Outlook freezing when printing emails

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Outlook freezing when printing emails [message #195377] Wed, 01 August 2007 18:24 Go to next message
CDW21
Messages: 2
Registered: August 2007
Junior Member
Hi, I have a pc that is Outlook 2003, XP Pro all updates.

When in Outlook and trying to print an email (file, print or print icon)
Outlook freezes up and is rendered useless. I have to end task or rebbot the
pc.

I have reloaded office and reloaded print drivers and its still happening.
Re: Outlook freezing when printing emails [message #195390] Wed, 01 August 2007 18:53 Go to previous messageGo to next message
neo
Messages: 888
Registered: July 2006
Senior Member
With all applications closed, did you try deleting/renaming the file named
outlprnt?
(its stored at \Documents and Settings\<USERID>\Application
Data\Microsoft\Outlook

"CDW21" <CDW21@discussions.microsoft.com> wrote in message
news:4EF1CFA9-03A5-4238-AFC8-5E14DE62386F@microsoft.com...
> Hi, I have a pc that is Outlook 2003, XP Pro all updates.
>
> When in Outlook and trying to print an email (file, print or print icon)
> Outlook freezes up and is rendered useless. I have to end task or rebbot
> the
> pc.
>
> I have reloaded office and reloaded print drivers and its still happening.



Re: Outlook freezing when printing emails [message #199207] Tue, 14 August 2007 11:58 Go to previous message
CDW21
Messages: 2
Registered: August 2007
Junior Member
Hmm, no I havent. I dont know about this file. Sounds like is has something
to do with printing though. I will give this a try and let you know how it
goes. Thanks for the suggestion.

"neo [mvp outlook]" wrote:

> With all applications closed, did you try deleting/renaming the file named
> outlprnt?
> (its stored at \Documents and Settings\<USERID>\Application
> Data\Microsoft\Outlook
>
> "CDW21" <CDW21@discussions.microsoft.com> wrote in message
> news:4EF1CFA9-03A5-4238-AFC8-5E14DE62386F@microsoft.com...
> > Hi, I have a pc that is Outlook 2003, XP Pro all updates.
> >
> > When in Outlook and trying to print an email (file, print or print icon)
> > Outlook freezes up and is rendered useless. I have to end task or rebbot
> > the
> > pc.
> >
> > I have reloaded office and reloaded print drivers and its still happening.
>
>
>
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