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Outlook 2007 will not save password [message #269716] Tue, 29 January 2008 17:38 Go to next message
Kelly
Messages: 57
Registered: September 2006
Member
Windows XP SP2, Enterprise 2007 installed, currently using OExpress 6 without
problems. Outlook 2007 will not save password, import mail account settings,
or either send/recieve anything. Error message states that "a password must
be entered". Have tried all fixes on website including registry key,
reinstalling outlook 07, etc...

Help anyone?
Kelly
Re: Outlook 2007 will not save password [message #269722] Tue, 29 January 2008 17:58 Go to previous messageGo to next message
Kelly
Messages: 57
Registered: September 2006
Member
Hello, and thanks for such a speedy reply. I added a new profile with the
same results. It's like the box for the password simply will not "remember"
what you just typed in... any other ideas?

Thanks, Kelly

"Roady [MVP]" wrote:

> Instead of importing the settings, create the mail profile manually.
> See http://www.howto-outlook.com/faq/newprofile.htm
>
> Also, if you have a virus scanner that integrates with Outlook, disable this
> integration and try again.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Kelly" <Kelly@discussions.microsoft.com> wrote in message
> news:1737E87C-64B2-4296-9E31-95BEE7EAD18D@microsoft.com...
> > Windows XP SP2, Enterprise 2007 installed, currently using OExpress 6
> > without
> > problems. Outlook 2007 will not save password, import mail account
> > settings,
> > or either send/recieve anything. Error message states that "a password
> > must
> > be entered". Have tried all fixes on website including registry key,
> > reinstalling outlook 07, etc...
> >
> > Help anyone?
> > Kelly
>
Re: Outlook 2007 will not save password [message #269742] Tue, 29 January 2008 18:49 Go to previous messageGo to next message
Kelly
Messages: 57
Registered: September 2006
Member
I turned off the email scanner that runs with my antivirus software (Spyware
Doctor) and no change in that either. Adding a new identity came through
without the password as well Weird...

Kelly

"Roady [MVP]" wrote:

> I added 2 ideas in my reply. What were the results on the other? ;-)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Kelly" <Kelly@discussions.microsoft.com> wrote in message
> news:B875543B-E177-4E85-AF9C-63B46AEFE344@microsoft.com...
> > Hello, and thanks for such a speedy reply. I added a new profile with the
> > same results. It's like the box for the password simply will not
> > "remember"
> > what you just typed in... any other ideas?
> >
> > Thanks, Kelly
> >
> > "Roady [MVP]" wrote:
> >
> >> Instead of importing the settings, create the mail profile manually.
> >> See http://www.howto-outlook.com/faq/newprofile.htm
> >>
> >> Also, if you have a virus scanner that integrates with Outlook, disable
> >> this
> >> integration and try again.
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Kelly" <Kelly@discussions.microsoft.com> wrote in message
> >> news:1737E87C-64B2-4296-9E31-95BEE7EAD18D@microsoft.com...
> >> > Windows XP SP2, Enterprise 2007 installed, currently using OExpress 6
> >> > without
> >> > problems. Outlook 2007 will not save password, import mail account
> >> > settings,
> >> > or either send/recieve anything. Error message states that "a password
> >> > must
> >> > be entered". Have tried all fixes on website including registry key,
> >> > reinstalling outlook 07, etc...
> >> >
> >> > Help anyone?
> >> > Kelly
> >>
Re: Outlook 2007 will not save password [message #269793] Wed, 30 January 2008 01:03 Go to previous message
VanguardLH
Messages: 5893
Registered: September 2007
Senior Member
"Kelly" wrote in message
news:1737E87C-64B2-4296-9E31-95BEE7EAD18D@microsoft.com...
> Windows XP SP2, Enterprise 2007 installed, currently using OExpress
> 6 without
> problems. Outlook 2007 will not save password, import mail account
> settings,
> or either send/recieve anything. Error message states that "a
> password must
> be entered". Have tried all fixes on website including registry
> key,
> reinstalling outlook 07, etc...


http://support.microsoft.com
- Select the product (is "Enterprise 2007" supposed to mean "Outlook
2007"?).
- Search on "remember password protected storage".
- Follow the KB article on deleting the registry key (which wipes the
corrupted cache copy of your password).
- When you poll next time, enter the password and enable the checkbox
to remember your password (to re-add it to the registry cache).
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