.pst File Locked by another "process"

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.pst File Locked by another "process" [message #109589] Sun, 21 January 2007 08:31 Go to next message
chrismcb  is currently offline chrismcb
Messages: 4
Registered: January 2007
Junior Member
I am having a problem with my Outlook PST files.

My set up is Vista Business 32bit and Outlook 2007 B2TR where my PST files
are stored on a local network drive.

When opening Outlook, I recieve the message:
"Cannot Start Microsoft Office Outlook. Cannot open the Outlook Window. The
set of folders cannot be opened. The file xxx\Outlook.pst cannot be accessed."

On going to the location of the pst file, I can rename, but not copy or move.
"Error 0x80070021: The process cannot access the file because another
process has locked a portion of the file."

There are no processes using this file as I have tried to access the same
file from another computer to the network drive. I have also tried to use
"unlocking" tools which say the file is not locked by any process.

It seems that Outlook didn't unlock the file after it was closed the last
time and has left it in a half-locked state.

I have tried to run the SCANPST application on it, however it too cannot
access it to scan it.


Are there any ideas to how this could be resolved? I have alot of emails in
these PST's and would prefer not to have to start from scratch.


Thanks,

Chris
Re: .pst File Locked by another "process" [message #109595] Sun, 21 January 2007 09:41 Go to previous messageGo to next message
Gordon  is currently offline Gordon
Messages: 5793
Registered: June 2006
Senior Member
"chrismcb" <chrismcb@discussions.microsoft.com> wrote in message
news:62470679-4820-47B7-B245-695B5C053107@microsoft.com...
>I am having a problem with my Outlook PST files.
>
> My set up is Vista Business 32bit and Outlook 2007 B2TR where my PST files
> are stored on a local network drive.
>
> When opening Outlook, I recieve the message:
> "Cannot Start Microsoft Office Outlook. Cannot open the Outlook Window.
> The
> set of folders cannot be opened. The file xxx\Outlook.pst cannot be
> accessed."
>
> On going to the location of the pst file, I can rename, but not copy or
> move.
> "Error 0x80070021: The process cannot access the file because another
> process has locked a portion of the file."
>
> There are no processes using this file as I have tried to access the same
> file from another computer to the network drive. I have also tried to use
> "unlocking" tools which say the file is not locked by any process.
>
> It seems that Outlook didn't unlock the file after it was closed the last
> time and has left it in a half-locked state.
>
> I have tried to run the SCANPST application on it, however it too cannot
> access it to scan it.
>
>
> Are there any ideas to how this could be resolved? I have alot of emails
> in
> these PST's and would prefer not to have to start from scratch.
>
>
> Thanks,
>
> Chris


This is why Microsoft does NOT support the use of pst files over a
network......You also run the very considerable risk of corrupting pst files
that are accessed over a network. Put the files onto a local drive, and if
you need to have them on a network location for daily backing-up then write
a script to copy them after Outlook has closed.



Re: .pst File Locked by another "process" [message #109597] Sun, 21 January 2007 09:49 Go to previous messageGo to next message
chrismcb  is currently offline chrismcb
Messages: 4
Registered: January 2007
Junior Member
I didn't know Microsoft didn't reccomend the use of pst files over a network,
I won't be doing it again, however, I cannot move these files to my computer
as it is locked.

"Gordon" wrote:

> "chrismcb" <chrismcb@discussions.microsoft.com> wrote in message
> news:62470679-4820-47B7-B245-695B5C053107@microsoft.com...
> >I am having a problem with my Outlook PST files.
> >
> > My set up is Vista Business 32bit and Outlook 2007 B2TR where my PST files
> > are stored on a local network drive.
> >
> > When opening Outlook, I recieve the message:
> > "Cannot Start Microsoft Office Outlook. Cannot open the Outlook Window.
> > The
> > set of folders cannot be opened. The file xxx\Outlook.pst cannot be
> > accessed."
> >
> > On going to the location of the pst file, I can rename, but not copy or
> > move.
> > "Error 0x80070021: The process cannot access the file because another
> > process has locked a portion of the file."
> >
> > There are no processes using this file as I have tried to access the same
> > file from another computer to the network drive. I have also tried to use
> > "unlocking" tools which say the file is not locked by any process.
> >
> > It seems that Outlook didn't unlock the file after it was closed the last
> > time and has left it in a half-locked state.
> >
> > I have tried to run the SCANPST application on it, however it too cannot
> > access it to scan it.
> >
> >
> > Are there any ideas to how this could be resolved? I have alot of emails
> > in
> > these PST's and would prefer not to have to start from scratch.
> >
> >
> > Thanks,
> >
> > Chris
>
>
> This is why Microsoft does NOT support the use of pst files over a
> network......You also run the very considerable risk of corrupting pst files
> that are accessed over a network. Put the files onto a local drive, and if
> you need to have them on a network location for daily backing-up then write
> a script to copy them after Outlook has closed.
>
>
>
Re: .pst File Locked by another "process" [message #109757] Mon, 22 January 2007 03:21 Go to previous messageGo to next message
Gordon  is currently offline Gordon
Messages: 5793
Registered: June 2006
Senior Member
"chrismcb" <chrismcb@discussions.microsoft.com> wrote in message
news:2D5D8FBF-907A-435C-BDA2-D21952B5133E@microsoft.com...
>I didn't know Microsoft didn't reccomend the use of pst files over a
>network,
> I won't be doing it again, however, I cannot move these files to my
> computer
> as it is locked.
>

