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outlook won't prompt me for profile [message #156707] Tue, 10 April 2007 10:37 Go to next message
diabloxx
Messages: 4
Registered: March 2007
Junior Member
Hi everyone!
I have 2 accounts set up in Outlook 2003. I've already gone to the MAIL
control panel and turned on the "prompt for user profile" option and set up
multiple profiles, but Outlook still doesn't prompt me to choose one. it
just opens up to my default.
Any suggestions?

TIA

JC
Re: outlook won't prompt me for profile [message #156771] Tue, 10 April 2007 13:48 Go to previous messageGo to next message
Brian Tillman
Messages: 25117
Registered: June 2006
Senior Member
diabloxx@comcast.net <diabloxx@comcast.net> wrote:

> I have 2 accounts set up in Outlook 2003. I've already gone to the
> MAIL control panel and turned on the "prompt for user profile" option and
> set up multiple profiles, but Outlook still doesn't prompt
> me to choose one. it just opens up to my default.
> Any suggestions?

That's a sign that Outlook might not be closing completely when you think it
should be. Use Task manager to see if OUTLOOK.EXE still exists as a process
after you close Outlook. If so, you have some add-in app keeping it open.
--
Brian Tillman
Re: outlook won't prompt me for profile [message #158975] Tue, 17 April 2007 19:00 Go to previous message
Tom Meier
Messages: 1
Registered: April 2007
Junior Member
Had this recently with one of my clients. I found it was a COM addin that
wasn't closing properly, incidentally this was Googles Desktop plugin.

Try disabling the COM addins and normal addins until it fires up. Process of
elimiation.


To do this go to: Tools > Options > Other > Advanced Options > ADDin
Managaer / COM addins.


Hope that helps,


Tom


"diabloxx@comcast.net" wrote:

> Hi Brian,
> I've checked that as well but there was nothing for outlook there. I also
> restarted my PC and opened outlook and it behaved the same way.
>
>
> "Brian Tillman" <tillman1952@yahoo.com> wrote in message
> news:ewnGVG7eHHA.4560@TK2MSFTNGP03.phx.gbl...
> > diabloxx@comcast.net <diabloxx@comcast.net> wrote:
> >
> >> I have 2 accounts set up in Outlook 2003. I've already gone to the
> >> MAIL control panel and turned on the "prompt for user profile" option and
> >> set up multiple profiles, but Outlook still doesn't prompt
> >> me to choose one. it just opens up to my default.
> >> Any suggestions?
> >
> > That's a sign that Outlook might not be closing completely when you think
> > it should be. Use Task manager to see if OUTLOOK.EXE still exists as a
> > process after you close Outlook. If so, you have some add-in app keeping
> > it open.
> > --
> > Brian Tillman
>
>
>
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