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Outlook 2007 Shared Calendars disappear [message #265960] Wed, 16 January 2008 18:50 Go to next message
sprouley  is currently offline sprouley
Messages: 1
Registered: January 2008
Junior Member
I have a user running Outlook 2007 with Sp1 and they randomly lose all there
shared calendars. they are running in cached mode

We are runnning Exhange 2003 Sp2

I've found a little info on the net saying it was fixed in Sp1 not able to
find the actual kb though

Does anyone have any ideas?

Thanks
Re: Outlook 2007 Shared Calendars disappear [message #266059] Thu, 17 January 2008 05:39 Go to previous messageGo to next message
newsgroups_DELETE_  is currently offline newsgroups_DELETE_
Messages: 18357
Registered: July 2006
Senior Member
Even after resetting the Navigation Pane once?
Start-> Run; outlook.exe /resetnavpane

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Nikki Peterson [MVP - Outlook]" <SkippyLetterman@hotmail.com> wrote in
message news:eSdDoTLWIHA.3532@TK2MSFTNGP04.phx.gbl...
> I am experiencing the same issue. I have not found a solution yet.
> I do not have an answer for you, but I will continue to search.
>
> Nikki Peterson
>
> "sprouley" <sprouley@discussions.microsoft.com> wrote in message
> news:426B0AD6-E695-4DE9-9FD7-BC74C0904E72@microsoft.com...
>>I have a user running Outlook 2007 with Sp1 and they randomly lose all
>>there
>> shared calendars. they are running in cached mode
>>
>> We are runnning Exhange 2003 Sp2
>>
>> I've found a little info on the net saying it was fixed in Sp1 not able
>> to
>> find the actual kb though
>>
>> Does anyone have any ideas?
>>
>> Thanks
>
>
Re: Outlook 2007 Shared Calendars disappear [message #270596] Fri, 01 February 2008 11:41 Go to previous messageGo to next message
MArc[1]  is currently offline MArc[1]
Messages: 44
Registered: July 2006
Member
Just wondered if you found any correlation between sharepoint and this issue.
We have a handful of users whose shared calendars disappear regularly from
Outlook 2007 and we also you sharepoint heavily. One odd thing I noticed is
that if the user closes Outlook and restart the MS Exchange System Attendant
service on the Mailbox server, when the user logs back in, the list of shared
calendars has returned.

"Nikki Peterson [MVP - Outlook]" wrote:

> I do not believe this works for long. I am thinking that some kind
> of action takes place that removes the link.
>
> I am going to look into the possibility of SharePoint Portal access
> causing me to lose my calendar links. Or something like that. I will
> start testing some possiblility's and see if I can't find something
> consistent.
>
> Nikki Peterson
>
> "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in
> message news:CC3B7D04-001D-4F76-B82D-01FA77918DEE@microsoft.com...
> > Even after resetting the Navigation Pane once?
> > Start-> Run; outlook.exe /resetnavpane
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > http://www.msoutlook.info/
> > Real World Questions, Real World Answers
> >
> > -----
> >
> > "Nikki Peterson [MVP - Outlook]" <SkippyLetterman@hotmail.com> wrote in
> > message news:eSdDoTLWIHA.3532@TK2MSFTNGP04.phx.gbl...
> >> I am experiencing the same issue. I have not found a solution yet.
> >> I do not have an answer for you, but I will continue to search.
> >>
> >> Nikki Peterson
> >>
> >> "sprouley" <sprouley@discussions.microsoft.com> wrote in message
> >> news:426B0AD6-E695-4DE9-9FD7-BC74C0904E72@microsoft.com...
> >>>I have a user running Outlook 2007 with Sp1 and they randomly lose all
> >>>there
> >>> shared calendars. they are running in cached mode
> >>>
> >>> We are runnning Exhange 2003 Sp2
> >>>
> >>> I've found a little info on the net saying it was fixed in Sp1 not able
> >>> to
> >>> find the actual kb though
> >>>
> >>> Does anyone have any ideas?
> >>>
> >>> Thanks
> >>
> >>
>
>
>
Re: Outlook 2007 Shared Calendars disappear [message #279832] Thu, 06 March 2008 16:19 Go to previous messageGo to next message
Kristin Evans  is currently offline Kristin Evans
Messages: 1
Registered: March 2008
Junior Member
I am having the same problem with one of my users. We are running Outlook
2007, but we have not started to utilize sharepoint.

Any help would be greatly appreciated!

