I have outlook 2007 attached to an exchange server.
We had to rebuild the exchange server this weekend. We replaced all the data
using the exmerge tool. Now the end users are recieiving the following when
they try to open outlook:
"Your mailbox has been temporarily moved on Microsoft Exchange server. A
temporary mailbox exists, but might not have all of your previous data.
You can connect to the temporary mailbox or work offline with all of your
old data. If you choose to work with your old data, you cannot send or
receive e-mail messages."
If the users select to use the temporary mailbox, outlook reports that it is
online with exchange and not connected to exchange. It seems to not be
copying data to the local computer.
This is because you started Exchange with a new database instead of
restoring it. This brings your clients' cache out of synch with what is
on-line. Rename the ost-file (offline cache) to .old and have Outlook
reconnect and resynch with Exchange.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
"Harry Athey" <pcguruguy@yahoo.com> wrote in message
news:C6AC01F1-4482-4AD2-A5DE-58C916B90278@microsoft.com...
>I have outlook 2007 attached to an exchange server.
>
> We had to rebuild the exchange server this weekend. We replaced all the
> data
> using the exmerge tool. Now the end users are recieiving the following
> when
> they try to open outlook:
>
> "Your mailbox has been temporarily moved on Microsoft Exchange server. A
> temporary mailbox exists, but might not have all of your previous data.
>
> You can connect to the temporary mailbox or work offline with all of your
> old data. If you choose to work with your old data, you cannot send or
> receive e-mail messages."
>
> If the users select to use the temporary mailbox, outlook reports that it
> is
> online with exchange and not connected to exchange. It seems to not be
> copying data to the local computer.
>
> How do I fix this?
>
>
OK, I renamed the ost file to .old and rebooted, it still gives me the same
error.
"Roady [MVP]" wrote:
> This is because you started Exchange with a new database instead of
> restoring it. This brings your clients' cache out of synch with what is
> on-line. Rename the ost-file (offline cache) to .old and have Outlook
> reconnect and resynch with Exchange.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> -----
> "Harry Athey" <pcguruguy@yahoo.com> wrote in message
> news:C6AC01F1-4482-4AD2-A5DE-58C916B90278@microsoft.com...
> >I have outlook 2007 attached to an exchange server.
> >
> > We had to rebuild the exchange server this weekend. We replaced all the
> > data
> > using the exmerge tool. Now the end users are recieiving the following
> > when
> > they try to open outlook:
> >
> > "Your mailbox has been temporarily moved on Microsoft Exchange server. A
> > temporary mailbox exists, but might not have all of your previous data.
> >
> > You can connect to the temporary mailbox or work offline with all of your
> > old data. If you choose to work with your old data, you cannot send or
> > receive e-mail messages."
> >
> > If the users select to use the temporary mailbox, outlook reports that it
> > is
> > online with exchange and not connected to exchange. It seems to not be
> > copying data to the local computer.
> >
> > How do I fix this?
> >
> >
>
Has the server been recovered or did you rebuild it from scratch? In case of
the last the mail profiles are broken. Tried recreating one manually
already?
See http://www.howto-outlook.com/faq/newprofile.htm
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
"Harry Athey" <pcguruguy@yahoo.com> wrote in message
news:414B5B7A-784B-4615-B76B-1F37242FD5D8@microsoft.com...
> OK, I renamed the ost file to .old and rebooted, it still gives me the
> same
> error.
>
> "Roady [MVP]" wrote:
>
>> This is because you started Exchange with a new database instead of
>> restoring it. This brings your clients' cache out of synch with what is
>> on-line. Rename the ost-file (offline cache) to .old and have Outlook
>> reconnect and resynch with Exchange.
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> -----
>> "Harry Athey" <pcguruguy@yahoo.com> wrote in message
>> news:C6AC01F1-4482-4AD2-A5DE-58C916B90278@microsoft.com...
>> >I have outlook 2007 attached to an exchange server.
>> >
>> > We had to rebuild the exchange server this weekend. We replaced all the
>> > data
>> > using the exmerge tool. Now the end users are recieiving the following
>> > when
>> > they try to open outlook:
>> >
>> > "Your mailbox has been temporarily moved on Microsoft Exchange server.
>> > A
>> > temporary mailbox exists, but might not have all of your previous data.
>> >
>> > You can connect to the temporary mailbox or work offline with all of
>> > your
>> > old data. If you choose to work with your old data, you cannot send or
>> > receive e-mail messages."
>> >
>> > If the users select to use the temporary mailbox, outlook reports that
>> > it
>> > is
>> > online with exchange and not connected to exchange. It seems to not be
>> > copying data to the local computer.
>> >
>> > How do I fix this?
>> >
>> >
>>
The server was a breuild from scratch and the old mail was brought back into
the server using exmerge.
I fixed the problem as follows:
1) Created a fake pop3 mail account so I could delete the only account on
outlook.
2) created a junk data file and connected it to the pop3 account.
3) deleted the exchange account
4) exited outlook
5) opened the mail utility in control panel
6) created a new exchange account linked to the same user on the server
7) deleted the fake pop3 account
8) deleted the junk data file
9) opened outlook and did a send/recieve to sync the messages
All is well now.
