outlook.ost is not an offline folder file

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outlook.ost is not an offline folder file [message #219841] Tue, 25 September 2007 07:26 Go to next message
Candace  is currently offline Candace
Messages: 44
Registered: August 2006
Member
When I try to open Outlook I get a message that says:

"Unable to open your default e-mail folders. The file ...\outlook.ost is not
an offiline folder file."

I'm not sure why it's trying to connect/open offline. How do I get out of
offline mode? Has anyone else seen this message.
Re: outlook.ost is not an offline folder file [message #219848] Tue, 25 September 2007 08:12 Go to previous message
Neo[1]  is currently offline Neo[1]
Messages: 827
Registered: August 2007
Senior Member
You didn't mention if you where trying to work with a POP3/IMAP account or
Exchange, but in any event, you can use the mail applet in the control panel
to define a new mail profile and delete the old one.

"Candace" <Candace@discussions.microsoft.com> wrote in message
news:35413966-4D54-43BF-A3D9-CAF82580C83A@microsoft.com...
> When I try to open Outlook I get a message that says:
>
> "Unable to open your default e-mail folders. The file ...\outlook.ost is
> not
> an offiline folder file."
>
> I'm not sure why it's trying to connect/open offline. How do I get out of
> offline mode? Has anyone else seen this message.



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