Does anyone know how to fix this problem? Outlook freezes up and does not
respond to any commands if left open for any amount of time, it can freeze up
when receiving, when switching between folders or when creating new mail.
The only way to reopen or send mail is to restart the whole computer, as I'm
not even able to close down the program manually. I've uninstalled and
reinstalled the whole program, yet this has not fixed the problem either.
And I've installed the whole computer from Day 1. Yet nothing helps. Please
Help! AAARGHHH!
Disable all add-ins and try a new Profile via the Mail icon in Control
panel.
--
Bill R MVP
"Nud" <Nud@discussions.microsoft.com> wrote in message
news:5C3AF3EF-1093-4563-A273-E6CBB3EE4A58@microsoft.com...
> Does anyone know how to fix this problem? Outlook freezes up and does not
> respond to any commands if left open for any amount of time, it can freeze
> up
> when receiving, when switching between folders or when creating new mail.
> The only way to reopen or send mail is to restart the whole computer, as
> I'm
> not even able to close down the program manually. I've uninstalled and
> reinstalled the whole program, yet this has not fixed the problem either.
> And I've installed the whole computer from Day 1. Yet nothing helps.
> Please
> Help! AAARGHHH!
In my observation this problem is related to some fundemental problems
outlook's thread handler has. I have no add-ins and get that behavior often.
Outlook will generally unlock after it is done with its thread - which in all
cases for me has been the automatic send/receive function. It appears that if
any problem arises with a send/receive thread, the thread locks up that
function, causing Outlook to have these long pauses and stops all
inbound/outbound mail. In my case a hidden Outlook process never gets
shutdown when Outlook is exited, which to the regular user would necessitate
a reboot to fix, but aborting the process in task manager works.
Rob
"BillR [MVP]" wrote:
> Disable all add-ins and try a new Profile via the Mail icon in Control
> panel.
>
> --
> Bill R MVP
> "Nud" <Nud@discussions.microsoft.com> wrote in message
> news:5C3AF3EF-1093-4563-A273-E6CBB3EE4A58@microsoft.com...
> > Does anyone know how to fix this problem? Outlook freezes up and does not
> > respond to any commands if left open for any amount of time, it can freeze
> > up
> > when receiving, when switching between folders or when creating new mail.
> > The only way to reopen or send mail is to restart the whole computer, as
> > I'm
> > not even able to close down the program manually. I've uninstalled and
> > reinstalled the whole program, yet this has not fixed the problem either.
> > And I've installed the whole computer from Day 1. Yet nothing helps.
> > Please
> > Help! AAARGHHH!
>
I've been having the same problem, I'll use the Task Manager to close down
Outlook, I then restart the program, but it constantly shuts when not in use
--
JP
"Nud" wrote:
> Does anyone know how to fix this problem? Outlook freezes up and does not
> respond to any commands if left open for any amount of time, it can freeze up
> when receiving, when switching between folders or when creating new mail.
> The only way to reopen or send mail is to restart the whole computer, as I'm
> not even able to close down the program manually. I've uninstalled and
> reinstalled the whole program, yet this has not fixed the problem either.
> And I've installed the whole computer from Day 1. Yet nothing helps. Please
> Help! AAARGHHH!
Same problem here. I thought it just wasn't coping with my multiple IMAP
accounts, so I split them in to 2 profiles. Now I'm finding I can't close
Outlook to switch profiles, even after I file/exit it sits running in the
background and I have to end process to be able to start it up again in the
other profile.
I had similar problems with earlier versions of Outlook. Anyone know of any
good email clients that can cope will with about a dozen separate IMAP
accounts at the same time, some with 100MB+ of mail?
"JP" wrote:
> I've been having the same problem, I'll use the Task Manager to close down
> Outlook, I then restart the program, but it constantly shuts when not in use
> --
> JP
>
>
> "Nud" wrote:
>
> > Does anyone know how to fix this problem? Outlook freezes up and does not
> > respond to any commands if left open for any amount of time, it can freeze up
> > when receiving, when switching between folders or when creating new mail.
> > The only way to reopen or send mail is to restart the whole computer, as I'm
> > not even able to close down the program manually. I've uninstalled and
> > reinstalled the whole program, yet this has not fixed the problem either.
> > And I've installed the whole computer from Day 1. Yet nothing helps. Please
> > Help! AAARGHHH!
you have been sent some tracer cookies and have possible spyware attached to your email.you need to scan mail with anti-virus and remove cookies and spyware immediately. then it should work.
i had the same problem when i deactivated spam function.i also got a virus alert.the problem was tracing cookies attached to email. windows xp doesnt like tracking cookies,they will cause microsoft programs to freeze.you have been sent spammail with a virus. delete mail,then run anti-virus and remove cookies or your computer will stop working and you will be up for expensive repairs
Same thing happened to me, even in safe mode, and even the task manager could not shut it down. i had to force quit via shutting down the computer. So I went to "Computer", "C Drive", "Program Files", "Microsoft Office"...scroll down until you see the "Outlook" application (quite a ways down). When you double click on the icon, you should get a message something to the effect that Outlook is experiencing an issue with a Norton add on, and will ask if you want to disable the add it. click "yes" and then start Outlook. It should start right up...
Please let me know if this helped you. It is SUPER frustrating, I know!!
Re: Microsoft Office Outlook 2007 freezes & does not respond... [message #620484]
Tue, 05 January 2010 16:11
rogerbeck Messages: 5 Registered: March 2009 Location: chicago
Junior Member
Doing that just opens up another copy of outlook for me.
I have had this problem for years and just spoke with my server, Bluehost, and they suggested that either Outlook or the server disconnects after a specific period of time probably around 10 minutes and so when I try to perform any functions, Outlook freezes because it is not connected. He also suggested I do a manual send/receive if Outlook has been sitting without use, to open up the connection again. Well, this sounds plausible, but I still get freezing when much less than 10 minutes have gone by.
The guy that posted about "threads" sounds plausible also, that if I have a lot of IMAP folders, which I do, and a lot of messages in there also, such as 4k-5k for each year, 2007, etc., that while Outlook is sychronising those messages any other functions that it tries to perform while synchronising will freeze outlook.
For instance just now i was sent my password reminder from this forum. That message was highlighted and I just hit the delete button, and Outlook freezes and now says (not responding). I know it is just busy, and as the above poster mentioned, just waiting to finish other tasks until it can delete this message, I know because if I wait long enough, that will happen.
Except I cannot wait 5-20 minutes for every single thing to happen and I end up crashing and restarting Outlook many times a day. Its easy, just keep clicking on the "close' button until it closes, takes about 4-5 tries.
Its too bad Outlook is fooked because it does great things and i am learning more functions all the time, like the delayed send option.
I would like to be able to control when Outlook synchronizes with the server, or to manually stop it from synchronising, but I don't think that is possible. For instance if i tell Outlook to never check for messages, it will do so when i open the inbox, it automatically starts synchronising all the folders.
This problem is the #1 time waster for me and my business. Does any other email client come close?
I am using Outlook 2007 SP@ on Windows 7/64.
Any real Outlook tech support pros who know the inner workings of Outlook care to confirm that it is basically flawed in the way it checks IMAP folders?
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