Thanks for the help
"Roady [MVP]" wrote:
> Has the server been recovered or did you rebuild it from scratch? In case of
> the last the mail profiles are broken. Tried recreating one manually
> already?
> See http://www.howto-outlook.com/faq/newprofile.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> -----
> "Harry Athey" <pcguruguy@yahoo.com> wrote in message
> news:414B5B7A-784B-4615-B76B-1F37242FD5D8@microsoft.com...
> > OK, I renamed the ost file to .old and rebooted, it still gives me the
> > same
> > error.
> >
> > "Roady [MVP]" wrote:
> >
> >> This is because you started Exchange with a new database instead of
> >> restoring it. This brings your clients' cache out of synch with what is
> >> on-line. Rename the ost-file (offline cache) to .old and have Outlook
> >> reconnect and resynch with Exchange.
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> -----
> >> "Harry Athey" <pcguruguy@yahoo.com> wrote in message
> >> news:C6AC01F1-4482-4AD2-A5DE-58C916B90278@microsoft.com...
> >> >I have outlook 2007 attached to an exchange server.
> >> >
> >> > We had to rebuild the exchange server this weekend. We replaced all the
> >> > data
> >> > using the exmerge tool. Now the end users are recieiving the following
> >> > when
> >> > they try to open outlook:
> >> >
> >> > "Your mailbox has been temporarily moved on Microsoft Exchange server.
> >> > A
> >> > temporary mailbox exists, but might not have all of your previous data.
> >> >
> >> > You can connect to the temporary mailbox or work offline with all of
> >> > your
> >> > old data. If you choose to work with your old data, you cannot send or
> >> > receive e-mail messages."
> >> >
> >> > If the users select to use the temporary mailbox, outlook reports that
> >> > it
> >> > is
> >> > online with exchange and not connected to exchange. It seems to not be
> >> > copying data to the local computer.
> >> >
> >> > How do I fix this?
> >> >
> >> >
> >>
>
>
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
"Harry Athey" <pcguruguy@yahoo.com> wrote in message
news:CE6F14AD-913A-49A4-A45F-2EF228F04F28@microsoft.com...
> The server was a breuild from scratch and the old mail was brought back
> into
> the server using exmerge.
>
> I fixed the problem as follows:
>
> 1) Created a fake pop3 mail account so I could delete the only account on
> outlook.
> 2) created a junk data file and connected it to the pop3 account.
> 3) deleted the exchange account
> 4) exited outlook
> 5) opened the mail utility in control panel
> 6) created a new exchange account linked to the same user on the server
> 7) deleted the fake pop3 account
> 8) deleted the junk data file
> 9) opened outlook and did a send/recieve to sync the messages
>
> All is well now.
>
> Thanks for the help
>
> "Roady [MVP]" wrote:
>
>> Has the server been recovered or did you rebuild it from scratch? In case
>> of
>> the last the mail profiles are broken. Tried recreating one manually
>> already?
>> See http://www.howto-outlook.com/faq/newprofile.htm
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> -----
>> "Harry Athey" <pcguruguy@yahoo.com> wrote in message
>> news:414B5B7A-784B-4615-B76B-1F37242FD5D8@microsoft.com...
>> > OK, I renamed the ost file to .old and rebooted, it still gives me the
>> > same
>> > error.
>> >
>> > "Roady [MVP]" wrote:
>> >
>> >> This is because you started Exchange with a new database instead of
>> >> restoring it. This brings your clients' cache out of synch with what
>> >> is
>> >> on-line. Rename the ost-file (offline cache) to .old and have Outlook
>> >> reconnect and resynch with Exchange.
>> >>
>> >> --
>> >> Robert Sparnaaij [MVP-Outlook]
>> >> Coauthor, Configuring Microsoft Outlook 2003
>> >> http://www.howto-outlook.com/
>> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> >>
>> >> -----
>> >> "Harry Athey" <pcguruguy@yahoo.com> wrote in message
>> >> news:C6AC01F1-4482-4AD2-A5DE-58C916B90278@microsoft.com...
>> >> >I have outlook 2007 attached to an exchange server.
>> >> >
>> >> > We had to rebuild the exchange server this weekend. We replaced all
>> >> > the
>> >> > data
>> >> > using the exmerge tool. Now the end users are recieiving the
>> >> > following
>> >> > when
>> >> > they try to open outlook:
>> >> >
>> >> > "Your mailbox has been temporarily moved on Microsoft Exchange
>> >> > server.
>> >> > A
>> >> > temporary mailbox exists, but might not have all of your previous
>> >> > data.
>> >> >
>> >> > You can connect to the temporary mailbox or work offline with all of
>> >> > your
>> >> > old data. If you choose to work with your old data, you cannot send
>> >> > or
>> >> > receive e-mail messages."
>> >> >
>> >> > If the users select to use the temporary mailbox, outlook reports
>> >> > that
>> >> > it
>> >> > is
>> >> > online with exchange and not connected to exchange. It seems to not
>> >> > be
>> >> > copying data to the local computer.
>> >> >
>> >> > How do I fix this?
>> >> >
>> >> >
>> >>
>>
>>
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