Check in your task manager that Outlook.exe is not still running - if it is,
stop it and then try...
Re: .pst File Locked by another "process" [message #109766] Mon, 22 January 2007 04:48 Go to previous messageGo to next message
chrismcb  is currently offline chrismcb
Messages: 4
Registered: January 2007
Junior Member
Thanks, but I have tried all that - there is no process locking the file.

I really don't know why it believes it to be locked as i have tried on
multiple computers to see if i can move it, but they all say it is locked.

"Gordon" wrote:

> "chrismcb" <chrismcb@discussions.microsoft.com> wrote in message
> news:2D5D8FBF-907A-435C-BDA2-D21952B5133E@microsoft.com...
> >I didn't know Microsoft didn't reccomend the use of pst files over a
> >network,
> > I won't be doing it again, however, I cannot move these files to my
> > computer
> > as it is locked.
> >
>
> Check in your task manager that Outlook.exe is not still running - if it is,
> stop it and then try...
>
>
>
Re: .pst File Locked by another "process" [message #109777] Mon, 22 January 2007 06:01 Go to previous messageGo to next message
Gordon  is currently offline Gordon
Messages: 5793
Registered: June 2006
Senior Member
"chrismcb" <chrismcb@discussions.microsoft.com> wrote in message
news:CCF3015B-F34D-4192-AD87-5F3FD86118E9@microsoft.com...
> Thanks, but I have tried all that - there is no process locking the file.
>

try disconnecting all machines from that drive and then re-connecting one
machine....you don't have a PDA docked anywhere, do you?
Re: .pst File Locked by another "process" [message #109787] Mon, 22 January 2007 07:04 Go to previous messageGo to next message
chrismcb  is currently offline chrismcb
Messages: 4
Registered: January 2007
Junior Member
Thanks, but I didn't have a PDA connected.

I ended up resolving the situation on my own:

I connected to the remote hard drive using a Unix machine which, I presume,
didn't see the file as locked and managed to make a copy of the files then
delete the originals.



"Gordon" wrote:

> "chrismcb" <chrismcb@discussions.microsoft.com> wrote in message
> news:CCF3015B-F34D-4192-AD87-5F3FD86118E9@microsoft.com...
> > Thanks, but I have tried all that - there is no process locking the file.
> >
>
> try disconnecting all machines from that drive and then re-connecting one
> machine....you don't have a PDA docked anywhere, do you?
>
>
>
Re: .pst File Locked by another "process" [message #109792] Mon, 22 January 2007 07:15 Go to previous messageGo to next message
Gordon  is currently offline Gordon
Messages: 5793
Registered: June 2006
Senior Member
"chrismcb" <chrismcb@discussions.microsoft.com> wrote in message
news:691E9A07-7F3F-40DA-A1D5-F18CAE533485@microsoft.com...
> Thanks, but I didn't have a PDA connected.
>
> I ended up resolving the situation on my own:
>
> I connected to the remote hard drive using a Unix machine which, I
> presume,
> didn't see the file as locked and managed to make a copy of the files then
> delete the originals.
>

Glad you sorted it!
Re: .pst File Locked by another "process" [message #450237] Tue, 09 December 2008 13:37 Go to previous message
discsox  is currently offline discsox
Messages: 1
Registered: December 2008
Junior Member
After trial and error I found out that in my case the culprit was Google Desktop. Killed the process and was able to backup pst files.
Hope that helps someone...

Cheers Marcello,
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