #6482] Mon, 03 July 2006 11:35 Go to previous message
Brian Tillman
Messages: 25117
Registered: June 2006
Senior Member
ftc39 <ftc39@discussions.microsoft.com> wrote:

> I entered telnet tngindustrial.com 25 and hit enter. It did not
> process.

You should have used

telnet mail.tngindustrial.com 25
--
Brian Tillman
Previous Topic:Outllook 2000 default accout.
Next Topic:I can send , but not receive e-mails
Goto Forum: