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mail sent receiving message "mailbox quota exceeded" [message #279023] Tue, 04 March 2008 14:58 Go to next message
Parker  is currently offline Parker
Messages: 7
Registered: July 2007
Junior Member
All mail being sent to me receive mail undelivered message with error:
mailbox quota exceeded. I still get the email

I recently have been receiving a more than usual flow of file s with bog
attachments. i have delted many of these emails.

I have deleted emails on Outlook and in AOL (saved on PC)
I have compacted files
I have archived email

Thanks for the help
RE: mail sent receiving message "mailbox quota exceeded" [message #279053] Tue, 04 March 2008 16:15 Go to previous messageGo to next message
Mary  is currently offline Mary
Messages: 2744
Registered: June 2006
Senior Member
I don't think you understand that it is your mailbox at your ISP that is
full. It has nothing to do with your Outlook. You need to uncheck "Leave a
copy on server" in your email accts. or at least set up "delete after 5
days." Use Web Access and your browser and clean out your mailbox on your
provider's servers.

"Parker" wrote:

> All mail being sent to me receive mail undelivered message with error:
> mailbox quota exceeded. I still get the email
>
> I recently have been receiving a more than usual flow of file s with bog
> attachments. i have delted many of these emails.
>
> I have deleted emails on Outlook and in AOL (saved on PC)
> I have compacted files
> I have archived email
>
> Thanks for the help
Re: mail sent receiving message "mailbox quota exceeded" [message #279184] Wed, 05 March 2008 01:41 Go to previous messageGo to next message
VanguardLH  is currently offline VanguardLH
Messages: 5897
Registered: September 2007
Senior Member
"Parker" wrote in message
news:901D2AFC-3E56-4B45-84D4-1330A760D411@microsoft.com...
>I am no computer whiz, but I think I have pretty much deleted
>everything in
> Outlook and AOL mail (old, deleted, sent, saved on pc, saved on
> aol). I am
> still getting the failure notice. ideas?


Are YOU are getting the NDR (non-delivery) report? Or your recipients
are somehow relaying to you (maybe by phone) that they cannot send you
their e-mails (because THEY get the NDR)? Do you get the NDR, or do
other users (senders sending to you) an NDR (and telling you about
it)?

If you are getting the NDR, it is because you are sending to some
recipient's account that is full. Since it is not your account, you
can't do anything to clean up their mailbox. You will have to contact
using some other communications venue, like telephone, to let them
know they have consumed their e-mail account's disk quota.

What is "AOL Mail"? The webmail interface to your AOL e-mail account?

Pretty hard to provide focused help regarding a vaguely described NDR
(actually a never described NDR). If you want help, provide the
content of the NDR e-mail that you receive. Don't describe it. Don't
summarize it. Don't show just the body of the message. Copy-n-paste
it here or transribe it verbatim, including the headers (although you
should munge out your username or e-mail address).
Re: mail sent receiving message "mailbox quota exceeded" [message #279511] Wed, 05 March 2008 18:48 Go to previous messageGo to next message
Parker  is currently offline Parker
Messages: 7
Registered: July 2007
Junior Member
I am not getting the error message, people sending me email are. I have an
aol email account and outlook email synced. It only happens to the outlook
acct. Below is a copy of the error message:

This is a collection of reports about email delivery
process concerning a message you originated.

Some explanations/translations for these reports
can be found at:
http://zmailer.org/delivery-report-decoding.html

If you are our customer, further help is available
at email address: ____ @ ______ (TO BE FILLED IN)
Reporting-MTA: dns; ams013.ftl.affinity.com
Return-Path:
Arrival-Date: Wed, 5 Mar 2008 17:56:22 -0500
Local-Spool-ID: S423532AbYCEW4W


FAILED:
Arrived Recipient:
rfc822;
Original Recipient:
rfc822;
Final Recipient:
RFC822;
Status:
5.2.1 (Mailbox quota exceeded)
Last Attempt Date:
Wed, 5 Mar 2008 17:56:23 -0500
Diagnostic Code:
550 (Mailbox quota exceeded)
Control data:
vmail
Diagnostic texts:
Mailbox quota exceeded.

Following is a copy of MESSAGE/DELIVERY-STATUS format section below.
It is copied here in case your email client is unable to show it to you.
The information here below is in Internet Standard format designed to
assist automatic, and accurate presentation and usage of said information.
In case you need human assistance from the Postmaster(s) of the system which
sent you this report, please include this information in your question!

Virtually Yours,
Automatic Email Delivery Software

Reporting-MTA: dns; ams013.ftl.affinity.com
Arrival-Date: Wed, 5 Mar 2008 17:56:22 -0500
Local-Spool-ID: S423532AbYCEW4W

Original-Recipient: rfc822;
Final-Recipient: RFC822;
Action: failed
Status: 5.2.1 (Mailbox quota exceeded)
Last-Attempt-Date: Wed, 5 Mar 2008 17:56:23 -0500
Diagnostic-Code: 550 (Mailbox quota exceeded)


"VanguardLH" wrote:

> "Parker" wrote in message
> news:901D2AFC-3E56-4B45-84D4-1330A760D411@microsoft.com...
> >I am no computer whiz, but I think I have pretty much deleted
> >everything in
> > Outlook and AOL mail (old, deleted, sent, saved on pc, saved on
> > aol). I am
> > still getting the failure notice. ideas?
>
>
> Are YOU are getting the NDR (non-delivery) report? Or your recipients
> are somehow relaying to you (maybe by phone) that they cannot send you
> their e-mails (because THEY get the NDR)? Do you get the NDR, or do
> other users (senders sending to you) an NDR (and telling you about
> it)?
>
> If you are getting the NDR, it is because you are sending to some
> recipient's account that is full. Since it is not your account, you
> can't do anything to clean up their mailbox. You will have to contact
> using some other communications venue, like telephone, to let them
> know they have consumed their e-mail account's disk quota.
>
> What is "AOL Mail"? The webmail interface to your AOL e-mail account?
>
> Pretty hard to provide focused help regarding a vaguely described NDR
> (actually a never described NDR). If you want help, provide the
> content of the NDR e-mail that you receive. Don't describe it. Don't
> summarize it. Don't show just the body of the message. Copy-n-paste
> it here or transribe it verbatim, including the headers (although you
> should munge out your username or e-mail address).
>
>
Re: mail sent receiving message "mailbox quota exceeded" [message #279654] Thu, 06 March 2008 08:14 Go to previous message
Brian Tillman  is currently offline Brian Tillman
Messages: 25127
Registered: June 2006
Senior Member
Parker <Parker@discussions.microsoft.com> wrote:

> I am not getting the error message, people sending me email are. I
> have an aol email account and outlook email synced. It only happens
> to the outlook acct. Below is a copy of the error message:

That error clearly shows that your mailbox on the server receiving the
messages is full. You must empty something out of that mailbox. It isn't
anything on your PC producing the problem.
--
Brian Tillman [MVP-Outlook]
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