"Marc" wrote:

> Just wondered if you found any correlation between sharepoint and this issue.
> We have a handful of users whose shared calendars disappear regularly from
> Outlook 2007 and we also you sharepoint heavily. One odd thing I noticed is
> that if the user closes Outlook and restart the MS Exchange System Attendant
> service on the Mailbox server, when the user logs back in, the list of shared
> calendars has returned.
>
> "Nikki Peterson [MVP - Outlook]" wrote:
>
> > I do not believe this works for long. I am thinking that some kind
> > of action takes place that removes the link.
> >
> > I am going to look into the possibility of SharePoint Portal access
> > causing me to lose my calendar links. Or something like that. I will
> > start testing some possiblility's and see if I can't find something
> > consistent.
> >
> > Nikki Peterson
> >
> > "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in
> > message news:CC3B7D04-001D-4F76-B82D-01FA77918DEE@microsoft.com...
> > > Even after resetting the Navigation Pane once?
> > > Start-> Run; outlook.exe /resetnavpane
> > >
> > > --
> > > Robert Sparnaaij [MVP-Outlook]
> > > Coauthor, Configuring Microsoft Outlook 2003
> > > http://www.howto-outlook.com/
> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > >
> > > http://www.msoutlook.info/
> > > Real World Questions, Real World Answers
> > >
> > > -----
> > >
> > > "Nikki Peterson [MVP - Outlook]" <SkippyLetterman@hotmail.com> wrote in
> > > message news:eSdDoTLWIHA.3532@TK2MSFTNGP04.phx.gbl...
> > >> I am experiencing the same issue. I have not found a solution yet.
> > >> I do not have an answer for you, but I will continue to search.
> > >>
> > >> Nikki Peterson
> > >>
> > >> "sprouley" <sprouley@discussions.microsoft.com> wrote in message
> > >> news:426B0AD6-E695-4DE9-9FD7-BC74C0904E72@microsoft.com...
> > >>>I have a user running Outlook 2007 with Sp1 and they randomly lose all
> > >>>there
> > >>> shared calendars. they are running in cached mode
> > >>>
> > >>> We are runnning Exhange 2003 Sp2
> > >>>
> > >>> I've found a little info on the net saying it was fixed in Sp1 not able
> > >>> to
> > >>> find the actual kb though
> > >>>
> > >>> Does anyone have any ideas?
> > >>>
> > >>> Thanks
> > >>
> > >>
> >
> >
> >
Re: Outlook 2007 Shared Calendars disappear [message #362153] Wed, 09 July 2008 11:26 Go to previous message
AtEtown
Messages: 1
Registered: July 2008
Junior Member
We are having the same problem with the list of shared calendars disappearing. This happens about once a month. One of the network people thinks it may have something to do with Office updates that are pushed out about that often. But I cannot prove it.

We use Outlook 2007 Exchange client. We do not use Share Point Services.

On another site, I read that an Outlook file gets corrupted and has to be rebuilt. But it seems like it is just as much trouble rebuilding the file as it is to open the shared calendars again so they go back on the list.

Here's the quote from the internet:
Outlook ate my shortcuts!
http://blog.palehorse.net/2007/09/26/outlook-ate-my-favorite -shortcuts/
"You can navigate to the folder that Outlook stores settings in. In Windows XP it defaults to:
C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook
In this folder you will find a file called Outlook.xml. Very innocuous sounding, don’t you think? This is the file causing all of the woes! You should exit Outlook completely then rename the file (never delete outright, bad form my good Pan!). Restart Outlook and you will notice all of your favorites and calendars are gone. Reset them to the way you would like, exit Outlook again and restart. *Poof* they are back!
Now the problem appears to be some sort of corruption to this file. The odd thing is, the file is only saved when you exit Outlook. I have confirmed this by watching the file system when starting Outlook with the file already gone. It does not reappear until I exit. My best guess is that if a corrupt file is loaded it messes something up within Outlook itself. No error that I could find is generated; however, the file is never saved again.
After some more poking around (it was easier to search for Outlook.xml than for the symptom itself) it seems that the general consensus is that this file becomes corrupt more often than you would imagine. If you’ve had this problem once, chances are pretty good that you will once again find your Favorite Shortcuts not being saved so keep these instructions handy!
An observation
As a side note, it was interesting to view the “corrupt” version of Outlook.xml and a “good” version of the file. They are very similar, but it would appear that one section called <userDefined> is the one that does not get saved after the file has went down the drain."
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