NormalEmail.dotm problem

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NormalEmail.dotm problem [message #128965] Mon, 26 February 2007 10:17 Go to next message
Joachim  is currently offline Joachim
Messages: 5
Registered: October 2006
Junior Member
Last time I opened Outlook it hanged and I forced it down. The next time I
opened Outlook 2007 I got the following error message:

"Outlook has detected a problem with the existing NormalEmail.dotm.
Would you like to create a new NormalEmail.dotm?"

What does this mean? What is NormalEmail.dotm? I answered No since I don't
want to overwrite anything that has been working before.
RE: NormalEmail.dotm problem [message #128973] Mon, 26 February 2007 10:35 Go to previous message
Arun  is currently offline Arun
Messages: 94
Registered: August 2006
Member
the NormalEmail.dotm is the default template file for email editing. that is
related to the screen which comes up when you click on New Mail Message. Just
search for and rename this file or select Yes. You should not worry. This
wont affect anything in your outlook expect your signatures ( if you have
them).

"Joachim" wrote:

> Last time I opened Outlook it hanged and I forced it down. The next time I
> opened Outlook 2007 I got the following error message:
>
> "Outlook has detected a problem with the existing NormalEmail.dotm.
> Would you like to create a new NormalEmail.dotm?"
>
> What does this mean? What is NormalEmail.dotm? I answered No since I don't
> want to overwrite anything that has been working before.



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