Microsoft Office Outlook has stopped working

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Microsoft Office Outlook has stopped working [message #146886] Mon, 02 April 2007 11:12 Go to next message
smileydb  is currently offline smileydb
Messages: 1
Registered: April 2007
Junior Member
Running Vista with Outlook 2007 for over a month fine.
Now all of a sudden I get: "Microsoft Office Outlook has stopped working.
A problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is found."

I cannot click on anything to make any changes. Can't even read previous
mails.
Can't click on folders, options, tools, etc. Nothing.

Thanks
RE: Microsoft Office Outlook has stopped working [message #146959] Mon, 02 April 2007 14:30 Go to previous messageGo to next message
KOrland  is currently offline KOrland
Messages: 4840
Registered: June 2006
Senior Member
Close Outlook. Do a file search for scanpst.exe. Double-click it and follow
the instructions to scan your PST for errors. You may have to run it several
times.
Are there any other error messages or numbers?
--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"smileydb" wrote:

> Running Vista with Outlook 2007 for over a month fine.
> Now all of a sudden I get: "Microsoft Office Outlook has stopped working.
> A problem caused the program to stop working correctly. Windows will close
> the program and notify you if a solution is found."
>
> I cannot click on anything to make any changes. Can't even read previous
> mails.
> Can't click on folders, options, tools, etc. Nothing.
>
> Thanks
>



Outlook has stopped responding [message #159427] Wed, 18 April 2007 16:11 Go to previous messageGo to next message
Doug Jordan  is currently offline Doug Jordan
Messages: 1
Registered: April 2007
Junior Member
I have the same EXACT problem as you. Have been trying to resolve it all day. I ran scanpst.exe once and let it repair the pst file... but I see on a reply to your posting that I may have to run it several times (presumably until it finds no errors.) Will post an update after I see what happens.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
RE: Outlook has stopped responding [message #165175] Mon, 07 May 2007 06:39 Go to previous message
Han Sing of Software  is currently offline Han Sing of Software
Messages: 6
Registered: May 2007
Junior Member
Not sure if you are facing the same problem I had. Tortured me for a long 3
weeks. Nothing I found online worked. Office Diagnostics could not help too.
Hope it works for you as it did for me. What a relief.

Mine was a case of corrupted PST/OST file. Repair using
scanpst.exe/scanost.exe that comes with Outlook may not work, so try renaming
your offline file, eg. "outlook.ost" to "outlook_old.ost", and let Outlook
builds a new one again the next time it starts up.

Good luck!


"Doug Jordan" wrote:

> I have the same EXACT problem as you. Have been trying to resolve it all day. I ran scanpst.exe once and let it repair the pst file... but I see on a reply to your posting that I may have to run it several times (presumably until it finds no errors.) Will post an update after I see what happens.
>
> EggHeadCafe.com - .NET Developer Portal of Choice
> http://www.eggheadcafe.com
>
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